What do you like best about Inbox Monster? I'm newer to the email team that utilizes InboxMonster but from what I've gathered from my coworker who has worked with Josie and InboxMonster for over a year, Josie was instrumental in providing actionable insights to enhance deliverability. What do you dislike about Inbox Monster? We don't have a proper CRM tool to leverage so InboxMonster isn't as much a problem as the tool we're using for email. What problems is Inbox Monster solving and how is that benefiting you? At the beginning of the year, the team discussed solutions such as better domain/IP allocation, stricter demark policies, and monitoring iCloud; they also noted the impact of email frequency and rogue franchisees on complaint rates. Next steps included investigating unsubscribe inconsistencies, exploring click activity data, discussing IP address optimization, and a future demo of Inbox Monster's "Creative Projects" tool; Josie Garcia will also provide further ISP and deliverability information. Most recently, Josie shared SendGrid-specific recommendations, best practices, and provided platform training, including user management, notifications, campaign tagging, subscriber insights, and spam trap analysis.

What do you like best about Proofpoint Email Fraud Defense? Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam What do you dislike about Proofpoint Email Fraud Defense? Too much filtering. At times, overkill. Filters out legitimate emails. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.

What do you like best about Inbox Monster? The toolset is very robust and they are consistently adding to the functionality. The account support has also been great and incredibly proactive. Thom is the best and always super helpful. What do you dislike about Inbox Monster? Right now, there is nothing currently that I do not like or appreciate about Inbox Monster. What problems is Inbox Monster solving and how is that benefiting you? Inbox Monster is helping us manage and get insight into deliverability problems when they arise. There is a great toolset that is built behind this management and the additional tools with respect to content rendering is super helpful.

What do you like best about Proofpoint Email Fraud Defense? I do like that it auto scans my emails and sorts out the scam/fraudulent ones. What do you dislike about Proofpoint Email Fraud Defense? I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? I am getting significantly fewer fraudulent/scam emails

What do you like best about Inbox Monster? Inbox Monster provides a lot of valuable insights into how are email deliverability is across many different email service providers. What do you dislike about Inbox Monster? Inbox Monster has many features and data sets, but not all of the data feels immediately actionable and I don't understand what every feature does. What problems is Inbox Monster solving and how is that benefiting you? Before Inbox Monster, we couldn't see where our emails were landing or what seeds were having deliverability issues.

What do you like best about Proofpoint Email Fraud Defense? This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages. What do you dislike about Proofpoint Email Fraud Defense? Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment. Recommendations to others considering Proofpoint Email Fraud Defense: This product offers you great security over emails and customers can leverage the support and different product portfolio they offer. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.

What do you like best about Inbox Monster? Inbox Monster has been a life saver for our email program. We have worked with Josie for just under a year, but the amount of dedication and support she provided to analyze our deliverability, help us come up with an action plan to remediate our poor deliverability and sender reputation, and ongoing monitoring of trends after working through our issues, has played a significant role in the health and success of our email marketing. Josie is always quick to respond and will walk through the issues with us, giving us valuable insights and recommendations along the way. My team does not have a strong background in deliverability, but Josie and the Inbox Monster team, has made a very technical part of email marketing very easy to understand and action against, allowing us to grow our skillset while also educating the rest of the company on deliverability best practices to ensure we do not fall into the same mess that we worked so hard to pull ourselves out of. In October 2024, we found out, with the help of Inbox Monster, that our inbox rate with Gmail was at 1% with low sender reputation. After working with Josie, we were able to increase and maintain our Gmail inbox rate to 95-100% with high sender reputation within 4 months. I cannot recommend Inbox Monster enough. What do you dislike about Inbox Monster? Email deliverability is overwhelming. This is not an Inbox Monster issue. The team at Inbox Monster is incredibly knowledgeable and gives so much information. A lot of the time, the analysis is easy to follow while meeting with the Inbox Monster team, but the amount of numbers and tabs within the platform make it a little difficult to follow on our own. We have a wonderful support team who are willing to meet at our cadence to discuss, but it's a bit difficult to do our own analysis outside of those meetings. What problems is Inbox Monster solving and how is that benefiting you? Inbox Monster helps provide valuable insight to our email deliverability and sender reputation.

What do you like best about Proofpoint Email Fraud Defense? It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing. What do you dislike about Proofpoint Email Fraud Defense? It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive Recommendations to others considering Proofpoint Email Fraud Defense: It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? We consider our emails to be safe and spam free. And probably easy to set up

What do you like best about Inbox Monster? Clear reporting to understand our deliverability/inboxing, as well as domain/IP reputation factors. And the consulting services offered save us a ton of time, as they leverage existing relationships with email providers to troubleshoot/address inboxing issues. Super easy to use and onboard as well. What do you dislike about Inbox Monster? Everything is worth it, but the tool costs more than other deliverability platforms, however, that's largely because they are taking on the work of coordinating with email providers What problems is Inbox Monster solving and how is that benefiting you? They offer a one-stop shop of crucial information to understand our sending domain/ip health, and most importantly, offer services that help us work with email providers quickly and effectively. This saves our team a ton of time we would otherwise have to spend coordinating with each ESP

What do you like best about Proofpoint Email Fraud Defense? Ability to filter by most likely spam emails. We also have the ability to open up domains. What do you dislike about Proofpoint Email Fraud Defense? The UI can be a bit more intuitive if it was up to me. Recommendations to others considering Proofpoint Email Fraud Defense: I would recommend for the ease of use and security features offered. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? Fraud emails and Spam emails for our Enterprise account.