Report-URI offers a highly focused and comprehensive suite of DMARC reporting features. It excels in parsing DMARC aggregate and forensic reports, providing granular insights into email authentication results, including SPF and DKIM alignment, and identifying sending sources.
Beyond core DMARC, Report-URI supports advanced email security standards like BIMI for brand indicators and MTA-STS/TLS-RPT for secure transport reporting. This makes it a robust choice for organizations prioritizing deep email security protocol implementation and monitoring.
MXtoolbox provides DMARC reporting as part of its broader email deliverability and diagnostic toolkit. Its DMARC features are solid, offering visibility into authentication failures and legitimate sources, helping users achieve DMARC compliance.
The strength of MXtoolbox lies in its integrated approach. Alongside DMARC, users benefit from extensive DNS lookup tools, blacklist (or blocklist) monitoring, and general email health checks. While its DMARC features are effective, they are perhaps not as specialized as Report-URI's, but the holistic view is a significant advantage.
How easy is each product to use
User experience
Report-URI's interface is clean and functional, designed for users who need detailed DMARC data. The dashboards are information-rich, allowing for deep dives into specific reports and authentication issues. While powerful, the density of information might require a slight learning curve for newcomers to DMARC.
We found the navigation to be logical, with clear pathways to different report types and settings. For those accustomed to DMARC terminology and data analysis, the experience is efficient and provides quick access to critical insights.
MXtoolbox offers a more traditional web interface, with its free tools being widely recognized for ease of use. The paid Delivery Center, which includes DMARC, aims for a similar straightforward approach. We appreciate the consolidated dashboards that bring together various email health metrics.
However, some users might find navigating between different tools and reports less streamlined than a purely DMARC-focused platform. The sheer breadth of tools means there can be a few extra clicks to get to a specific DMARC report, but the overall experience is generally intuitive for email administrators.
Which product has the best support
Support
Report-URI primarily offers self-service support resources, including comprehensive documentation and FAQs. Given its technical depth, the community forums and detailed guides are often sufficient for users to troubleshoot and configure their DMARC setup.
For more complex issues, we found that direct support is available, though it might be more tailored towards addressing platform-specific problems rather than general DMARC education. This approach aligns with its audience of knowledgeable professionals.
MXtoolbox provides a range of support options, including email, phone, and a knowledge base. The company emphasizes customer satisfaction with its paid plans, offering assistance with DMARC deployment and general deliverability issues. This hands-on support can be valuable for users less familiar with the intricacies of email protocols.
We have seen some user feedback, however, regarding challenges with customer service and billing, particularly concerning trial periods and cancellations. While the stated goal is strong support, actual experiences may vary, making it important to review their policies carefully.
Who should use each product
Suitability
Report-URI is best suited for organizations with a strong focus on advanced email security and compliance. It's an excellent fit for medium to large enterprises (enterprise) and managed service providers (MSPs) who manage DMARC for multiple clients and require in-depth reporting and adherence to modern email standards like BIMI and MTA-STS. Small businesses (SMB) might find it a bit feature-heavy if their needs are basic.
Its detailed reporting and support for complex protocols make it ideal for security teams and email administrators who need precise control and visibility over their DMARC implementation. It caters to those who are comfortable navigating comprehensive data sets to maintain stringent email authentication.
MXtoolbox is highly suitable for small to medium businesses (SMB) and IT professionals who need a comprehensive set of email diagnostic tools alongside DMARC reporting. Its integrated blacklist (or blocklist) monitoring and general DNS tools provide a holistic view of email health, which is particularly beneficial for those managing their own email infrastructure.
MSPs could leverage its features, but enterprise-level organizations might find its DMARC-specific capabilities less exhaustive compared to dedicated DMARC platforms if their primary need is deep DMARC analysis rather than a broader toolkit. Its free tools also make it accessible for quick checks for all business sizes.
How does Report-URI compare with MXtoolbox?
DMARC report analysis
Parses DMARC aggregate and forensic reports for authentication insights.
Source detection
Identifies legitimate and unauthorized email sending sources.
Forward detection
Helps identify email forwarding that can impact DMARC authentication.
Spoof detection
Detects attempts to impersonate your domain for phishing or spam.
