URIports offers a deep dive into DMARC, SPF, and DKIM, providing detailed reports that are analyzed, combined, and prioritized for instant insight. Its strength lies in comprehensive data enrichment, including geocoding, hostname lookup, and abuse contact information, which helps us understand the context of our email streams.
Beyond DMARC, URIports extends its monitoring capabilities to include Content Security Policy (CSP), Network Error Logging (NEL), SMTP TLS-RPT, and MTA-STS, making it a robust platform for broader internet security policies. We appreciate its advanced explanation tools for DMARC, which simplify complex configurations and enforcement policies.
MXtoolbox, particularly its Delivery Center, focuses on overall email deliverability. While it provides DMARC deployment assistance and analytics, its core strength is in diagnostic tools for email infrastructure, including MX record lookups, DNS checks, and a prominent blacklist (or blocklist) monitoring service. We find it essential for quickly identifying and troubleshooting email flow issues.
The platform also offers verified source management, SPF and DKIM configuration monitoring, and domain impersonation protection. Its array of free tools for quick checks of DNS, SPF, DKIM, and DMARC records are widely used, but the paid tiers provide more in-depth analysis and continuous monitoring crucial for proactive deliverability management.
How easy is each product to use
User experience
URIports presents a slick and intuitive interface that simplifies DMARC reporting. We found the dashboard to be well-organized, making it easy to navigate through various report types and filter data. The visualization of DMARC aggregate and forensic reports is clear, helping us quickly identify trends and potential issues without getting overwhelmed by raw data.
Its predefined and custom views enhance productivity, allowing us to focus on critical insights. The configuration process for DMARC records is guided, and the tools for SPF, DKIM, and MTA-STS validation are straightforward, providing a user-friendly experience even for those new to advanced email security protocols.
MXtoolbox's user interface is functional and straightforward, particularly for its free tools. However, when transitioning to the paid Delivery Center, we've noted that navigating to specific reports or deeper analytics can sometimes involve clicking through multiple links. While effective, it could benefit from a more streamlined, unified dashboard experience for its paid features.
Despite this, the tools themselves are easy to use for their intended purpose, providing quick and actionable results for DNS lookups, blacklist (or blocklist) checks, and basic DMARC diagnostics. The main challenge often comes from integrating these disparate tools into a holistic view of email deliverability, which requires some manual effort on our part.
Which product has the best support
Support
URIports generally offers basic product support across all tiers, with more in-depth premium support reserved for its highest tier, Himalaya. We've found the basic support to be responsive for general inquiries and technical assistance related to the platform's features and DMARC implementation.
The platform also provides helpful documentation and a DMARC explanation tool that can often answer questions without needing to reach out to support. For organizations requiring extensive guidance and personalized assistance, upgrading to a higher tier ensures access to that dedicated support.
MXtoolbox's support experience, particularly regarding its paid plans, has received mixed feedback. While many users find the free tools and their associated knowledge base helpful, we've encountered instances where issues such as cancellations or refund requests have been met with friction, as noted in several user reviews.
Support interactions often require phone calls rather than email for certain administrative tasks, which can be inconvenient. While the technical support for diagnosing email issues is generally effective, the customer service aspect for billing or account management might require persistence.
Who should use each product
Suitability
URIports is an excellent choice for organizations of all sizes that prioritize comprehensive DMARC compliance and email security. For SMBs, its clear interface and guided tools make DMARC implementation manageable. Enterprises will benefit from its detailed reporting, multi-domain support, and advanced security policies like MTA-STS.
MSPs will find URIports suitable due to its 'Team Access' feature, which facilitates managing multiple client domains from a single account. Its focus on a wide array of security policies beyond DMARC also makes it ideal for security-conscious businesses seeking a holistic view of their online presence.
MXtoolbox is highly suitable for SMBs and IT professionals who need quick diagnostics and proactive monitoring of their email infrastructure, especially for blacklist (or blocklist) status. Its free tools are invaluable for ad-hoc checks, while the paid Delivery Center tiers offer more robust monitoring for critical email deliverability. Many of its G2 reviews mention its suitability for small to mid-market businesses.
For MSPs, MXtoolbox provides essential tools for managing client email health and avoiding deliverability issues, although its explicit multi-tenancy features are less prominent than URIports. While enterprises can utilize its diagnostic power, its DMARC features are more focused on deployment assistance than the deep, multi-policy analysis offered by URIports.
