ReachMail offers DMARC management and reporting as part of its broader email marketing platform. This means that while it provides essential DMARC functionalities, these are intertwined with features like drip campaigns, list management, and email relay services. For users primarily focused on marketing, this integrated approach can be convenient, centralizing various email activities.
The DMARC features include managing SPF, DKIM, and DMARC protocols, with support for one custom domain on the Basic plan and unlimited domains on the Pro plan. However, the reporting tends to be a basic summary, providing original documents for review rather than highly detailed, interactive analysis. It aims for protection and delivery maximization within a marketing context, rather than deep forensic DMARC analysis.
OnDMARC by Red Sift is a dedicated DMARC management and email security platform, offering a much deeper and specialized feature set. It provides comprehensive tools for DMARC, SPF, DKIM, MTA-STS, TLS-RPT, and BIMI. We found its Investigate tool particularly useful for instant deliverability diagnostics, and its Dynamic SPF feature is a lifesaver for organizations hitting the 10-lookup limit.
Higher tiers of OnDMARC include forensic reporting, API access, smart alerts, and Event Hub for SIEM integration, showcasing a strong focus on security and advanced threat detection. The platform is designed to give granular visibility into email authentication flows and configuration issues, moving beyond simple summaries to provide actionable insights for achieving full DMARC enforcement.
How easy is each product to use
User experience
ReachMail's user experience is geared towards marketers. The interface is generally straightforward for managing email campaigns, lists, and basic reporting. Integrating DMARC management into this existing framework makes it accessible for users already familiar with their marketing tools. Setting up DMARC records for a custom domain is relatively simple, especially for basic use cases.
However, for those seeking advanced DMARC insights or troubleshooting complex authentication issues, the UI might feel less specialized. The focus on general marketing operations means that deep-dive DMARC analytics may require more manual effort to sift through raw reports, which can be less efficient than a dedicated DMARC platform.
OnDMARC offers an intuitive dashboard that simplifies the often-complex world of email authentication. Its guided workflows are particularly helpful for setting up and moving towards DMARC enforcement. We appreciate the single pane of glass view, which allows IT administrators to track domain usage and detect spam issues effectively. The visual reporting makes it easy to identify misconfigured senders or threats.
While powerful, some users have noted that the GUI can sometimes feel a bit clunky or overwhelming initially due to the sheer volume of data and features. However, with consistent use, the platform's logical structure becomes apparent, allowing us to quickly access the necessary information and troubleshoot issues. The learning curve is well-supported by their guidance, making complex tasks manageable.
Which product has the best support
Support
ReachMail provides customer support primarily through email and chat for its Free plan, extending to phone support for Basic and Pro plans. Their deliverability team is available to assist users in understanding DMARC reports, which is beneficial for those who are new to email authentication. For general marketing inquiries, their support is quite responsive and helpful.
The support is integrated with their broader marketing service, so while DMARC assistance is available, it's typically within the context of ensuring marketing emails are delivered effectively. For highly specialized DMARC troubleshooting or advanced security concerns, the depth of expertise might be more aligned with marketing deliverability rather than forensic security analysis.
OnDMARC consistently receives high praise for its exceptional customer support. We've experienced their team to be responsive, knowledgeable, and proactive, providing excellent guidance throughout the DMARC implementation journey. Support channels vary by tier, with email support for all plans, and chat, phone support, and a dedicated account manager available in the Premier plan.
They offer regular check-ins, annual or quarterly account reviews, and compliance programming, which are invaluable for complex deployments. Many users highlight the personalized assistance from account managers and technical teams, who simplify daunting tasks and offer strategic advice. Even with initial UI navigation challenges, their support makes the experience very positive.
Who should use each product
Suitability
ReachMail is best suited for small to medium-sized businesses (SMBs) and marketers who require a comprehensive email marketing platform with integrated DMARC capabilities. If your primary goal is to send marketing emails effectively and you need basic DMARC protection without delving into deep forensic analysis, ReachMail offers a convenient all-in-one solution.
It's less ideal for Managed Service Providers (MSPs) or large enterprises that manage numerous domains or require advanced security features, multi-tenancy, and extensive reporting for DMARC. The DMARC features, while present, are not the core offering and might lack the depth required by security-focused organizations or those managing clients' email security portfolios.
