Fraudmarc delivers a robust set of DMARC reporting and monitoring features. Its strength lies in providing clear, actionable data from DMARC reports, helping us identify legitimate senders and block (or blacklist) unauthorized ones effectively. We found the interface efficient for digging into specific authentication failures and understanding the underlying causes.
Beyond core DMARC, Fraudmarc also offers supplementary services like SPF flattening and hosted DMARC, which simplify the management of these complex DNS records. The emphasis is on giving us the tools to achieve DMARC enforcement with minimal fuss, ensuring our email domains are protected from spoofing and phishing attempts.
InboxMonster, while offering DMARC reporting, presents a much broader suite of deliverability features. Their platform provides detailed insights into inbox placement across various ISPs, spamtrap monitoring, and a comprehensive view of sender reputation. We observed that the strength here is in connecting DMARC compliance to overall email program health, rather than just isolated authentication.
The platform includes creative proofing and editing tools, device renderings, and even Apple and Gmail AI summaries, expanding its utility far beyond DMARC. These additional features are geared towards optimizing the entire email journey, from creation to inbox, offering a holistic approach to email performance that includes DMARC as a critical component.
How easy is each product to use
User experience
Fraudmarc's user interface is straightforward and functional. It prioritizes clarity and direct access to DMARC data, making it relatively easy to navigate for those familiar with email authentication concepts. We found that data is presented in a logical flow, allowing for quick identification of issues and analysis of report trends.
While not overtly flashy, the dashboard provides all the necessary information without unnecessary distractions. It's built for efficiency, which we appreciate when dealing with the intricacies of DMARC policies. Setting up domains and receiving reports is a smooth process, reflecting a focus on core DMARC management.
InboxMonster offers a polished and intuitive user experience that makes complex deliverability data accessible. We found the platform easy to adopt, even with its extensive feature set. The various tools, from inbox placement to creative rendering, are well-integrated and logically organized, which helps in managing an entire email program.
One reviewer noted a bit of a learning curve with the UI initially, but felt comfortable after about a week. The strength of InboxMonster's UX is its ability to present a wealth of information in an understandable format, allowing us to monitor multiple facets of email performance without feeling overwhelmed, although some data may not feel immediately actionable without guidance.
Which product has the best support
Support
Fraudmarc provides reliable customer support, primarily through documentation and direct communication channels. We experienced responsive assistance when configuring complex DMARC records or troubleshooting report anomalies. Their team is knowledgeable about DMARC specifics and can offer targeted advice.
While not as extensively reviewed for its support as InboxMonster, our interactions indicate a dedicated team focused on ensuring DMARC implementation and monitoring run smoothly. They offer practical guidance, which is crucial given the technical nature of DMARC.
InboxMonster consistently receives high praise for its customer support, which often feels more like a partnership. Many reviews highlight dedicated account managers (like Josie, Thom, Anna, and Brad) who provide proactive, actionable insights and hands-on assistance. They often go beyond basic troubleshooting to offer strategic recommendations.
Customers frequently mention the team's deep expertise in deliverability, their responsiveness, and their willingness to coordinate with email providers on behalf of clients. This 'white glove service' is a significant differentiator, especially for organizations that may lack internal deliverability expertise or prefer a more guided approach to their email program.
Who should use each product
Suitability
Fraudmarc is best suited for organizations primarily focused on achieving and maintaining DMARC compliance without needing an exhaustive suite of broader deliverability tools. It's ideal for businesses that want a clear, effective solution for email authentication and domain protection.
For MSPs and SMBs, Fraudmarc offers a focused product that can be managed efficiently. Enterprise clients who already have sophisticated deliverability monitoring in place but need a dedicated DMARC solution would also find it a strong contender. Its simplicity in tackling DMARC is a key advantage for users who prefer specialization over a sprawling platform.
InboxMonster caters to businesses seeking a comprehensive email deliverability and performance optimization platform, with DMARC monitoring as one of many integrated features. It's particularly well-suited for organizations where email is a critical revenue driver and requires meticulous management from creative to inbox placement.
Enterprise and mid-market companies, especially those with larger email programs and teams that can benefit from hands-on consulting, would find InboxMonster highly valuable. While SMBs might find the full suite and associated costs prohibitive, MSPs looking for a partner to provide extensive deliverability services to their clients could also leverage InboxMonster's expertise and broad feature set.
How does Fraudmarc compare with InboxMonster?
DMARC report analysis
Aggregating and interpreting DMARC data from various senders.
Source detection
Identifying all sending sources for your domain.
Forward detection
Ability to track email forwarding impact on DMARC.
Spoof detection
Identifying unauthorized use of your domain.
Notifications and alerts
Real-time alerts for DMARC failures or policy changes.
Reporting
Customizable reports and data visualization.
Comprehensive deliverability reporting
API
Programmatic access to DMARC data.
Multi-tenancy
Management for multiple domains or client accounts.
For agencies/MSPs
SPF flattening
Consolidating multiple SPF records to stay within limits.
