Proofpoint Email Fraud Defense offers a robust, enterprise-grade suite of DMARC capabilities. We found it excels in providing comprehensive domain discovery, continually analyzing vast numbers of domains to detect potential lookalikes. Its hosted authentication services for SPF, DKIM, and DMARC are particularly strong, helping to overcome common issues like the 10-lookup limit for SPF.
The platform also integrates deeply with other Proofpoint security products, which is a significant advantage for existing Proofpoint customers. We observed that it provides detailed visibility into supplier risks and offers a Virtual Takedown Service for malicious lookalikes, making it a powerful tool for large organizations with complex email ecosystems.
DMARC Expert provides a focused and hands-on approach to DMARC deployment and maintenance. Its SaaS DMARC reports analyzer is solid, offering clear insights into email authentication results. We especially value its behavior-based anomaly detection and spoofed email address detection, which add an extra layer of security.
Beyond standard DMARC monitoring, DMARC Expert also includes hosted SPF and BIMI, addressing common DMARC pain points. Their unique 'DETECT' and 'DETECT plus' services for detecting and neutralizing fraudulent similar domains are a standout, backed by a credit-based technical takedown service, making it very proactive in mitigating brand impersonation.
How easy is each product to use
User experience
In our experience, Proofpoint Email Fraud Defense has a comprehensive, though sometimes complex, user interface. For those accustomed to enterprise security platforms, navigation feels familiar, but new users might find the initial learning curve steep. We appreciate the depth of data and configuration options available, reflecting its powerful feature set.
However, several users have noted that the setup and configuration can be challenging, describing it as 'not easy to configure'. While the daily operation for releasing legitimate emails caught in filters is straightforward, the initial implementation often requires dedicated resources and expertise, which is typical for a product of this scale.
DMARC Expert offers a more streamlined and guided user experience, particularly for DMARC deployment. The SaaS DMARC reports analyzer is intuitive, making it easier to visualize and act upon authentication data. We found the platform's approach to providing yearly action plans, integrated directly into the SaaS, to be very helpful for ongoing management.
While it doesn't have as many configuration layers as Proofpoint, its focus on guided workflows and expert integration simplifies the DMARC journey. The multi-user management dashboard also makes it efficient for teams, especially for managed service providers (MSPs), to oversee multiple client domains without unnecessary complexity.
Which product has the best support
Support
Proofpoint offers professional support, often involving a dedicated team to assist with DMARC implementation and ongoing management. We've found that their team can be instrumental in automating tasks and navigating the complexities of their extensive platform. The general sentiment is that once you have a team assigned, the support is strong.
However, a common concern we've observed is the difficulty in scheduling time with their busy support teams. While the quality of support is high, the responsiveness can sometimes require multiple follow-ups, which is a consideration for organizations requiring immediate assistance. Their expertise is undeniable, but accessibility can be a factor.
DMARC Expert emphasizes a high-touch, expert-led support model, particularly through its consulting services. The DMARC Premium plan includes Webex sessions for support, while Enterprise plans offer more extensive, continuous surveillance and professional diagnoses by a dedicated team. This hands-on approach is a clear differentiator.
We appreciate that DMARC Expert provides a 'free gift' of expert-written action plans, directly integrated into the platform, which serves as proactive support. Their 'DMARC Project Accelerator' service, offering a senior DMARC expert on-demand, highlights a commitment to direct, specialized assistance, which can be invaluable for complex deployments.
Who should use each product
Suitability
Proofpoint Email Fraud Defense is best suited for large enterprises with complex email infrastructures and a significant need for brand protection against sophisticated phishing and spoofing attacks. Its extensive feature set, including domain discovery, hosted authentication services, and integration with an email gateway, caters to high-volume environments. SMBs might find it to be overkill.
For MSPs, Proofpoint could be challenging due to its enterprise focus and potential complexity in managing multiple client instances without a clear multi-tenancy model. Enterprises (over 1000 employees) that prioritize a holistic security platform and already leverage other Proofpoint products will find this solution to be a powerful addition to their security stack.
