What is DMARC and why is it important for email security?

DMARC (Domain-based Message Authentication, Reporting, and Conformance) is an email authentication protocol that helps protect domains from spoofing, phishing, and other unauthorized use. It's crucial for email security because it allows domain owners to specify how recipient email servers should handle emails that fail SPF or DKIM authentication, reducing the risk of fraudulent messages reaching recipients.

How do DMARC reporting tools like ProDMARC and Merox help with email deliverability?

DMARC reporting tools provide visibility into email authentication results, showing which emails are passing or failing SPF and DKIM checks. By analyzing these reports, we can identify legitimate sending sources that are misconfigured, unauthorized senders attempting to spoof our domain, and email forwarding issues. Correcting these issues based on report data improves email deliverability by ensuring that legitimate emails reach inboxes and aren't mistakenly marked as spam.

What are the key differences in reporting capabilities between ProDMARC and Merox?

ProDMARC offers more in-depth reporting with detailed sender insights, forensic reporting capabilities, and proactive threat intelligence, suitable for complex enterprise environments. Merox focuses on fundamental aggregate report analysis, providing a clear but more high-level overview of DMARC compliance, which is often sufficient for smaller businesses.

Can these tools help with preventing phishing and spoofing?

Yes, both ProDMARC and Merox contribute significantly to preventing phishing and spoofing. By enforcing DMARC policies, these tools instruct recipient servers on how to treat unauthenticated emails from your domain. ProDMARC, with its advanced threat detection and forensic reporting, offers a more proactive approach to identifying and mitigating these types of attacks.

Is there a free option available for DMARC monitoring?

ProDMARC offers a 15-day free trial, allowing users to experience its full range of features before committing. While Merox's pricing structure mentions various tiers, specific details about a free tier are not publicly available, but a trial is a common offering in this space.

What kind of support can we expect from these platforms?

ProDMARC is highly praised for its exceptional customer support, offering prompt, knowledgeable, and proactive assistance. Merox is expected to provide standard support channels like email and a knowledge base, which are generally responsive but may not offer the same level of personalized or immediate engagement as ProDMARC.

ProDMARC vs Merox

Choose ProDMARC for robust support and DMARC enforcement, choose Merox for foundational DMARC management.

4.8 / 5(23)

Compare to Suped

0 / 5(0)

Compare to Suped

Compare product functionality

Feature set

ProDMARC offers a comprehensive suite of features designed for detailed DMARC report analysis, including intuitive dashboards and automated reporting. We found its capability to provide clear visibility into email sources and authentication statuses particularly strong, which is crucial for identifying legitimate senders versus potential threats.

Beyond basic reporting, ProDMARC focuses on active DMARC enforcement. It helps simplify policy implementation for SPF and DKIM, ensuring that emails sent on our behalf are properly authenticated. The platform also includes tools for threat detection and forensic reporting, which give us granular insights into email traffic patterns and potential spoofing attempts.

Merox provides essential DMARC reporting and monitoring capabilities, serving as a solid entry point for organizations beginning their DMARC journey. Its platform is designed to help users aggregate DMARC reports, offering a fundamental overview of email authentication results for their domains. We found it adequate for basic source identification.

While Merox covers the core aspects of DMARC, such as aggregate report processing and displaying authentication pass/fail rates, it appears to prioritize simplicity over extensive advanced features. It’s effective for getting a high-level understanding of DMARC compliance and identifying initial areas for policy adjustments, but it may not offer the same depth of forensic detail or advanced threat intelligence found in more specialized tools.

How easy is each product to use

User experience

From our hands-on experience, ProDMARC generally offers an intuitive and user-friendly interface. Its dashboards are designed for easy navigation, making it straightforward to monitor DMARC compliance across various domains. The setup process is relatively simple, and the visibility into email sources is clear.

While ProDMARC is praised for its ease of use, some feedback suggests that certain advanced policy customization options could be more flexible. Additionally, while the dashboards are good, there's always room for enhancing the reporting features to provide even deeper, more dynamic insights. It's a capable tool, though, especially for those who appreciate a consolidated view.

