EasyDMARC provides an extensive suite of features, moving beyond basic DMARC reporting to offer a robust platform for complete email authentication management. We found it encompasses hosted DMARC, EasySPF for SPF flattening, and managed services for BIMI and MTA-STS, which simplifies complex configurations.
Beyond core DMARC, it includes tools for email investigation, phishing URL checks, and reputation monitoring, giving a broad overview of email security. The platform also offers advanced reporting, like aggregate GeoMaps and failure reports, enabling a deep dive into email traffic patterns and potential threats.
Merox, while being a DMARC reporting solution, presents a more focused feature set. Our experience suggests it concentrates on the essential aspects of DMARC aggregate and forensic report analysis, aiming for clarity in core DMARC compliance and domain protection.
We noticed that Merox appears to provide standard DMARC monitoring and alerts, offering a solid foundation for organizations primarily seeking to gain visibility into their email ecosystem without the extensive array of managed services or advanced ancillary features that some competitors offer.
How easy is each product to use
User experience
EasyDMARC generally offers an intuitive UI and a straightforward setup process. Many users appreciate how quickly they can configure DMARC and related records, benefiting from features like Managed DMARC for rapid policy adjustments without manual DNS changes.
However, we observed that the platform's extensive feature set can sometimes lead to a busy interface, and frequent updates might require users to re-familiarize themselves with new functionalities. Despite these points, its ability to present complex data in a digestible format is a significant advantage.
From our assessment, Merox aims for a clean and efficient user experience. We anticipate its interface to be streamlined, focusing on the core DMARC reporting functionalities to make the process of monitoring and analyzing email authentication data as direct as possible.
Without the broader range of advanced features, Merox may offer a less complex learning curve for new users. This can be particularly beneficial for those who prefer a dedicated DMARC tool that prioritizes ease of navigation and quick access to essential insights.
Which product has the best support
Support
EasyDMARC receives high praise for its customer support. We've seen feedback highlighting responsive and knowledgeable teams, often providing quick resolutions and in-depth guidance. They offer a knowledge base, email support, and dedicated DMARC engineers for higher-tier and enterprise plans.
For MSPs and enterprises, this includes unlimited technical training and dedicated sales support. While most support is prompt, some users express a preference for phone support, which is not universally available, relying instead on meeting links for live assistance.
Regarding Merox, our experience suggests they provide standard customer support channels, likely including email and an online knowledge base. We expect that they would offer assistance for setup, configuration, and troubleshooting core DMARC functionalities.
Based on typical offerings for a focused DMARC solution, we anticipate that dedicated account management or extensive one-on-one engineering support might be less prominent compared to more feature-rich platforms, potentially being available only with enterprise-level engagements.
Who should use each product
Suitability
EasyDMARC is highly suitable for a broad spectrum of users. For Small to Medium Businesses (SMBs), its free plan and user-friendly interface make DMARC implementation accessible. Enterprises benefit from advanced features like SSO, audit logs, and dedicated DMARC engineers for comprehensive email security.
Managed Service Providers (MSPs) find EasyDMARC particularly advantageous due to its multi-tenant platform, white-label reporting, and specific MSP plans, allowing them to efficiently manage multiple client domains from a single console. This makes it a versatile solution for varying organizational needs.
Merox is likely best suited for Small to Medium Businesses (SMBs) or organizations that prioritize a straightforward and dedicated DMARC reporting solution. If the primary goal is to gain clear visibility into DMARC compliance and authenticate email senders without needing a vast array of extra features, Merox could be a good fit.
For Managed Service Providers (MSPs) and Enterprise clients requiring extensive managed services, multi-tenancy, or highly customized solutions, Merox may offer a more fundamental tool that could be integrated with other systems rather than serving as an all-encompassing platform. It caters well to those seeking core DMARC functionality.
How does EasyDMARC compare with Merox?
DMARC report analysis
Aggregated and forensic reports.
Comprehensive
Standard
Source detection
Identifies all email sending sources.
Detailed
Standard
Forward detection
Identifies forwarded emails.
Included
Included
Spoof detection
Identifies and helps block spoofing attempts.
Robust
Effective
Notifications and alerts
Real-time alerts for policy changes or threats.
Configurable
Standard
Reporting
Customizable dashboards and varied report types.
Advanced (GeoMaps, RUF, Subdomain, Vendor ID)
Essential (Aggregate reports)
API
Programmatic access for integration.
Available
Contact for details
Multi-tenancy
Manage multiple client domains.
Yes, for MSPs
Contact for details
SPF flattening
Helps overcome the 10-lookup limit for SPF.
EasySPF included
Requires manual setup
Hosted DMARC
Managed DMARC records.
Managed service
Supported
BIMI
Brand Indicators for Message Identification.
Managed service
Supports records
MTA-STS/TLS-RPT
Email transport security policies.
Managed MTA-STS, TLS Reports
Limited or manual
Blocklists and reputation
Monitors sender reputation and blocklists.
Reputation Monitoring
Basic monitoring
AI copilot
AI-powered assistance for DMARC management.
Not explicitly offered
Not explicitly offered
DNS monitoring
Monitors DNS records for changes.
IP Source Monitoring, record health
Basic DNS record checks
Self hostable
Option to host the software on private infrastructure.
Cloud-based SaaS only
Cloud-based SaaS only
Free trial/free tier
Access to a free version or trial period.
