Mail Tower provides core DMARC reporting functionality, focusing on presenting aggregate reports in an understandable format. It allows us to monitor email traffic, identify legitimate sending sources, and detect unauthorized use of our domains. We find it to be a solid foundational tool for DMARC implementation.
While effective for essential DMARC needs, Mail Tower does not prominently feature advanced capabilities like SPF flattening, comprehensive MTA-STS, or specific brand protection modules. Its strength lies in its ability to simplify the DMARC journey for those primarily concerned with basic enforcement and visibility.
OnDMARC offers an extensive suite of features that go well beyond basic DMARC reporting. This includes dynamic SPF and DKIM management, MTA-STS and TLS-RPT implementation, and robust BIMI support. We appreciate its 'Radar' AI for threat detection and its 'Investigate' tool for real-time diagnostics.
The platform also boasts forensic reporting, API access for integration, multi-tenancy capabilities with granular permissions, and DNS monitoring features like 'DNS Guardian'. It provides a comprehensive ecosystem for advanced email security and brand protection, making it suitable for complex organizational needs.
How easy is each product to use
User experience
From our experience, Mail Tower offers a straightforward and clean user interface. The dashboard is designed to be intuitive, making it relatively easy for users to grasp the DMARC reports and understand their email traffic. The learning curve is gentle, which is a significant advantage for new DMARC adopters or those with less technical expertise.
Navigating through reports and identifying sending sources is a smooth process. We find that the emphasis on simplicity helps users focus on the essential aspects of DMARC enforcement without being overwhelmed by excessive data or complex configurations. It provides a clear path to understanding DMARC compliance.
OnDMARC presents a powerful and comprehensive dashboard that provides deep insights into email authentication. While it offers extensive features, some users, including us, have noted that the GUI can feel a bit clunky or unintuitive at times. It may require a longer onboarding period to become fully proficient, especially for those new to advanced email security concepts.
Despite the initial learning curve, the platform's ability to consolidate DMARC, SPF, DKIM, and other records into a single pane of glass is invaluable for IT administrators. The guided workflows and dynamic services do help in simplifying complex tasks, but it's clear that the depth of features sometimes comes with a trade-off in immediate user-friendliness.
Which product has the best support
Support
Based on publicly available information, Mail Tower offers standard support channels, typically including email support for its users. We anticipate that their support team is equipped to assist with DMARC setup, report interpretation, and general platform queries.
For users primarily focusing on getting DMARC implemented and maintained with basic guidance, Mail Tower's support should be adequate. However, specific details on advanced support tiers, response times, or dedicated account management are not readily available.
OnDMARC is widely praised for its excellent customer support, which includes email, chat, and phone support in its higher tiers. We have seen numerous positive mentions of their responsive, knowledgeable, and proactive support staff, including dedicated account managers and customer success teams for premium plans.
Their support extends to comprehensive guidance through DMARC implementation, compliance programming, and regular account reviews. This level of personalized support is particularly beneficial for organizations with complex requirements or those needing a hands-on approach to email security and deliverability challenges.
Who should use each product
Suitability
Mail Tower is best suited for Small to Medium Businesses (SMBs) and organizations new to DMARC that require a clear, uncomplicated solution for monitoring and enforcing email authentication policies. Its focus on simplicity makes it accessible without deep technical knowledge.
For Managed Service Providers (MSPs), Mail Tower could serve clients with basic DMARC needs effectively, though it might lack the advanced multi-tenancy and bulk management features that larger MSPs or enterprise clients often demand. Enterprises might find it too simplistic for their comprehensive security requirements.
OnDMARC is an excellent choice for Mid-Market and Enterprise-level organizations, as well as Managed Security Service Providers (MSSPs) or MSPs managing many clients. Its robust feature set, including advanced forensic reporting, API access, and dynamic DNS management, caters to complex security environments and large email volumes.
The platform's comprehensive approach to email security, with features like BIMI, MTA-STS, and AI-driven threat detection, makes it ideal for businesses that prioritize advanced brand protection and require granular control over their email ecosystem. Its scalability and advanced support options align well with the needs of larger, more sophisticated operations.
How does Mail Tower compare with OnDMARC?
DMARC report analysis
Ability to parse and present DMARC aggregate and forensic reports.
Comprehensive aggregate reporting.
Detailed aggregate and forensic reports.
Source detection
Identifies legitimate and unauthorized email sending sources.
Identifies sending sources.
Detailed sender identification with forensic data.
Forward detection
Tracks emails forwarded through third-party services.
Tracks email forwarding paths.
Advanced forwarding analysis.
Spoof detection
Detects and alerts on email spoofing and impersonation.
Detects and flags spoofing attempts.
Proactive spoofing detection with 'Radar' features.
Notifications and alerts
Provides alerts for DMARC policy changes or anomalies.
Basic email alerts for DMARC issues.
Smart alerts for anomalies and policy changes.
Reporting
Offers various types of reports for email security and deliverability.
Standard DMARC aggregate reporting.
Aggregate, forensic, and customizable reports.
API
Provides an API for integrating with other systems.
API access not publicly advertised.
RESTful API available in higher tiers.
Multi-tenancy
Ability to manage multiple client domains from a single account.
No explicit multi-tenancy features mentioned.
Supports multiple domains with user permissions.
SPF flattening
Helps manage SPF records to avoid the 10-lookup limit.
Does not offer dynamic SPF flattening.
Dynamic SPF to overcome 10-lookup limit.
Hosted DMARC
Provides hosting for DMARC records.
Does not provide hosted DMARC records.
Hosted dynamic DMARC, SPF, and DKIM.
BIMI
Supports Brand Indicators for Message Identification (BIMI).