Merox presents a functional and straightforward user experience. We found its interface to be clean and uncluttered, which makes it easy for new users to grasp the basics of DMARC monitoring. The platform focuses on presenting essential information without overwhelming users with overly complex visualizations.

However, this focus on simplicity might mean that Merox lacks some of the advanced customization and deep analytical tools that more experienced users or larger organizations might seek. While perfectly adequate for routine DMARC oversight, those looking for highly tailored reports or intricate data exploration might find its options somewhat limited. It performs well for its intended scope, though.

Which product has the best support

Support

ProDMARC truly stands out in terms of customer support. Our interactions, and consistent feedback from users, highlight their prompt, knowledgeable, and genuinely helpful team. They are known for immediate responses and proactive assistance, often described as being 'just one call away' for any issue. This level of dedication significantly enhances the user experience.

The support team's commitment to resolving alignment issues quickly and ensuring smooth operations is a major benefit. For us, having reliable and accessible expert support is paramount when dealing with critical email security infrastructure, and ProDMARC consistently delivers on this front. They are highly skilled and ensure queries are addressed with clarity and precision.

Merox offers standard support channels that are generally responsive to user inquiries. We anticipate that users can access assistance through email, a knowledge base, and potentially live chat for common issues. For those with straightforward questions or needing guidance on basic DMARC configuration, this level of support is usually sufficient.

However, without extensive user reviews or detailed support offerings explicitly stated, it's fair to assume that Merox's support might be less personalized or immediate compared to ProDMARC's highly praised, hands-on approach. Organizations requiring deep technical assistance or constant, proactive engagement might need to factor this into their decision. It's functional, but perhaps not a standout feature.

Who should use each product

Suitability

ProDMARC is particularly well-suited for mid-market and enterprise-level organizations. Its robust feature set, comprehensive reporting, and strong emphasis on DMARC enforcement make it an excellent choice for businesses with complex email environments or those handling sensitive data. We find it highly beneficial for companies needing detailed visibility and proactive security measures.

For Managed Service Providers (MSPs), ProDMARC's capabilities for managing multiple domains and ensuring high email deliverability across various clients are very valuable. While SMBs can certainly use it, the depth of features might be more than what a smaller business needs, but it provides a solid foundation for growth and enhanced security.

Merox is a strong contender for Small to Medium Businesses (SMBs) and organizations just beginning to implement DMARC. Its straightforward interface and focus on core DMARC functionalities make it an accessible option for those who need to establish basic email authentication without the complexity of advanced enterprise-grade features. It is a good starting point for improving email security.

While Merox can serve larger organizations for fundamental DMARC monitoring, it might lack the scalability or the multi-tenancy features often required by MSPs or large enterprises with diverse client portfolios. For businesses prioritizing ease of use and essential DMARC compliance, Merox provides a practical and efficient solution.

How does ProDMARC compare with Merox?

DMARC report analysis

Interprets DMARC aggregate and forensic reports.

Source detection

Identifies email sending sources.

Forward detection

Detects email forwarding for DMARC pass/fail.

Spoof detection

Identifies unauthorized use of your domain.

Notifications and alerts

Proactive alerts for DMARC compliance issues or threats.

Real-time threat intelligence

Basic alerts

Reporting

Customizable reports on email traffic and authentication.

Detailed, automated reports

Aggregate reports

API

Programmatic access to DMARC data and management.

Multi-tenancy

Ability to manage multiple client domains under one account.

Suitable for MSPs

SPF flattening

Helps manage SPF lookup limits.

Hosted DMARC

Provides a managed DMARC record.

BIMI

Support for Brand Indicators for Message Identification.

MTA-STS/TLS-RPT

Support for email encryption and reporting standards.

Blocklists and reputation

Monitors domain and IP blocklists (blacklists) and sender reputation.

Monitors unauthorized sources

AI copilot

AI-powered assistant for DMARC management.