How does URIports compare with MXtoolbox?
DMARC report analysis
Analyzes DMARC aggregate and forensic reports.
Source detection
Identifies email sending sources.
Forward detection
Detects email forwarding chains.
Spoof detection
Identifies email impersonation attempts.
Notifications and alerts
Provides alerts for DMARC failures or deliverability issues.
Reporting
Generates various email performance and security reports.
API
Offers an API for integration with other systems.
Not explicitly mentioned in pricing details.
Multi-tenancy
Allows managing multiple clients or sub-organizations.
Available with Team Access feature.
Not explicitly detailed in pricing information.
SPF flattening
Rewrites SPF records to avoid lookup limits.
Offers SPF optimization, but not explicit flattening.
Included in Delivery Center Plus tier.
Hosted DMARC
Hosts DMARC records on behalf of the user.
Provides tools for DMARC management, not hosting.
Provides tools for DMARC deployment, not hosting.
BIMI
Support for Brand Indicators for Message Identification.
Not mentioned in feature list.
Not mentioned in feature list.
MTA-STS/TLS-RPT
Monitors and assists with MTA-STS and TLS-RPT.
Includes Hosted MTA-STS and SMTP TLS-RPT.
Not explicitly mentioned in features.
Blocklists and reputation
Monitors IP and domain reputation against blacklists (or blocklists).
Offers data enrichment, but not explicit blocklist monitoring.
Includes weekly and adaptive blacklist monitoring.
AI copilot
Utilizes AI for guided insights or automation.
Not mentioned in features.
Not mentioned in features.
DNS monitoring
Monitors DNS records for changes or issues.
Includes DNS Monitor feature.
Self hostable
Ability to host the software on your own infrastructure.
No indication of self-hosting.
No indication of self-hosting.
Free trial/free tier
Offers a free trial period or a perpetually free plan.
One-month free trial available.
Offers a free tier with basic monitoring.
Drawbacks and what to watch out for
URIports, while highly comprehensive, currently has no public reviews available to highlight common drawbacks, which can make a decision difficult for new users seeking external validation. MXtoolbox, despite its useful free tools, faces criticism regarding its customer service and billing practices, particularly concerning cancellations and its "risk-free" trial.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.1 / 5(29)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Business Practices are scammy
0.0 / 5
What do you like best about MXToolbox?
It helped us solve the small issue we had with our emails going to customers spam folder.
What do you dislike about MXToolbox?
I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card.
Recommendations to others considering MXToolbox:
I don't recommend them because of their shady business practices.
What problems is MXToolbox solving and how is that benefiting you?
fixing a problem with emails going to spam
Sam B.
IT Director Mid-Market (51-1000 emp.)
Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial
0.0 / 5
What do you like best about MXToolbox?
I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans.
What do you dislike about MXToolbox?
Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99.
On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund.
On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197
In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial.
Recommendations to others considering MXToolbox:
Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99.
What problems is MXToolbox solving and how is that benefiting you?
Their free tools will help you diagnose MX configuration issues.
jon b.
Jon Small-Business (50 or fewer emp.)
Beware their "30 day free trial" of the Delivery Center!
0.5 / 5
What do you like best about MXToolbox?
The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below.
What do you dislike about MXToolbox?
Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud.
What problems is MXToolbox solving and how is that benefiting you?
Simple things like reverse DNS lookup helped us to check our email setup.
Alexander S.
Small-Business (50 or fewer emp.)
Makes email management easy
3.5 / 5
What do you like best about MXToolbox?
-Affordable pricing
-Setting up is very easy
-Useful dashboards
-Makes email reputation checks easier
What do you dislike about MXToolbox?
-This tool covers everything required for email management, there is nothing to dislike about.
What problems is MXToolbox solving and how is that benefiting you?
I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.
Nitin R.
Software dev Small-Business (50 or fewer emp.)
MXToolBox is great for blacklist testing
3.5 / 5
What do you like best about MXToolbox?
MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks.
What do you dislike about MXToolbox?
For a free tool, I'd say MXToolBox is pretty top-notch.
What problems is MXToolbox solving and how is that benefiting you?
I used MXToolBox for DNS look-ups and blacklist checks.
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Pricing
URIports generally offers more granular tiers based on report volume and domains, starting with an accessible price point, while MXtoolbox provides a free tier but then jumps to higher-priced bundles with broader features.
0 / 5(0)
