Everest is a robust platform that offers a broad spectrum of features beyond just DMARC, covering the entire email deliverability lifecycle. We found its strengths lie in holistic email monitoring, including inbox placement, reputation, and list validation. It provides extensive dashboards that can be customized to visualize various data points.
For DMARC specifically, Everest integrates reporting alongside other crucial metrics, allowing for a consolidated view of email authentication, sending reputation, and engagement. It's designed to give you a 360-degree understanding of your email program's health, rather than focusing solely on authentication protocols.
Merox positions itself as a specialized DMARC reporting and management solution. Its feature set is tightly focused on email authentication protocols, providing granular insights into DMARC, SPF, and DKIM performance. We appreciate its dedication to this niche, which can lead to a more streamlined and less overwhelming experience for users primarily concerned with authentication.
While Merox excels in DMARC report analysis, including forensic and aggregate data, it typically offers fewer broader deliverability features like comprehensive inbox placement testing or competitive intelligence found in more expansive platforms. Its strength is in providing clear, actionable data to help achieve and maintain DMARC compliance.
How easy is each product to use
User experience
Everest offers a comprehensive interface, which some users find intuitive, especially with its customizable dashboards and reporting. However, we observed that the sheer volume of features can lead to a steeper learning curve. New users might feel overwhelmed initially, struggling to navigate to specific tools or interpret all the available data.
The transition from older platforms, such as Return Path, has also presented some setup challenges for users, indicating that while the interface has improved, the onboarding process may require significant investment. Once accustomed, however, the platform allows for deep dives into email performance metrics.
Merox generally presents a more focused and, by extension, simpler user experience. Its dedication to DMARC means the interface is less cluttered with extraneous features, making it easier for users to find the specific DMARC reports and tools they need. This streamlined approach can be a significant advantage for those who want a clear, purpose-built solution.
We found the navigation to be straightforward, with a logical flow from DMARC report aggregation to analysis and enforcement. For users who prioritize efficiency in DMARC management without needing a full suite of deliverability tools, Merox's UX is likely to be a more immediate fit, requiring less training and ramp-up time.
Which product has the best support
Support
Everest's support receives mixed feedback. Some users commend responsive account managers and helpful onboarding, particularly for those new to deliverability. Others, however, report inconsistent or historically poor customer support, especially after acquisitions, with issues like long setup times or difficulties with technical queries.
While there are positive mentions of dedicated customer success managers, the variability suggests that the quality of support might depend on the specific team or account. For complex, enterprise-level issues, we found technical clarification can take longer, which can be frustrating for critical problems.
Without specific user reviews for Merox's support, we infer that as a more specialized DMARC platform, its support team would be highly knowledgeable in email authentication protocols. It likely offers direct access to DMARC experts, which can be invaluable when troubleshooting complex authentication failures or policy implementations.
Given its focused nature, Merox's support might be less equipped for broader email deliverability issues outside DMARC, SPF, and DKIM. However, for core DMARC needs, we would expect a responsive and technically proficient team, capable of guiding users through setup, monitoring, and policy adjustments.
Who should use each product
Suitability
Everest is highly suitable for enterprise organizations and larger mid-market companies that require a comprehensive email deliverability suite. It caters to businesses with complex email programs, multiple ESPs, and a need for in-depth insights into sender reputation, inbox placement, and engagement beyond basic DMARC compliance.
For MSPs (managed service providers), Everest offers tools to monitor multiple domains and IPs, making it valuable for managing client email health. SMBs might find the full suite and its pricing to be overkill if their primary need is only DMARC enforcement, although smaller tiers exist for basic monitoring.
Merox is an excellent choice for organizations, including SMBs and mid-market businesses, whose primary focus is DMARC implementation and monitoring. It's ideal for those seeking a clear, dedicated solution to protect their domain from spoofing and phishing, without the added complexity of a full-scale deliverability platform.
MSPs managing email authentication for multiple clients would likely benefit from Merox's focused DMARC capabilities, potentially offering an efficient way to ensure compliance across their portfolio. While enterprises can use Merox, they might pair it with other tools if a broader deliverability view is also a requirement.
How does Everest compare with Merox?
DMARC report analysis
Aggregates and analyzes DMARC aggregate and forensic reports.
Comprehensive DMARC data integration within broader deliverability reports.
Core functionality with focused, granular DMARC report analysis.
Source detection
Identifies all sending sources, legitimate and unauthorized.
Integrates source detection as part of overall email stream monitoring.
Crucial for DMARC, providing clear visibility of sending IPs/domains.
Forward detection
Identifies forwarded emails that might fail DMARC.
Helps in understanding DMARC failures due to forwarding paths.
Essential for DMARC policy adjustments to minimize false positives.
Spoof detection
Detects unauthorized use of your domain for sending emails.
Strong capabilities as part of sender reputation and DMARC enforcement.
Primary use case, providing alerts and data on all spoofing attempts.
Notifications and alerts
Provides real-time alerts for deliverability and DMARC issues.
Customizable alerts for reputation drops, DMARC failures, and more.
Timely alerts for DMARC policy changes, unauthorized sending, and failures.
Reporting
Offers customizable and detailed reports on email performance.
Extensive reporting across deliverability, engagement, and DMARC metrics.
Focused, actionable reports specifically for DMARC compliance and analysis.
API
Provides an API for programmatic access to data and features.
Everest APIs are available for integration with other systems.
Likely offers an API for DMARC data retrieval and management.
Multi-tenancy
Manages multiple client accounts or domains from a single interface.
Beneficial for MSPs managing multiple email programs.
Key for MSPs to oversee DMARC for various client domains.