DNS monitoring

Monitors DNS records relevant to email authentication.

Implied by SPF/DKIM monitoring

Self hostable

Option to host the software on private infrastructure.

Free trial/free tier

Availability of a free version or trial period.

15-day free trial

Likely offers trial

Drawbacks and what to watch out for

When considering drawbacks, ProDMARC, while highly effective, has received some feedback regarding the flexibility of its policy customization options. Some users also suggested improvements to the dashboard and reporting features, and noted a desire for inbound traffic monitoring. For Merox, the primary drawback is the absence of public reviews, which makes it challenging to gauge real-world user experiences or specific pain points directly. This lack of external validation means we rely more on its stated feature set rather than user-reported performance.

We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.

4.8 / 5(23)

0 / 5(0)

Great Support and DMARC management

4.5 / 5

What do you like best about ProDMARC? What I like best is its intuitive dashboard and automated reporting, which make it easy to monitor DMARC compliance across domains. What do you dislike about ProDMARC? Some advanced users may find the policy customization options less flexible compared to manual DMARC implementations. What problems is ProDMARC solving and how is that benefiting you? It simplifies policy enforcement and helps strengthen email security with minimal effort. A great tool for any organization looking to improve email trust and deliverability.

Rishabh S.

Analyst Enterprise (> 1000 emp.)

No G2 reviews

G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.

Received very positive feedback from our end customers regarding the product and service quality.

4.5 / 5

What do you like best about ProDMARC? Previous Response: The customer support team provides immediate responses, which I really appreciate. What do you dislike about ProDMARC? Previous Response: The pricing in this region is not competitive. As a result, customers and partners are considering alternative options to find more affordable solutions. What problems is ProDMARC solving and how is that benefiting you? Visibility and security of the Domain's

robin j.

Head of Sales & Partnership Mid-Market (51-1000 emp.)

Excellent Customer Support

4.5 / 5

What do you like best about ProDMARC? Consolidated ProDMARC Reports including Compliance and Weekly Failure Reports without What do you dislike about ProDMARC? Deep analysis of forensic report RUF is required. What problems is ProDMARC solving and how is that benefiting you? 1. It enables DMARC enforcement and reject spoofed emails. 2. Helps in providing centralized dashboard. 3. Monitoring of emails on behalf of us. 4. Helps in compliance checks and notifying if mails are getting delivered/passed/failed through either SPF or DKIM.

Pranav K.

Senior Manager Information Security Enterprise (> 1000 emp.)

ProDMARC DMARC and BIMI providing awesome support

4.5 / 5

What do you like best about ProDMARC? ProDMARC and BIMI providing valuable support for Mail security What do you dislike about ProDMARC? Enchasing the Product Dashboard and Reporting Features What problems is ProDMARC solving and how is that benefiting you? Providing DMARC and SPF effective filtering based on Mail SPAM based filtering

Verified User in Insurance

Enterprise (> 1000 emp.)

Improved our email security posture with seamless implementation and reliable support

4.5 / 5

What do you like best about ProDMARC? ProDMARC’s intuitive interface and proactive support make DMARC implementation and monitoring effortless and effective. What do you dislike about ProDMARC? While ProDMARC offers excellent functionality, the initial configuration process could be more streamlined for quicker onboarding What problems is ProDMARC solving and how is that benefiting you? ProDMARC helps us combat email spoofing and phishing by enforcing DMARC policies effectively. This has significantly improved our domain reputation, reduced fraudulent email risks, and enhanced overall email security

Verified User in Insurance

Enterprise (> 1000 emp.)

Pricing

ProDMARC primarily relies on direct contact for pricing, indicating a tailored approach for each customer, whereas Merox outlines distinct tiers but also requires contact for specific costs.

Small

Up to 10k emails / month

Contact for pricing

Medium

Up to 100k emails / month

Contact for pricing

Large

Up to 1 million emails / month

Contact for pricing

Enterprise

Over 1 million emails / month

Contact for pricing