Directly linking large PDF files in emails presents significant risks to email deliverability and overall user experience. While not attachments, these links can still trigger spam filters, lead to slow loading times, consume excessive recipient data, and provide a poor experience, particularly for mobile users. Email marketing experts widely recommend hosting large PDF files externally on dedicated landing pages, cloud storage, or CDNs. This approach allows for a secure, trackable, and user-friendly experience, ensuring better inbox placement and improved engagement by giving recipients control over when and how they access the content.
10 marketer opinions
Directly incorporating links to large PDF files in emails introduces multiple deliverability and user experience challenges. These links can unexpectedly trigger spam filters, slow down content loading for recipients, particularly on mobile, and reduce overall engagement. Email marketing professionals consistently advise against direct linking, instead advocating for external hosting solutions like dedicated landing pages, cloud storage, or Content Delivery Networks (CDNs). This approach not only improves deliverability and user satisfaction but also provides valuable tracking capabilities and a more professional presentation of content.
Marketer view
Email marketer from Email Geeks explains that linking directly to large PDF files can cause delivery issues, as some enterprise filters may try to download the file and error out. The severity of delivery problems can depend on the recipient demographic. They also state that it is rude and will annoy recipients, leading to negative consequences, especially for mobile users who may not download or read such large content. Steve suggests that doing a landing page is not that much effort and questions the practice of using such a large, graphic-heavy PDF in the first place.
7 Feb 2024 - Email Geeks
Marketer view
Email marketer from Mailchimp Blog explains that directly linking large PDF files in emails carries risks like increasing spam scores, slow loading times, poor mobile experience, lack of tracking, and potential security issues. Best practices include hosting the PDF externally on a website or file-sharing service and linking to it, or directing users to a landing page where they can access the file.
10 Apr 2022 - Mailchimp Blog
2 expert opinions
When considering large PDF files within emails, marketing experts emphasize that the primary risks to deliverability and recipient experience arise from direct attachments. Rather than the act of linking itself, attaching substantial files can lead to rejections by internet service providers and corporate spam filters, along with creating a cumbersome experience for users, particularly on mobile devices due to slow downloads and potential malware risks. The consensus best practice to mitigate these challenges is to host the large PDF on a secure web server and provide a clear, direct link within the email, ensuring a smoother, more secure, and user-friendly interaction that enhances deliverability.
Expert view
Expert from Spam Resource explains that the primary risk with including files, such as large PDFs, in marketing emails comes from using attachments. Attachments risk rejection by ISPs and corporate spam filters, leading to deliverability issues. They also create a poor user experience due to slow downloads, especially for mobile users. The best practice to mitigate these risks is to host the large PDF file on a web server and include a direct link to it within the email, improving deliverability and user experience by allowing recipients to choose when and how to access the file.
25 Jan 2024 - Spam Resource
Expert view
Expert from Word to the Wise advises that the main risks associated with large files like PDFs in emails stem from attaching them, which can increase spam scores, lead to blocking by filters, and expose recipients to potential malware or require specific software. The best practice for distributing large PDF files is to avoid direct attachments. Instead, host the PDF on a web server and provide a clear, direct link to it in the email, which ensures better deliverability and a more secure, convenient experience for recipients.
17 Dec 2023 - Word to the Wise
6 technical articles
Directly incorporating links to large PDF files in emails, while avoiding traditional attachments, still introduces specific challenges for deliverability and recipient experience. Even a direct link can cause emails to be flagged as suspicious by recipient servers, lead to significant data consumption, result in slow loading for users, and potentially pose security vulnerabilities. To mitigate these issues, email marketing experts consistently recommend hosting large PDFs on secure, external platforms like cloud storage or dedicated web servers. Sharing a well-managed link from such a source ensures smoother deliverability, a better user experience, and enhanced control over content access and security.
Technical article
Documentation from Google Workspace Learning Center explains that directly linking extremely large files, while not an attachment, still faces limitations as some recipients' servers might block emails that reference unusually large external resources or that are otherwise flagged. They recommend using Google Drive or other cloud services to host large files and sharing a link, ensuring recipients can access the content without issues.
25 Feb 2023 - Google Workspace Learning Center
Technical article
Documentation from Microsoft Support indicates that while direct links are not attachments, the underlying principle of file size limits from various email clients and servers can still affect the perception and handling of emails. For large files, they recommend using cloud services like OneDrive or SharePoint to host documents and then sharing a link in the email, circumventing traditional attachment size constraints and improving delivery reliability.
5 Nov 2021 - Microsoft Support
Does linking directly to a PDF download cause email deliverability issues?
Does linking directly to PDFs from emails negatively affect deliverability?
Is linking to PDFs bad for email deliverability?
What are the best practices for linking to PDFs in email marketing?
What are the risks and best practices for using mailto links in marketing emails?
What is the impact on email deliverability of providing direct PDF download links in emails?