DMARC Expert is highly suitable for medium to large enterprises and MSPs seeking a focused DMARC solution with strong expert guidance and proactive threat detection. Its multi-user management dashboard in the MSSP plan makes it a strong contender for MSPs managing DMARC for multiple clients. Smaller businesses could benefit from the Premium plan for its structured approach.
The emphasis on consulting, such as the 'DMARC project accelerator', makes it ideal for organizations that want hands-on support through their DMARC journey, regardless of size. The 'DETECT' services specifically target enterprises looking for advanced protection against fraudulent similar domains, offering targeted solutions for brand protection.
How does Proofpoint Email Fraud Defense compare with DMARC Expert?
DMARC report analysis
Analysis and visualization of DMARC aggregate and forensic reports.
Comprehensive, enterprise-grade analysis.
SaaS analyzer with expert action plans.
Source detection
Ability to identify legitimate and malicious email sending sources.
Advanced detection via broad domain discovery.
Behavior-based anomaly detection.
Forward detection
Mechanisms to detect email forwarding that might break DMARC.
Included in standard DMARC analysis.
Monitors DMARC changes.
Spoof detection
Identification of email spoofing attempts against your domains.
Comprehensive domain and lookalike detection.
Specific spoofed email address detection.
Notifications and alerts
Automated alerts for DMARC policy changes, anomalies, or threats.
Configurable alerts.
AI-alerts and monitoring changes.
Reporting
Ability to generate custom and scheduled DMARC reports.
Detailed analytics and reporting features.
Advanced reporting available.
API
Application Programming Interface for integration with other systems.
Not explicitly advertised for DMARC module.
Not explicitly advertised.
Multi-tenancy
Support for managing multiple domains or clients from a single interface.
Primarily designed for single-organization enterprise.
Multi-user management dashboard for MSSPs.
SPF flattening
Simplifying SPF records to avoid the 10-lookup DNS limit.
Hosted SPF service.
Hosted SPF service.
Hosted DMARC
Managing DMARC records externally to simplify deployment.
Hosted DMARC service with high reliability.
Focus on analysis, not hosted DMARC records.
BIMI
Brand Indicators for Message Identification support.
Not explicitly listed.
Hosted BIMI service.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
Not explicitly listed.
Not explicitly listed.
Blocklists and reputation
Monitoring domain and IP reputation on various blocklists.
Leverages internal and external reputation data.
IP blacklist (blocklist) check.
AI copilot
AI-powered assistance for DMARC configuration or analysis.
No specific AI copilot feature.
AI-alerts for anomaly detection.
DNS monitoring
Monitoring changes to critical DNS records.
Continuous domain discovery and monitoring.
Monitoring changes of SPF, DKIM, DMARC records.
Self hostable
Option to host the DMARC solution on your own infrastructure.
Cloud-hosted SaaS solution.
Cloud-hosted SaaS solution.
Free trial/free tier
Availability of a free trial or a permanently free service tier.
No public free trial or free tier.
No public free trial or free tier.
Drawbacks and what to watch out for
Proofpoint Email Fraud Defense, while powerful, can sometimes be seen as overkill, leading to legitimate emails being filtered. Its initial configuration can be complex, and support responsiveness may vary. DMARC Expert, on the other hand, lacks public reviews, making it harder to gauge widespread user satisfaction. Its pricing structure, especially for consulting, can also add up quickly.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.3 / 5(12)
0 / 5(0)
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
Proofpoint Email Fraud Defense requires contacting their sales team for pricing, while DMARC Expert offers tiered annual subscriptions with additional credit-based services and daily consulting rates.
Small
Up to 10k emails / month
Contact for pricing
DMARC Premium from €105/month
Medium
Up to 100k emails / month
Contact for pricing
DMARC Premium from €105/month
Large
Up to 1 million emails / month
Contact for pricing
DMARC Enterprise from €5,500/year
Enterprise
Over 1 million emails / month
Contact for pricing
DMARC Enterprise from €5,500/year (custom based on volume)
Suped hard sell incoming!
Still not satisfied with Proofpoint Email Fraud Defense or DMARC Expert?
4.3 / 5(12)
