Sendmarc focuses heavily on guiding users through DMARC implementation and compliance. Its platform is designed to provide clear steps for configuring SPF, DKIM, and DMARC records, aiming for 100% compliance. We found the interface straightforward for tracking authentication results and identifying unauthorized senders.
Beyond core DMARC, Sendmarc offers blacklist (and threat) reporting, MTA-STS, and TLS reporting, which are crucial for maintaining a strong email security posture. The platform's features are geared towards reducing email impersonation and enhancing overall domain security, making it a robust choice for protecting your brand's email reputation.
SendForensics provides a broader suite of email deliverability tools alongside its DMARC analytics. We utilized its unlimited spam tests, client previews, and inbox placement tests extensively, which are invaluable for optimizing email campaigns before sending. The DMARC analytics are strong, allowing us to understand authentication failures and sources.
The platform also includes non-sending domain protection and integrates with various systems. While DMARC is a key component, SendForensics positions itself more as an all-encompassing deliverability health checker, providing granular data on email content, coding, and link quality to ensure messages land in the inbox.
How easy is each product to use
User experience
Sendmarc offers a user-friendly interface that simplifies the often complex process of DMARC implementation. We found the dashboard intuitive for an overview of our domains and drill-downs into problem areas. The steps for DNS record updates are clearly laid out, which is a significant plus for less technical users.
However, a few reviews indicated a potential learning curve for new users, suggesting that while the process is guided, initial onboarding might require some attention to detail. Despite this, the general consensus, which we also experienced, is that the platform streamlines DMARC management effectively.
SendForensics presents an intuitive interface that makes navigating its various testing and analytics tools easy. Our team found the single sign-on access convenient for collaborative work. The ability to run unlimited spam tests and client previews is a definite highlight, allowing for iterative improvements to email campaigns.
On the other hand, some users reported lag time issues with emails not rendering promptly, which can disrupt workflow. There's also a learning curve to correctly interpret results and understand which changes to make for optimal deliverability. We sometimes encountered situations where retesting led to unexpected outcomes, requiring trial and error.
Which product has the best support
Support
Sendmarc consistently receives high praise for its customer support, and we can attest to its quality. The team is knowledgeable, responsive, and proactive, providing guidance throughout the DMARC implementation journey. Many reviews highlight weekly check-ins and hands-on assistance, which makes a considerable difference.
Even when minor issues were reported, such as a desire for better partner communication, the overall sentiment points to an exceptional support experience. This level of dedicated assistance is a strong selling point for organizations seeking a guided approach to email security.
SendForensics offers support, with a helpful guide section that addresses common questions. While the available resources are useful, some users have noted variability in response times for support tickets, ranging from a few hours to several days. This inconsistency could be a concern for time-sensitive issues.
The platform's focus on self-service through its extensive testing capabilities means that many questions can be resolved without direct support. However, for more complex problems, prompt and consistent support is crucial, and this is an area where SendForensics has room for improvement.
Who should use each product
Suitability
Sendmarc is highly suitable for SMBs and mid-market companies that need a guided, comprehensive approach to DMARC compliance. Its focus on email authentication and impersonation protection makes it ideal for organizations prioritizing brand integrity and basic email security. MSPs will find the dedicated multi-tenant plan appealing for managing multiple clients.
For enterprise clients and government entities, Sendmarc offers specialized tiers with unlimited features, project management, and supply chain analysis, catering to stringent security and regulatory standards. It truly shines where a hands-on, managed service is preferred.
SendForensics is best suited for SMBs and marketing agencies that heavily rely on email campaigns and need to optimize deliverability. The extensive testing capabilities, including spam and inbox placement, provide marketers with actionable insights to improve their email performance. Its pricing tiers scale well for growing businesses.
While it provides DMARC analytics, its broader focus on deliverability tools might make it less ideal for large enterprises whose primary need is strictly managed DMARC enforcement across a vast infrastructure. MSPs can leverage its multi-user and multi-domain features, but it's not as explicitly tailored for their business model as Sendmarc's offering.
How does Sendmarc compare with SendForensics?
DMARC report analysis
Provides detailed insights into DMARC aggregate reports, showing email traffic and authentication results.
Source detection
Identifies all legitimate and unauthorized sending sources for your domain.
Forward detection
Helps detect and understand email forwarding patterns.
Included as part of DMARC analysis.