Hosted DMARC
Service to host DMARC records.
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Support for secure email transport standards.
Blocklists and reputation
Monitoring for domain and IP blocklist status and reputation.
Explicitly mentioned in suite
AI copilot
AI-powered assistance for analysis or recommendations.
DNS monitoring
Monitoring general DNS health and record integrity.
Self hostable
Option to host the software on your own infrastructure.
Free trial/free tier
Availability of a free option to try the service.
Free DMARC plan available
No public free trial/tier
Drawbacks and what to watch out for
Fraudmarc's main drawback is its lack of broader deliverability features, making it less suitable for teams needing an all-in-one solution. InboxMonster, while comprehensive, carries a higher price tag and some users might find its extensive feature set initially overwhelming to navigate without assistance.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.9 / 5(44)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Josie + InboxMonster has helped our email team tremendously!
4.0 / 5
I'm newer to the email team that utilizes InboxMonster but from what I've gathered from my coworker who has worked with Josie and InboxMonster for over a year, Josie was instrumental in providing actionable insights to enhance deliverability. We don't have a proper CRM tool to leverage so InboxMonster isn't as much a problem as the tool we're using for email. At the beginning of the year, the team discussed solutions such as better domain/IP allocation, stricter demark policies, and monitoring iCloud; they also noted the impact of email frequency and rogue franchisees on complaint rates. Next steps included investigating unsubscribe inconsistencies, exploring click activity data, discussing IP address optimization, and a future demo of Inbox Monster's "Creative Projects" tool; Josie Garcia will also provide further ISP and deliverability information. Most recently, Josie shared SendGrid-specific recommendations, best practices, and provided platform training, including user management, notifications, campaign tagging, subscriber insights, and spam trap analysis.
Verified User in Maritime
Small-Business (50 or fewer emp.)
Great toolset and helpful account support
4.0 / 5
The toolset is very robust and they are consistently adding to the functionality. The account support has also been great and incredibly proactive. Thom is the best and always super helpful. Right now, there is nothing currently that I do not like or appreciate about Inbox Monster. Inbox Monster is helping us manage and get insight into deliverability problems when they arise. There is a great toolset that is built behind this management and the additional tools with respect to content rendering is super helpful.
Verified User in Publishing
Mid-Market (51-1000 emp.)
Valuable Deliverability Insights
4.5 / 5
Inbox Monster provides a lot of valuable insights into how are email deliverability is across many different email service providers. Inbox Monster has many features and data sets, but not all of the data feels immediately actionable and I don't understand what every feature does. Before Inbox Monster, we couldn't see where our emails were landing or what seeds were having deliverability issues.
Verified User in Higher Education
Mid-Market (51-1000 emp.)
A Game-Changer for Email Deliverability
4.5 / 5
Inbox Monster has been a life saver for our email program. We have worked with Josie for just under a year, but the amount of dedication and support she provided to analyze our deliverability, help us come up with an action plan to remediate our poor deliverability and sender reputation, and ongoing monitoring of trends after working through our issues, has played a significant role in the health and success of our email marketing. Josie is always quick to respond and will walk through the issues with us, giving us valuable insights and recommendations along the way. My team does not have a strong background in deliverability, but Josie and the Inbox Monster team, has made a very technical part of email marketing very easy to understand and action against, allowing us to grow our skillset while also educating the rest of the company on deliverability best practices to ensure we do not fall into the same mess that we worked so hard to pull ourselves out of. In October 2024, we found out, with the help of Inbox Monster, that our inbox rate with Gmail was at 1% with low sender reputation. After working with Josie, we were able to increase and maintain our Gmail inbox rate to 95-100% with high sender reputation within 4 months. I cannot recommend Inbox Monster enough. Email deliverability is overwhelming. This is not an Inbox Monster issue. The team at Inbox Monster is incredibly knowledgeable and gives so much information. A lot of the time, the analysis is easy to follow while meeting with the Inbox Monster team, but the amount of numbers and tabs within the platform make it a little difficult to follow on our own. We have a wonderful support team who are willing to meet at our cadence to discuss, but it's a bit difficult to do our own analysis outside of those meetings. Inbox Monster helps provide valuable insight to our email deliverability and sender reputation.
Verified User in Health, Wellness and Fitness
Enterprise (> 1000 emp.)
Great tool with excellent consulting support
4.5 / 5
Clear reporting to understand our deliverability/inboxing, as well as domain/IP reputation factors. And the consulting services offered save us a ton of time, as they leverage existing relationships with email providers to troubleshoot/address inboxing issues. Super easy to use and onboard as well. Everything is worth it, but the tool costs more than other deliverability platforms, however, that's largely because they are taking on the work of coordinating with email providers. They offer a one-stop shop of crucial information to understand our sending domain/ip health, and most importantly, offer services that help us work with email providers quickly and effectively. This saves our team a ton of time we would otherwise have to spend coordinating with each ESP
0 / 5(0)
