Many email marketers and experts have recently observed a decline in Gmail deliverability, with more emails landing in spam folders. This issue is often perplexing because it can occur without a clear, immediate reason, prompting concerns about new or stricter Gmail policies. The consensus points towards a combination of evolving spam filter rigidity and challenges in accurately measuring engagement, especially with features like Apple Mail Privacy Protection (MPP).
Key findings
Complex Factors: Gmail's blocking mechanisms are multifaceted, involving both long-standing rules and newer, more rigid spam filter behaviors. Diagnosing issues requires detailed data review and analysis of bounce messages.
Increased Filtering: There's a noticeable trend of Gmail applying stricter spam filters, leading to more messages being categorized as spam even for senders with previously good reputations. This means ongoing adaptation is necessary.
Inactive Accounts Impact: Google's policy on deleting inactive accounts may indirectly affect deliverability by reducing the quality of mailing lists. Sending to inactive users can signal poor list hygiene, harming sender reputation.
Engagement Misinterpretation: Features like Apple Mail Privacy Protection (MPP) can inflate open rates, giving a misleading impression of inbox placement. Gmail appears to be cracking down on senders who target these inactive openers.
Key considerations
Thorough Diagnostics: To understand why emails are going to spam, senders must review all available data, including bounce messages.
List Hygiene: Regularly cleaning email lists to remove inactive or unengaged subscribers is essential for maintaining a healthy sender reputation and avoiding spam filters. This is discussed more in the Gmail blocking your emails article.
Engagement Focus: Prioritize sending to actively engaged recipients, relying on verifiable metrics beyond just open rates to gauge true interest and inbox placement. More on this topic is available in how to fix your emails going to spam.
Seek Expertise: If internal efforts don't yield results, consider consulting a deliverability expert who can provide tailored guidance and insights.
What email marketers say
Email marketers are on the front lines, experiencing firsthand the shifts in Gmail's filtering. Many report an overall tightening of spam filters, necessitating a constant adaptation of sending practices. A significant point of discussion revolves around the impact of Apple Mail Privacy Protection (MPP), which has skewed open rate metrics and led to some senders mistakenly believing their emails are reaching the inbox, when in fact, they may be targeting unengaged or inactive subscribers.
Key opinions
Gmail's Rigidity: Marketers frequently observe Gmail becoming more rigid with its spam filters, requiring ongoing adjustments to sending strategies.
MPP Impact: Apple Mail Privacy Protection (MPP) is noted for inflating open rates, which can lead to a false sense of security regarding inbox placement and overall engagement. More on open rates and spam is discussed in why email had lower open rates.
Engagement Misconceptions: There's a belief that Gmail is increasingly penalizing senders who focus on openers who are not genuinely engaging with emails, possibly due to MPP's influence.
List Cleaning Effectiveness: Proactively cutting back on sending to inactive or non-clicking openers is seen as a way to mitigate deliverability issues.
Key considerations
Adaptation is Key: Recognize that email deliverability is a continuous game of cat and mouse, requiring constant vigilance and willingness to adjust sending habits.
Redefine Engagement: Do not solely rely on open rates for engagement metrics. Consider other signals like clicks, replies, and forwards to assess true subscriber interest. For more detail, read why emails go to spam.
Proactive List Management: Implement rigorous list cleaning practices, segmenting out or suppressing subscribers who show no verifiable engagement over time. More on this can be found in why your email deliverability rate is wrong.
Monitor Deliverability Tools: Use tools and metrics that provide a clearer picture of inbox placement, rather than just raw open rates.
Marketer view
Email marketer from Email Geeks observes that Gmail has become more rigid with spam filters lately, requiring senders to adapt. They note that the game of cat and mouse with filters always continues, often with collateral damage to legitimate mail.
20 May 2023 - Email Geeks
Marketer view
Email marketer from Email Geeks theorizes that Apple Mail Privacy Protection (MPP) inflates open rates, leading many mailers to falsely believe their emails are reaching the inbox based on these numbers. They believe Gmail might be cracking down on senders who concentrate on these non-engaging 'openers'.
