What do you like best about Inbox Monster? I'm newer to the email team that utilizes InboxMonster but from what I've gathered from my coworker who has worked with Josie and InboxMonster for over a year, Josie was instrumental in providing actionable insights to enhance deliverability. What do you dislike about Inbox Monster? We don't have a proper CRM tool to leverage so InboxMonster isn't as much a problem as the tool we're using for email. What problems is Inbox Monster solving and how is that benefiting you? At the beginning of the year, the team discussed solutions such as better domain/IP allocation, stricter demark policies, and monitoring iCloud; they also noted the impact of email frequency and rogue franchisees on complaint rates. Next steps included investigating unsubscribe inconsistencies, exploring click activity data, discussing IP address optimization, and a future demo of Inbox Monster's "Creative Projects" tool; Josie Garcia will also provide further ISP and deliverability information. Most recently, Josie shared SendGrid-specific recommendations, best practices, and provided platform training, including user management, notifications, campaign tagging, subscriber insights, and spam trap analysis.

What do you like best about Suped? Suped has totally changed the manner in which our marketing and project teams cooperate. The interface is clear, easy to use, and it is filled with automation features, which do not only save time but also simplify workflows. The ability to track in real-time, additions to our CRM, and integrated communication tools with the team members make managing multiple campaigns much easier than ever. One cannot come across software which is fast and clear in content, but Suped is exactly that. What do you dislike about Suped? The functionality is also fantastic, but the mobile experience can be improved a notch. Certain dashboard graphs and charts do not display well on smaller screens, which can be annoying when a client has to check-in within minutes on the road. Also, the initial structure should be configured carefully to fit the workflows to every department. New users can also be made to start with a few more video tutorials or live onboarding sessions which would simplify the process of starting up. What problems is Suped solving and how is that benefiting you? Suped is a powerful platform that can be viewed as a unified business management platform, which does contribute to the productivity of a team. Its automation systems, depth of analytics, and intelligent interface render it to be perfect in the fast-growing companies that require improved collaboration and visibility. Although there are some aspects that should be optimized to enhance mobile performance and onboarding service, the performance and customer service of the platform are outstanding. It is a powerful investment in any team that would like to modernize its operations with an intelligent solution that is scalable.

What do you like best about Inbox Monster? The toolset is very robust and they are consistently adding to the functionality. The account support has also been great and incredibly proactive. Thom is the best and always super helpful. What do you dislike about Inbox Monster? Right now, there is nothing currently that I do not like or appreciate about Inbox Monster. What problems is Inbox Monster solving and how is that benefiting you? Inbox Monster is helping us manage and get insight into deliverability problems when they arise. There is a great toolset that is built behind this management and the additional tools with respect to content rendering is super helpful.

What do you like best about Suped? I love how intuitive Suped’s platform feels. It simplifies DMARC monitoring and gives me exactly the data I need without overwhelming details. The reports are easy to read, and the weekly summaries are a great touch for quick reviews. Their support team is also quick to respond and genuinely helpful whenever I have a question. It’s a great fit for anyone wanting simple, reliable email security. What do you dislike about Suped? I wish there were more pre built integrations with Governance, Risk, and Compliance platforms. We have to manually export the data and upload it to our system, which adds an extra step to our workflow. It's a minor hassle in an otherwise seamless tool. What problems is Suped solving and how is that benefiting you? Manually parsing DMARC XML reports from Google and Microsoft was a nightmare and completely unsustainable. Suped automates all that data aggregation and presents it in a usable format. It has cut the time I spend on email security monitoring from several hours a week to about 15 minutes. This efficiency allows me to be proactive about our email security posture instead of just reactive.

What do you like best about Inbox Monster? Inbox Monster provides a lot of valuable insights into how are email deliverability is across many different email service providers. What do you dislike about Inbox Monster? Inbox Monster has many features and data sets, but not all of the data feels immediately actionable and I don't understand what every feature does. What problems is Inbox Monster solving and how is that benefiting you? Before Inbox Monster, we couldn't see where our emails were landing or what seeds were having deliverability issues.

What do you like best about Suped? I can quickly view all projects and identify possible bottlenecks before they become major issues. Changing the schedule of a task is easy through a drag and drop interface. Due to the simplicity of this method, my team actually adopted it without any resistance. Comprehensive DMARC monitoring that processes aggregate and forensic reports, What do you dislike about Suped? The reporting features could be more customizable. The basic reports have the essential information but I end up exporting and making Excel presentations for clients. While it may not be a deal breaker, What problems is Suped solving and how is that benefiting you? It eliminated our constant status update meetings. Before Suped, I spent hours each week chasing updates. Rephrase More Undo These days, everyone can see each other’s progress in real-time. I am saving 5-6 hours a week and project delays have reduced considerably.