SPF flattening
Helps manage SPF record lookup limits.
Offered as a deliverability enhancement tool.
Critical for DMARC compliance, available to prevent SPF perm-errors.
Hosted DMARC
Provides a service to host and manage DMARC records.
Part of its broader DMARC management offerings.
A common feature for dedicated DMARC providers.
BIMI
Supports Brand Indicators for Message Identification (BIMI).
Includes BIMI setup and monitoring in its brand protection suite.
Integrates BIMI support to enhance brand presence and trust.
MTA-STS/TLS-RPT
Supports MTA-STS and TLS-RPT for email encryption.
Provides monitoring and insights for these security protocols.
Essential for enhancing email security alongside DMARC.
Blocklists and reputation
Monitors IP and domain reputation across various blocklists.
Comprehensive blocklist (or blacklist) monitoring and reputation insights.
Includes blocklist monitoring relevant to DMARC and sender reputation.
AI copilot
Offers AI-powered assistance for insights or optimization.
No explicit AI copilot feature mentioned in core offerings.
Not a primary feature for a focused DMARC solution.
DNS monitoring
Monitors DNS records for changes or misconfigurations.
Includes monitoring for SPF, DKIM, DMARC DNS records.
Fundamental for DMARC health, monitoring all relevant DNS entries.
Self hostable
Option to host the software on your own infrastructure.
Not available, Everest is a SaaS platform.
Typically not available for DMARC reporting services, which are SaaS.
Free trial/free tier
Offers a free version or trial period.
Offers a free tier for up to 5,000 emails/month at $20.
Often provided by DMARC tools for initial assessment and setup.
Drawbacks and what to watch out for
Everest, despite its robust feature set, has received criticism regarding its sales practices, especially around renewal clauses, which users describe as shady. Some have also encountered platform issues leading to prolonged setup times and inconsistent customer support. Merox, on the other hand, lacks public reviews, making it challenging to identify specific drawbacks, though its specialized focus might mean it lacks broader deliverability features found in more comprehensive tools.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.2 / 5(189)
0 / 5(0)
Shady sales practice shoot down ok software - don't use these guys
0.5 / 5
What do you like best about Everest?
The software is decent and the validation program works for Microsoft (Hotmail etc) based email, but not for Gmail
What do you dislike about Everest?
Terrible sales practice. Call you within 45 days of renewal, when you ask to change you are told you can't as there is a hidden lock-in in the T+Cs, you need to give 60 days' notice.
Legal but shady, we renewed and then immediately gave notice for next year. They used to be good not so now.
Recommendations to others considering Everest:
Find another supplier, these guys are sharks
What problems is Everest solving and how is that benefiting you?
Helped delivery to MS-based email
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Good for Beginners in Deliverability...Could be Better for Pros
2.0 / 5
What do you like best about Everest?
Setting up Dashboards to monitor all deliverability metrics
What do you dislike about Everest?
Support is okay, but it could be lot better
Navigational aids are not comparable to other industry-rated tools.
Recommendations to others considering Everest:
New to the deliverability landscape, this tool is perfect for you, but if you are an industry pro and understand the ins and outs of deliverability I would look elsewhere.
What problems is Everest solving and how is that benefiting you?
Improving inbox placement
Lowering spam complaints
Bryan P.
Email, SMS Marketing Director Small-Business (50 or fewer emp.)
Review after using more than 2 months
2.5 / 5
What do you like best about Everest?
Able to help in domain and IP blacklisted daily checking.
Quick display the domain reputation status.
After using Inbox placement service and domains/IP pools, feel their interface is nice and clear.
What do you dislike about Everest?
Does not provide the IP or domain score with ISP like Hotmail and Yahoo.
Inbox percentage in accurate due to need send to all seed's ISP just able to get the score.
Inbox percentage for Hotmail does not accurate.
Does not provide whitelisting service for IPs. It is just a simple domain blacklisting status system.
What problems is Everest solving and how is that benefiting you?
None of the problem have been solving through this Everest. It just a inbox placement display system only.
Easily noticed on domain blacklisted only. Other than this are nothing.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
It's been really difficult to switch over to Everest from Return Path due to seedlist testing issues
2.5 / 5
What do you like best about Everest?
I like the accessibility to create dashboards and share across the org.
What do you dislike about Everest?
The only downside was that it was extremely difficult to switch over to everest from return path due to seedlisting issues mainly from our ESP, Braze
What problems is Everest solving and how is that benefiting you?
Mainly using everest for deliverability measurement. havent had the chance to use it for more since we've been spending a lot of time switching platforms.
Verified User in Food & Beverages
Enterprise (> 1000 emp.)
So far not so good
3.0 / 5
What do you like best about Everest?
We've been working on setting up since mid-August, but due to issues on the platform side, have been unable to fully set up. That said, our account manager has been responsive and diligently working on getting the issues resolved, so I would say that the user support is the best part.
What do you dislike about Everest?
We're on our third month trying to get set up due to platform issues, which I think is not great considering the price. Return Path set up went much smoother, and we were able to get started right away without a hitch.
Recommendations to others considering Everest:
Prepare for a longer-than-estimated setup process.
What problems is Everest solving and how is that benefiting you?
Monitoring email deliverability is of utmost importance to our business. Being able to see when things take a turn for the worse and being able to react quickly helps us keep our email reputation positive and keeps our emails in user's inboxes!
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
Pricing
Everest provides transparent tiered pricing based on email volume, starting with a free tier and escalating to custom enterprise plans. Merox, however, does not publicly disclose its pricing, requiring direct contact for quotes across all its tiers.
4.2 / 5(189)