22 May 2023 - Email Geeks
What the experts say
Deliverability experts weigh in on the complexities of Gmail's filtering, emphasizing the necessity of a detailed, data-driven approach to diagnose issues. They highlight that bounce messages are critical sources of information, often containing specific reasons for delivery failures. Experts also caution against relying solely on potentially inflated open rates, especially due to Apple Mail Privacy Protection (MPP), stressing the importance of verifiable engagement metrics and maintaining a clean, active subscriber list.
Key opinions
Diagnostic Detail: Experts stress that diagnosing Gmail deliverability drops requires thorough analysis of all available data, especially bounce messages, which contain crucial diagnostic information. This aligns with advice in why Gmail emails suddenly go to spam.
Consultation Value: If internal troubleshooting isn't sufficient, seeking guidance from a professional deliverability consultant is recommended.
Inactive Account Risk: Google's policy on deleting inactive accounts is identified as a potential future factor for deliverability, emphasizing the need for robust list hygiene.
Verifiable Engagement: Experts advise against solely relying on Google's open pixels for engagement, especially with MPP, preferring more verifiable metrics to gauge true user interaction and inbox signals. The Fix Gmail blocking emails article highlights this.
Key considerations
Holistic Review: Approach deliverability issues with a comprehensive review of all sending practices, content, and list quality, rather than focusing on isolated symptoms.
Continuous Monitoring: Implement continuous monitoring of email performance and bounce logs to detect and respond to issues promptly. Learn how in how to run an email deliverability test.
Define True Engagement: Establish internal metrics for genuine engagement that go beyond simple open rates, ensuring your sending strategy targets truly interested subscribers.
Stay Informed: Keep abreast of ISP policy updates, such as changes to inactive account handling, to proactively adjust email strategies.
Expert view
Deliverability consultant from Email Geeks advises that drops in Gmail deliverability require detailed analysis of bounce messages. They emphasize reading the entire bounce message for URLs and critical information to diagnose the issue effectively.
19 May 2023 - Email Geeks
Expert view
Deliverability consultant from Email Geeks suggests that if senders are struggling to identify the cause of deliverability issues, hiring a deliverability consultant can provide the necessary expertise and guide them through the troubleshooting process.
19 May 2023 - Email Geeks
What the documentation says
Official documentation and industry best practices consistently outline the foundational elements of good email deliverability. Key among these are robust email authentication protocols (SPF, DKIM, DMARC), maintaining a positive sender reputation (both IP and domain), and ensuring high-quality, engaged subscriber lists. These sources emphasize that compliance with ISP guidelines and proactive monitoring are crucial for avoiding spam folders and ensuring messages reach their intended recipients.
Key findings
Authentication Necessity: Proper implementation of email authentication protocols (SPF, DKIM, and DMARC) is a fundamental requirement for optimal Gmail deliverability. A simple guide to authentication covers this.
Reputation Impact: Both IP and domain reputation significantly influence whether an email lands in the inbox or spam. A low reputation increases the likelihood of being blocked or filtered.
Content Quality: Engaging and relevant content helps minimize spam complaints and improves sender reputation, directly impacting deliverability.
List Hygiene: High bounce rates and the presence of inactive accounts on a mailing list are strong negative signals that can significantly degrade sender reputation.
Key considerations
ISP Guidelines: Adhering strictly to Gmail's bulk sender guidelines and best practices is paramount for consistent inbox placement.
Monitoring Tools: Utilize tools like Google Postmaster Tools to proactively monitor sender reputation, spam rates, and other key metrics. Our ultimate guide to Google Postmaster Tools offers more.
Consent-Based Sending: Ensure all recipients have explicitly opted in to receive your emails, as unsolicited mail is a primary cause of spam categorization and blocklisting.
Technical article
Documentation from Mailjet states that understanding email spam filters is crucial for email deliverability. They provide comprehensive guides to help senders become deliverability experts and avoid common pitfalls that lead to spam folder placement.
20 Apr 2025 - Mailjet
Technical article
Documentation from Campaign Monitor defines email deliverability as the measure of success for emails reaching the inbox without bouncing or being marked as spam. It encompasses various factors that influence whether an email arrives at its intended destination.