OnDMARC is an excellent choice for businesses of all sizes, from SMBs to large enterprises, and is particularly well-suited for Managed Service Providers (MSPs). Its robust features, including dynamic SPF, forensic reporting, and API access, cater to organizations with complex email environments and a strong need for advanced email security. The multi-domain management and user permissioning (on higher tiers) are highly beneficial for MSPs managing multiple clients.
The platform's dedicated focus on DMARC and related authentication protocols makes it a go-to for IT and security professionals who need granular control, comprehensive reporting, and proactive threat detection. While it has an Express plan for smaller organizations, its real strength lies in providing next-level protection and management capabilities for growing and large organizations, as well as those with compliance requirements.
DMARC report analysis
How well does the product analyze DMARC reports?
Basic summary and raw reports provided. Limited actionable insights.
Comprehensive and visual reports, with clear insights and forensic reporting.
Source detection
Ability to identify legitimate and illegitimate email sending sources.
Limited visibility into email sources beyond basic DMARC alignment status.
Excellent visibility into all email sending sources, authorized and unauthorized.
Forward detection
Ability to detect and handle email forwarding scenarios.
Less focus on specific forwarding nuances.
Robust handling of forwarding, aiding in DMARC alignment.
Spoof detection
Effectiveness in identifying and mitigating email spoofing.
Aids in preventing spoofing through DMARC enforcement.
Strong focus on anti-spoofing and phishing protection.
Notifications and alerts
Provides alerts for DMARC issues or anomalies.
Less advanced alerting capabilities.
Smart alerts for anomalies and security events (Essentials and up).
Reporting
Quality and depth of reporting features.
Basic DMARC summaries, with an emphasis on marketing campaign reports.
Detailed, intuitive, and customizable DMARC, SPF, and DKIM reports.
API
Availability of an API for integration.
No public API for DMARC functionality.
RESTful API available in Essentials and Premier plans.
Multi-tenancy
Supports managing multiple client domains for MSPs.
Not designed for multi-tenancy or MSP specific use cases.
Strong multi-tenancy capabilities with user permissioning on higher tiers.
SPF flattening
Automated SPF record optimization.
No explicit SPF flattening feature.
Dynamic SPF feature to overcome the 10-lookup limit.
Hosted DMARC
Offers hosted DMARC records.
Requires managing DMARC records manually in your DNS.
Offers hosted DMARC records as part of its Dynamic Services.
BIMI
Supports Brand Indicators for Message Identification.
No direct support for BIMI implementation.
Comprehensive support for BIMI implementation, including VMC.
MTA-STS/TLS-RPT
Supports MTA-STS and TLS-RPT for secure transport.
No support for MTA-STS or TLS-RPT.
Offers management for MTA-STS and TLS-RPT records.
Blocklists and reputation
Monitors blocklists (blacklists) and domain reputation.
Focus is on internal deliverability, not external reputation monitoring.
DNS Guardian and Radar for reputation and blocklist monitoring (Premier plan).
AI copilot
Assisted insights using artificial intelligence.
Includes Artificial Intelligence features (Basic and Pro plans).
RADAR AI for advanced insights and security (Premier plan).
DNS monitoring
Monitors DNS records for changes or issues.
Not a primary feature of the DMARC offering.
DNS Guardian for comprehensive DNS monitoring and history (Premier plan).
Self hostable
Can the software be self-hosted?
Cloud-based SaaS only.
Cloud-based SaaS only.
Free trial/free tier
Offers a free way to test the product.
Includes a free marketing plan, but DMARC management is not included.
Offers a free trial with DMARC functionality, no credit card required.
Drawbacks and what to watch out for
ReachMail's primary drawback for DMARC is its limited depth, particularly for advanced analysis and forensic reporting. The DMARC features are secondary to its marketing tools, which means we wouldn't recommend it for organizations whose main concern is robust email security. OnDMARC, while highly capable, has received feedback about its user interface being initially overwhelming or clunky, making it challenging to navigate for some new users.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.9 / 5(94)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Great for Managing Multiple DMAC Traces, Needs Auto-Triage for Forensic Reports
4.0 / 5
What do you like best about Red Sift OnDMARC?