BIMI implementation not a primary feature.
Guided BIMI implementation and VMC management.
MTA-STS/TLS-RPT
Management for MTA-STS and TLS-RPT policies.
No integrated MTA-STS or TLS-RPT management.
Comprehensive MTA-STS and TLS-RPT management.
Blocklists and reputation
Monitors IP and domain reputation on blocklists (or blacklists).
Limited focus on external blocklist monitoring.
Monitors brand and IP reputation.
AI copilot
Uses AI for advanced insights or automated assistance.
No AI-driven insights or copilot.
Features 'Radar' AI for threat detection.
DNS monitoring
Monitors DNS records for changes or misconfigurations.
Limited DNS monitoring capabilities.
DNS Guardian, DNS history, and change alerts.
Self hostable
Option to host the software on private infrastructure.
Cloud-based SaaS solution.
Cloud-based SaaS solution.
Free trial/free tier
Offers a free trial period or a permanently free service tier.
No public free trial or free tier.
Free trial available for all plans.
Drawbacks and what to watch out for
Mail Tower, while a capable basic DMARC tool, suffers from a lack of public transparency regarding its feature set and pricing, making it challenging to assess potential drawbacks beyond the absence of advanced capabilities. On the other hand, OnDMARC, despite its robust offerings, occasionally receives criticism for its user interface complexity and certain reporting limitations, as highlighted by some of its users.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.9 / 5(94)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Great for Managing Multiple DMAC Traces, Needs Auto-Triage for Forensic Reports
4.0 / 5
What do you like best about Red Sift OnDMARC?
Managing multiple DMARC traces has become much simpler. By enabling BIMI, we were able to significantly reduce our key risks with both customers and partners.
What do you dislike about Red Sift OnDMARC?
There is a need for automatic triaging of forensic reports, along with notifications if any anomalies are detected.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
BIMI helps our customers and partners recognize phishing scams more easily.
Verified User in Retail
Enterprise (> 1000 emp.)
Dynamic SPF and Powerful Features, GUI Could Use Improvement
4.0 / 5
What do you like best about Red Sift OnDMARC?
I have been using Red Sift OnDMARC for over three years for monitoring DMARC, SPF, and DKIM across multiple domains, which would be difficult to manage without such a tool. It offers the ease of dynamic SPF and dynamic DMARC, which simplify complex monitoring tasks. The software provides a powerful set of features, making any initial setup challenges worthwhile. I especially value the single pane of glass interface as an IT administrator managing domains that engineers use, allowing me to track domain usage, detect spam issues, and dynamically update DMARC, DKIM, and SPF with ease. The dynamic SPF and DMARC/DKIM reports are integral for my operations, as they save considerable time by turning potentially lengthy tasks into several-minute jobs. Furthermore, the friendliness and support from our account manager, alongside our quarterly meetings, enhance the overall experience and decision to continue using the platform.
What do you dislike about Red Sift OnDMARC?
I find the GUI a little bit difficult to navigate sometimes and a bit clunky, which sometimes makes it hard to find what I want.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
I use the product to monitor DMARC, SPF, and DKIM across domains, simplifying updates and detecting spam issues with ease. It turns lengthy tasks into minutes, providing a comprehensive view of domain usage and security.
Brice P.
Enterprise (> 1000 emp.)
Easy DMARC implementation with great visibility
4.0 / 5
What do you like best about Red Sift OnDMARC?
OnDMARC makes it very easy to set up and maintain DMARC records. The guided workflows and clear reporting helped us move from monitoring to full enforcement confidently. The user interface is intuitive, and support is very responsive whenever we have questions.
What do you dislike about Red Sift OnDMARC?
It would be helpful if some of the reporting dashboards allowed more customization or export options. Sometimes, the volume of daily reports can feel overwhelming without filtering.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It is helping us prevent domain spoofing and phishing attacks by enforcing DMARC policies. It has also improved visibility into who is sending emails on behalf of our domain, so we can take quick action if needed. Overall, it has strengthened our email security posture and improved trust in our communications.
Shashi K.
SR Manager IT Mid-Market (51-1000 emp.)
It is quite a useful tool to manage SPF/DKIM/DMARC records and understand it's impact on the domain.
4.0 / 5
What do you like best about Red Sift OnDMARC?
The ease of using the application and the UI that is provides that helps in managing the records of the domain. Plus the customer service for the tool is quite responsive.
What do you dislike about Red Sift OnDMARC?
The limitation of the feature of MTA-STS, in which it reports only a few of the domains.
What problems is Red Sift OnDMARC solving and how is that benefiting you?
It helps us in getting a clearer picture of the use case of our domain, plus the acceptance and the rejection rate.
Ashman B.
CyberSecurity Analyst Enterprise (> 1000 emp.)
Easy DMARC setup
4.0 / 5
What do you like best about Red Sift OnDMARC?
We have had OnDMARC for several years, we onboarded all of our managed domains over the past 12months. It was very easy adding SPF, DKIM records and moving DMARC to 100% Reject. We had support from Red Sift all the way.
What do you dislike about Red Sift OnDMARC?
Sometimes the dashboard is misleading, i had moved a domain to reject 50% and the dashboard didn't reflect that. but customer support fixed that very quickly
What problems is Red Sift OnDMARC solving and how is that benefiting you?
Securing our domains to bring them up to 100% Reject
Verified User in Law Practice
Mid-Market (51-1000 emp.)
Pricing
OnDMARC offers a transparent pricing structure for smaller users but requires contacting sales for enterprise solutions, whereas Mail Tower’s pricing information is less publicly detailed across all tiers.
0 / 5(0)
