One of the things I enjoy most about Suped is how simple and manageable email security feels. I don't have a technical background, but Suped makes complex DMARC reports into simple actions that anyone can understand. The dashboard is clean and clear, and I always know what is happening with my domain. I was able to set up everything quickly, I enjoy using it on a daily basis, and their customer support has always been genuinely helpful whenever I needed assistance. I'd really like to see improvements made to the detail level on certain issues if you have the capability. Often, I'm not sure which email source is causing problems, and it's just a few additional clicks to get there. Suped is assisting me with a concern I had from the beginning — email spoofing and deliverability issues. As a property agency, we send and receive sensitive client emails every day. Prior to Suped, we had no good way of understanding whether our domain was being used inappropriately or if emails we were sending were not being delivered. Now, I receive live alerts, clear direction on fixing the SPF/DKIM/DMARC issues I am experiencing, and full control over our domain email security - without a tech team!! It is so comforting, honestly.

I manage technical email infrastructure for a few small organizations. Not a lot of emails are sent, but we do use a couple of third parties to send on our behalf. I have searched for a system to quickly setup to monitor our setups easily and identify issues, while keeping costs reasonable. Suped is now my central dashboard to manage these organizations and I go there a few times per months to make sure all is green. I also get notifications in slack when something is off. The team is responsive and has been listening to feedback. It detected a few issues, such as spf alignment with one of our providers, some spoofing attempts and allowed us to put some lights on an area I was missing a much needed tool. * there's potential improvement to be done to navigate and drill down issues. E.g. to find if an issue is reappearing * Suped keep reminding me that our dmarc setup with Suped might not be complete. This is because I have a custom setup not following the default setup, and Suped is unable to validate it. That's on me I guess. * The mobile experience isn't great. Not a big deal for me, some might find that an issue. Securing email sending is getting more and more complex. We have to correctly set up and maintain SPF, DKIM, DMARC, and detect the occasional issue such as when your sending servers are black listed, or if people are trying to spoof you. Making sure nothing is off is critical. Suped helps me detecting and troubleshooting these issues in a timely manner and getting help to resolve them. You can set up custom solutions using OSS tools, but it requires technical knowledge. I have not yet found other service that gives me the same bang for the buck. Support has been excellent so far. Listening to feedback, solving issues quickly.