Managing multiple DMARC traces has become much simpler. By enabling BIMI, we were able to significantly reduce our key risks with both customers and partners.
What do you dislike about Red Sift OnDMARC?
There is a need for automatic triaging of forensic reports, along with notifications if any anomalies are detected.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
BIMI helps our customers and partners recognize phishing scams more easily.
Verified User in Retail
Enterprise (> 1000 emp.)
Dynamic SPF and Powerful Features, GUI Could Use Improvement
4.0 / 5
What do you like best about Red Sift OnDMARC?
I have been using Red Sift OnDMARC for over three years for monitoring DMARC, SPF, and DKIM across multiple domains, which would be difficult to manage without such a tool. It offers the ease of dynamic SPF and dynamic DMARC, which simplify complex monitoring tasks. The software provides a powerful set of features, making any initial setup challenges worthwhile. I especially value the single pane of glass interface as an IT administrator managing domains that engineers use, allowing me to track domain usage, detect spam issues, and dynamically update DMARC, DKIM, and SPF with ease. The dynamic SPF and DMARC/DKIM reports are integral for my operations, as they save considerable time by turning potentially lengthy tasks into several-minute jobs. Furthermore, the friendliness and support from our account manager, alongside our quarterly meetings, enhance the overall experience and decision to continue using the platform.
What do you dislike about Red Sift OnDMARC?
I find the GUI a little bit difficult to navigate sometimes and a bit clunky, which sometimes makes it hard to find what I want.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
I use the product to monitor DMARC, SPF, and DKIM across domains, simplifying updates and detecting spam issues with ease. It turns lengthy tasks into minutes, providing a comprehensive view of domain usage and security.
Brice P.
Enterprise (> 1000 emp.)
Easy DMARC implementation with great visibility
4.0 / 5
What do you like best about Red Sift OnDMARC?
OnDMARC makes it very easy to set up and maintain DMARC records. The guided workflows and clear reporting helped us move from monitoring to full enforcement confidently. The user interface is intuitive, and support is very responsive whenever we have questions.
What do you dislike about Red Sift OnDMARC?
It would be helpful if some of the reporting dashboards allowed more customization or export options. Sometimes, the volume of daily reports can feel overwhelming without filtering.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It is helping us prevent domain spoofing and phishing attacks by enforcing DMARC policies. It has also improved visibility into who is sending emails on behalf of our domain, so we can take quick action if needed. Overall, it has strengthened our email security posture and improved trust in our communications.
Shashi K.
SR Manager IT Mid-Market (51-1000 emp.)
It is quite a useful tool to manage SPF/DKIM/DMARC records and understand it's impact on the domain.
4.0 / 5
What do you like best about Red Sift OnDMARC?
The ease of using the application and the UI that is provides that helps in managing the records of the domain. Plus the customer service for the tool is quite responsive.
What do you dislike about Red Sift OnDMARC?
The limitation of the feature of MTA-STS, in which it reports only a few of the domains.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It helps us in getting a clearer picture of the use case of our domain, plus the acceptance and the rejection rate.
Ashman B.
CyberSecurity Analyst Enterprise (> 1000 emp.)
Easy DMARC setup
4.0 / 5
What do you like best about Red Sift OnDMARC?
We have had OnDMARC for several years, we onboarded all of our managed domains over the past 12months. It was very easy adding SPF, DKIM records and moving DMARC to 100% Reject. We had support from Red Sift all the way.
What do you dislike about Red Sift OnDMARC?
Sometimes the dashboard is misleading, i had moved a domain to reject 50% and the dashboard didn't reflect that. but customer support fixed that very quickly
What problems is Red Sift OnDMARC solving and how is that benefiting you?
Securing our domains to bring them up to 100% Reject
Verified User in Law Practice
Mid-Market (51-1000 emp.)
Pricing
ReachMail integrates DMARC into marketing plans with usage-based pricing for contacts, while OnDMARC offers tiered pricing based on features and domain/email volume, with a clear Express plan and contact-for-pricing for higher tiers.
0 / 5(0)