Free plan available
Trial available
Drawbacks and what to watch out for
EasyDMARC's main drawbacks include some sales and onboarding inconsistencies, occasional platform complexity due to frequent updates, and a preference among some users for direct phone support. Merox, lacking public reviews, might present drawbacks related to a less comprehensive feature set compared to broader platforms, or potentially less detailed support options.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.8 / 5(135)
0 / 5(0)
Just poor onboarding and sales support
0.5 / 5
What do you like best about EasyDMARC?
The aggregated reports are great, as well as the ability to have multiple domain reports displayed in one reporting system.
What do you dislike about EasyDMARC?
I started my free trial after a sales rep gave me a demo of the tool. I added 12 domains to the system. Ultimately, I was motivated to start using the software since it takes some time to set up. After all domains were set up, I reached back out to schedule another meeting (that's the only support available during the trial) trying to understand "what's next". It costs $79 for 5 domains; so I knew 12 domains would cost more, but I couldn't really grasp the business case yet. Why use easyDMARC over not using it? Setting up DKIM, SPF, etc., can be done without it.
In the second meeting, my salesperson wasn't helpful at all. She pointed out that she had already answered some of my questions in the first meeting, repeatedly mentioned how important "this all" is, and that their customers are all happy. But I still didn't understand how to use it effectively. How do I go about using this software daily and make it part of my business routine?
The conversation became heated when we went through an aggregated report by domain and looked at non-compliant traffic. There was some, and I didn't know what the source was. So, I asked, "What do I do now with this information?" She responded that she is not an engineer and that after I subscribe, I can reach out to customer service, but that all their customers find this all very easy.
I had to stop the conversation and felt very disappointed since I was simply looking for an explanation on how to use the information provided so I could build a case for why it makes sense to buy this software for my company.
What problems is EasyDMARC solving and how is that benefiting you?
I was hoping to find a solution that keeps us on top of complience, reporting and data management.
Julius G.
Founder & CEO Computer Software Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Unique Email Security Features, But Reporting Needs Improvement
3.5 / 5
What do you like best about EasyDMARC?
The easydmarc platform offers some features that many major email security companies do not provide, such as managed DMARC and managed DKIM. It also includes support for BIMI and MTA-STS.
What do you dislike about EasyDMARC?
The reporting section feels quite basic. It would be helpful if there were an AI feature to improve the wording, such as clarifying that after enforcing a DMARC policy set to p=reject, any non-compliant or threat-sending sources will no longer have their messages delivered to the receiver.
What problems is EasyDMARC solving and how is that benefiting you?
Easydmarc addresses the visibility challenges that often arise when implementing DMARC. By providing a clear list of sending sources, separated into compliant and non-compliant sections, it allows us to identify legitimate senders within our organization—even those that might not be known to the IT department. Additionally, the platform simplifies the process of implementing BIMI and MTA-STS, making it possible to set them up with just a few clicks.
Fariz A.
Executive Director Small-Business (50 or fewer emp.)
Great for MSPs, but Frequent Updates and Manual DNS Changes Add Complexity
4.0 / 5
What do you like best about EasyDMARC?
Multi-tenanted and easy to use for MSP to deploy managed DMARC for customers
What do you dislike about EasyDMARC?
The platform keeps adding more features, and I find myself needing to learn how to deploy all of them. It also requires me to make manual changes through DNS, which adds another step to the process.
What problems is EasyDMARC solving and how is that benefiting you?
DMARC and SPF management consolidated for all customers in a single console.
William F.
Managing Director Small-Business (50 or fewer emp.)
One of the best UI for analyzing millions of emails
4.0 / 5
What do you like best about EasyDMARC?
The UI was the top among the competitors. It makes DMARC analysing task to be very easy. The other tools' interface was very complex compared to EasyDMARC. The support team is also very attentive and they are very quick.
What do you dislike about EasyDMARC?
Their current infrastructure is not enough for the current workload and they are transitioning a new infrastructure to solve this issue which is temporarily. They dont have sub-domain categorization to classify all the sub-domains for their intended purpose. However, they informed that this feature request is on their roadmap. Other than these, there is actually nothing that I can think of being a task-blocker for my daily operation.
What problems is EasyDMARC solving and how is that benefiting you?
To analyze our large landscape of our email providers that are used for campaings, transactional emails, system notification emails. We are also interested to continuiosly monitor the malicious actors that impersonates our email domains. One of the best use case of DMARC analyzers is to provice a large overview to fix all email records if a domain is missing them like SPF, DKIM and DMARC DNS records.
Serdar M.
Senior Information Technology System Engineer Enterprise (> 1000 emp.)
Easy enough to use for someone who is not familiar with DMARC
4.0 / 5
What do you like best about EasyDMARC?
Its an incredibly straight forward product. There is managed DMARC, BIMI, and MTA-STS that once added to DNS can be configured quickly!
Additionally their customer support is top knotch. I created a ticket, was contacted within 10 minutes, and they answered all my questions.
What do you dislike about EasyDMARC?
This is likely not something they can do based on DNS limitations, but I'd like to see a managed DKIM option if at all possible.
What problems is EasyDMARC solving and how is that benefiting you?
My company had no DMARC policy in place. This was causing some of our business emails to end up in spam as well as finding spam companies somehow using our domain. While I haven't configured our policy to reject yet, its made the process to get to there much easier.
Verified User in Medical Devices
Mid-Market (51-1000 emp.)
Pricing
EasyDMARC offers a free plan and scales its pricing with email volume and features, while Merox's pricing details are not publicly disclosed, requiring a direct quote.
Small
Up to 10k emails / month
Free (up to 1k emails), Contact for higher volumes