Notifications and alerts
Provides alerts for DMARC failures or policy changes.
Reporting
Offers various reports on DMARC compliance and email authentication.
API
Allows programmatic access to data and integration with other systems.
Multi-tenancy
Ability to manage multiple domains or client accounts from a single interface.
SPF flattening
Condenses multiple SPF records into one to bypass the 10-lookup limit.
Hosted DMARC
Provides a service to host and manage your DMARC record.
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Monitors and reports on Mail Transfer Agent Strict Transport Security.
Blocklists and reputation
Monitors IP and domain reputation against major blacklists (or blocklists).
AI copilot
AI-powered assistant for DMARC analysis and recommendations.
DNS monitoring
Monitors various DNS records for changes and issues.
Self hostable
Option to host the DMARC reporting solution on your own servers.
Free trial/free tier
Offers a free trial period or a perpetually free service tier.
Drawbacks and what to watch out for
Report-URI's primary drawback is its specialized focus; it doesn't offer the broader email diagnostics that MXtoolbox does. MXtoolbox, on the other hand, faces scrutiny regarding its billing practices and customer service for paid plans, which can detract from an otherwise useful suite of tools.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
5 / 5(1)
4.1 / 5(29)
Monitoring for PROs
5.0 / 5
What do you like best about Report URI?
What I like the most about New Relic is how easy it is instal the trackers on the different well know servers and systems like Apache, AWS, S3 Object etc. The visualisation is the live data are great.
What do you dislike about Report URI?
Sometimes it is difficult to delete a tracker if it still detects trafic. You can't delete them if the tracker continues to receive records - something that happens regularly when we have used CDN networks
Recommendations to others considering Report URI:
Use the correct version of the tracker for your specific system
What problems is Report URI solving and how is that benefiting you?
It solved the live monitoring problem and extra expenses for monitoring softwares that monitor the health and the responsiveness of our services and platforms. It is also connected with Atlassian Statuspage which give a better performance view for our clients.
Vasilis Filippos S.
Web Developer Small-Business (50 or fewer emp.)
Business Practices are scammy
0.0 / 5
What do you like best about MXToolbox?
It helped us solve the small issue we had with our emails going to customers spam folder.
What do you dislike about MXToolbox?
I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card.
Recommendations to others considering MXToolbox:
I don't recommend them because of their shady business practices.
What problems is MXToolbox solving and how is that benefiting you?
fixing a problem with emails going to spam
Sam B.
IT Director Mid-Market (51-1000 emp.)
Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial
0.0 / 5
What do you like best about MXToolbox?
I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans.
What do you dislike about MXToolbox?
Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99.
On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund.
On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197
In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial.
Recommendations to others considering MXToolbox:
Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99.
What problems is MXToolbox solving and how is that benefiting you?
Their free tools will help you diagnose MX configuration issues.
jon b.
Jon Small-Business (50 or fewer emp.)
Beware their "30 day free trial" of the Delivery Center!
0.5 / 5
What do you like best about MXToolbox?
The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below.
What do you dislike about MXToolbox?
Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud.
What problems is MXToolbox solving and how is that benefiting you?
Simple things like reverse DNS lookup helped us to check our email setup.
Alexander S.
Small-Business (50 or fewer emp.)
Makes email management easy
3.5 / 5
What do you like best about MXToolbox?
-Affordable pricing
-Setting up is very easy
-Useful dashboards
-Makes email reputation checks easier
What do you dislike about MXToolbox?
-This tool covers everything required for email management, there is nothing to dislike about.
What problems is MXToolbox solving and how is that benefiting you?
I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.
Nitin R.
Software dev Small-Business (50 or fewer emp.)
MXToolBox is great for blacklist testing
3.5 / 5
What do you like best about MXToolbox?
MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks.
What do you dislike about MXToolbox?
For a free tool, I'd say MXToolBox is pretty top-notch.
What problems is MXToolbox solving and how is that benefiting you?
I used MXToolBox for DNS look-ups and blacklist checks.
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Pricing
Report-URI's pricing information is not publicly available and requires direct contact, whereas MXtoolbox offers transparent tiered pricing with a free option and clear package details.