Support
VerifyDMARC offers multiple avenues for support, including email and an extensive knowledge base. During our evaluation, we found their response times to be reasonable, and the support team demonstrated a solid understanding of DMARC and related issues. The available documentation is comprehensive, often addressing common queries without needing direct contact.
For users encountering more complex DMARC challenges or needing guidance on advanced features, VerifyDMARC's support resources are generally helpful. We appreciate the proactive communication during setup and ongoing monitoring, which helps ensure a smoother experience.
Centera DMARC Compliance provides support primarily through email, with a focus on guiding users through their core DMARC implementation. While details on specific support channels were less prominent, our interactions suggest a responsive team capable of assisting with the platform's features.
Given its simpler feature set, the need for extensive support might be less frequent. However, for those requiring assistance, Centera DMARC Compliance's team is equipped to handle DMARC-specific inquiries, ensuring users can leverage the platform effectively for their email authentication needs.