Fraudmarc provides a solid foundation for DMARC report analysis, offering the essential tools needed to gain visibility into email authentication. We find its interface clear for understanding authentication results, even for those new to DMARC.
The platform focuses on making DMARC enforcement accessible, helping users identify legitimate sending sources and move towards a stricter DMARC policy. Its features are geared towards practical application, enabling efficient management of email security.
DMARC Expert goes beyond standard reporting, integrating advanced detection capabilities like behavior-based anomaly detection and explicit spoofed email address detection. We see a strong emphasis on cybersecurity beyond mere DMARC compliance.
Their approach includes hosted SPF and BIMI, which are valuable for consolidating DNS records and enhancing brand presence. The inclusion of Google Postmaster spam alerts and monitoring for record changes provides a more holistic view of email health and security posture.
How easy is each product to use
User experience
Our experience with Fraudmarc highlights a straightforward and functional user interface. It is designed to be intuitive, allowing users to quickly navigate through DMARC reports and identify key insights without extensive training.
The dashboard provides a concise overview of DMARC compliance, making it easy to track progress and identify areas requiring attention. While perhaps not the most visually elaborate, its simplicity contributes to a highly usable experience, especially for those who appreciate directness.
DMARC Expert offers a comprehensive platform that, while powerful, might require a bit more familiarity with DMARC concepts. The platform is rich with features, and its detail-oriented presentation caters to users seeking in-depth analysis and expert insights.
Its multi-user management dashboard for MSSP clients suggests a focus on more complex organizational structures and managed services. The extensive features mean a slight learning curve, but the depth of information is a significant benefit for experienced users and larger teams.
Which product has the best support
Support
Fraudmarc typically offers standard support channels, aiming to provide timely assistance for common DMARC issues. We expect responsive support for platform-related queries and guidance on interpreting reports and implementing policies.
For users who are comfortable with self-service resources and only require occasional assistance, Fraudmarc's support model is generally sufficient. It's built to address typical user needs efficiently without over-complicating the support process.
DMARC Expert distinguishes itself with a highly hands-on and expert-led support model. We've observed that their DMARC Premium and Enterprise plans include dedicated Webex sessions and continuous surveillance, indicating a deeply involved support structure.
The option for a 'DMARC project accelerator' with a senior DMARC expert highlights their commitment to providing bespoke consulting and project management. This level of personalized, in-depth support is a key differentiator, particularly for complex DMARC deployments.
Who should use each product
Suitability
Fraudmarc is highly suitable for small to medium businesses (SMBs) and organizations looking for an accessible entry point into DMARC enforcement. Its user-friendly interface and focus on core DMARC functionalities make it an excellent choice for teams with limited dedicated email security resources.
For Managed Service Providers (MSPs) handling multiple clients, Fraudmarc can serve as a robust, no-frills tool for managing DMARC. While it may not offer all the deep enterprise features, its efficiency in foundational DMARC management is a significant asset. Enterprise clients might find it suitable for basic domain coverage, but may seek more specialized features for complex environments.
DMARC Expert is clearly geared towards medium to large enterprises and Managed Security Service Providers (MSSPs) who require comprehensive cybersecurity solutions alongside DMARC. The emphasis on expert consulting, advanced detection, and takedown services points to a client base with significant security concerns and a need for hands-on guidance.
For enterprise clients, particularly those with complex DMARC policies or a high risk of impersonation, DMARC Expert provides a holistic, white-glove service. SMBs might find the extensive feature set and pricing structure to be more than they need, but for organizations valuing deep expertise and a managed approach, it stands out.
How does Fraudmarc compare with DMARC Expert?
DMARC report analysis
Analyzing aggregate and forensic DMARC reports.
Source detection
Identifying legitimate email sending sources.
Includes AI-driven anomaly detection.
Forward detection
Recognizing forwarded emails for accurate DMARC compliance.
Spoof detection
Detecting unauthorized email spoofing attempts.
Specific detection of spoofed email addresses.
Notifications and alerts
Receiving alerts for DMARC policy changes or threats.
Alerts for SPF/DKIM/DMARC changes and Google Postmaster.
Programmatic access for integration with other systems.
Standard API for integration.
Not explicitly mentioned as a public API.
Multi-tenancy
Managing multiple domains or client accounts from one interface.
Suitable for MSPs.
Multi-user management dashboard for MSSPs.
SPF flattening
Managing SPF record limits and lookups.
Includes hosted SPF.
Hosted DMARC
Managed DMARC record hosting and management.
BIMI
Support for Brand Indicators for Message Identification.
Includes hosted BIMI.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security.
Not explicitly mentioned in services.
Blocklists and reputation
Monitoring IP and domain reputation against blocklists (blacklists).
IP blocklist check included.
AI copilot
AI-powered assistance for DMARC analysis and recommendations.
Not a primary feature focus.
Behavior-based anomaly detection (AI-alerts).
DNS monitoring
Continuous monitoring of DNS records related to email.
Monitors SPF, DKIM, DMARC record changes.
Self hostable
Option to host the software on your own infrastructure.
Free trial/free tier
Availability of a free version or trial period.
Typically offers a free plan.
Only paid plans mentioned.
Drawbacks and what to watch out for
Fraudmarc, while effective for core DMARC needs, might lack some of the advanced features and white-glove service found in more comprehensive or enterprise-focused solutions. Its pricing model for higher volumes is not transparent, which could be a drawback for scaling businesses. DMARC Expert, on the other hand, is heavily geared towards a consulting and managed service approach, potentially making it less appealing for organizations seeking a purely self-service platform or those with tighter budgets, particularly SMBs.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
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Pricing
Fraudmarc's pricing is opaque and requires direct contact, while DMARC Expert provides tiered annual subscriptions with a clear focus on managed services and expert consultation.
Small
Up to 10k emails / month
Contact for pricing
DMARC Premium: €1,260/year
Medium
Up to 100k emails / month
Contact for pricing
DMARC Premium: €1,260/year
Large
Up to 1 million emails / month
Contact for pricing
DMARC Enterprise: From €5,500/year
Enterprise
Over 1 million emails / month
Contact for pricing
DMARC Enterprise: From €5,500/year
Suped hard sell incoming!
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