What do you like best about Inbox Monster? Inbox Monster has been a life saver for our email program. We have worked with Josie for just under a year, but the amount of dedication and support she provided to analyze our deliverability, help us come up with an action plan to remediate our poor deliverability and sender reputation, and ongoing monitoring of trends after working through our issues, has played a significant role in the health and success of our email marketing. Josie is always quick to respond and will walk through the issues with us, giving us valuable insights and recommendations along the way. My team does not have a strong background in deliverability, but Josie and the Inbox Monster team, has made a very technical part of email marketing very easy to understand and action against, allowing us to grow our skillset while also educating the rest of the company on deliverability best practices to ensure we do not fall into the same mess that we worked so hard to pull ourselves out of. In October 2024, we found out, with the help of Inbox Monster, that our inbox rate with Gmail was at 1% with low sender reputation. After working with Josie, we were able to increase and maintain our Gmail inbox rate to 95-100% with high sender reputation within 4 months. I cannot recommend Inbox Monster enough. What do you dislike about Inbox Monster? Email deliverability is overwhelming. This is not an Inbox Monster issue. The team at Inbox Monster is incredibly knowledgeable and gives so much information. A lot of the time, the analysis is easy to follow while meeting with the Inbox Monster team, but the amount of numbers and tabs within the platform make it a little difficult to follow on our own. We have a wonderful support team who are willing to meet at our cadence to discuss, but it's a bit difficult to do our own analysis outside of those meetings. What problems is Inbox Monster solving and how is that benefiting you? Inbox Monster helps provide valuable insight to our email deliverability and sender reputation.

What do you like best about Suped? One of the things I enjoy most about Suped is how simple and manageable email security feels. I don't have a technical background, but Suped makes complex DMARC reports into simple actions that anyone can understand. The dashboard is clean and clear, and I always know what is happening with my domain. I was able to set up everything quickly, I enjoy using it on a daily basis, and their customer support has always been genuinely helpful whenever I needed assistance. What do you dislike about Suped? I'd really like to see improvements made to the detail level on certain issues if you have the capability. Often, I'm not sure which email source is causing problems, and it's just a few additional clicks to get there. What problems is Suped solving and how is that benefiting you? Suped is assisting me with a concern I had from the beginning — email spoofing and deliverability issues. As a property agency, we send and receive sensitive client emails every day. Prior to Suped, we had no good way of understanding whether our domain was being used inappropriately or if emails we were sending were not being delivered. Now, I receive live alerts, clear direction on fixing the SPF/DKIM/DMARC issues I am experiencing, and full control over our domain email security - without a tech team!! It is so comforting, honestly.

What do you like best about Inbox Monster? Clear reporting to understand our deliverability/inboxing, as well as domain/IP reputation factors. And the consulting services offered save us a ton of time, as they leverage existing relationships with email providers to troubleshoot/address inboxing issues. Super easy to use and onboard as well. What do you dislike about Inbox Monster? Everything is worth it, but the tool costs more than other deliverability platforms, however, that's largely because they are taking on the work of coordinating with email providers What problems is Inbox Monster solving and how is that benefiting you? They offer a one-stop shop of crucial information to understand our sending domain/ip health, and most importantly, offer services that help us work with email providers quickly and effectively. This saves our team a ton of time we would otherwise have to spend coordinating with each ESP

What do you like best about Suped? I manage technical email infrastructure for a few small organizations. Not a lot of emails are sent, but we do use a couple of third parties to send on our behalf. I have searched for a system to quickly setup to monitor our setups easily and identify issues, while keeping costs reasonable. Suped is now my central dashboard to manage these organizations and I go there a few times per months to make sure all is green. I also get notifications in slack when something is off. The team is responsive and has been listening to feedback. It detected a few issues, such as spf alignment with one of our providers, some spoofing attempts and allowed us to put some lights on an area I was missing a much needed tool. You can set up custom solutions using OSS tools, but it requires technical knowledge. I have not yet found other service that gives me the same bang for the buck. Support has been excellent so far. Listening to feedback, solving issues quickly. What do you dislike about Suped? * there's potential improvement to be done to navigate and drill down issues. E.g. to find if an issue is reappearing * Suped keep reminding me that our dmarc setup with Suped might not be complete. This is because I have a custom setup not following the default setup, and Suped is unable to validate it. That's on me I guess. * The mobile experience isn't great. Not a big deal for me, some might find that an issue. What problems is Suped solving and how is that benefiting you? Securing email sending is getting more and more complex. We have to correctly set up and maintain SPF, DKIM, DMARC, and detect the occasional issue such as when your sending servers are black listed, or if people are trying to spoof you. Making sure nothing is off is critical. Suped helps me detecting and troubleshooting these issues in a timely manner and getting help to resolve them.