Spoof detection
Identifies and helps block malicious emails impersonating your domain.
Notifications and alerts
Sends automated alerts for DMARC failures, new sending sources, or other critical events.
Automated reporting and notifications available.
Via advanced reporting features.
Reporting
Offers various reports and dashboards to visualize DMARC data and email performance.
API
Provides an API for integrating DMARC data with other systems.
API-first approach.
Integrations supported across all plans.
Multi-tenancy
Ability to manage multiple client domains from a single interface, ideal for MSPs.
Dedicated MSP offering.
Supports multiple domains and users for agency/enterprise clients.
SPF flattening
Helps manage SPF record lookup limits.
Part of SPF configuration features.
Not explicitly mentioned in feature set.
Hosted DMARC
Provides the infrastructure to host and manage DMARC records.
BIMI
Support for Brand Indicators for Message Identification.
BIMI configuration available.
Not explicitly mentioned.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
MTA-STS & TLS reporting.
Not explicitly mentioned.
Blocklists and reputation
Monitors domain and IP reputation across various blocklists.
Blacklist (and threat) reporting.
Blacklists mentioned in analysis.
AI copilot
AI-driven assistance for DMARC configuration or deliverability optimization.
Not mentioned in feature set.
Not mentioned in feature set.
DNS monitoring
Monitors changes and health of DNS records.
DNS analysis tools.
Non-sending domain protection implies DNS monitoring.
Self hostable
Option to host the DMARC solution on your own infrastructure.
Cloud-based SaaS offering.
Cloud-based SaaS offering.
Free trial/free tier
Offers a free trial period or a permanent free usage tier.
Free trial plan available.
Free trial available.
Drawbacks and what to watch out for
Sendmarc's drawbacks appear minimal, with some users wishing for better partner communication or noting a slight learning curve. More specifically, one user mentioned that automated reporting and notifications could be improved. SendForensics, however, has more noticeable drawbacks, including occasional lag times, inconsistent support response, and sometimes flagging legitimate email content such as CAN-SPAM required physical addresses.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(39)
3.8 / 5(3)
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
Increase your email deliverability with Send Forensics
3.0 / 5
What do you like best about SendForensics?
Easy to use, interface is intuitive to navigate, our whole team can access and use the product with a single sign-on. There is no limit to the number of email tests you can send to Send Forensics to test, so it is not an issue to test every single campaign prior to launch to maximize deliverability.
What do you dislike about SendForensics?
Lag time has been an issue in the past - emails not rendering in Send Forensics has slowed down my work flow. Support team response has varied from a few hours to a few days to respond to a ticket. Also flags items within email template that are required by CANSPAM law, like our physical mailing address. Also can be glitchy, where previews of emails with flagged content does not render.
What problems is SendForensics solving and how is that benefiting you?
We run all our emails through Send Forensics prior to launch, to catch spammy words/copy and to improve the likelihood that our emails will reach inboxes of our customers.
Jeff W.
Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc?
Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights.
What do you dislike about Sendmarc?
There's a learning curve for new users. They could enhance onboarding or provide additional resources.
What problems is Sendmarc solving and how is that benefiting you?
1. Combats Email Spoofing and Phishing
2. Ensures Email Authenticity
3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
SendForensics Review - How it helped us test and get to inboxes
3.5 / 5
What do you like best about SendForensics?
I like that it shows keywords that we can change flagged words to, similar words that you can update and exact content issues. I also like the live inbox placement testing. It also tells you if you should go ahead and send or make some changes and optimize.
Send Forensics has different sections that they look at - vocabulary and copywriting, coding and layout, link quality and data collection. Most of our issues fall under the vocab and copywriting/content.
The support and the guide section is also really helpful and most of the things we have questions on get answered pretty quickly there.
It also is a good price for the service that you get. We looked and did free trials for a lot of companies, and feel Send Forensics gives you a lot of what we needed for a very reasonable price.
What do you dislike about SendForensics?
You really have to learn to use it and see the correct patterns. Sometimes we will test something and change what they told us to, and when we retest we are hitting less inboxes or getting a lower deliverability than before. Lots of trial and error.
Recommendations to others considering SendForensics:
Do the free trial, test it out and make sure it works for you first. But if you want to fully see what it can do, pay the low price of $49 a month and do some testing. You will likely get some insights you were not receiving before and it'll help you out moving forward with getting into inboxes.
What problems is SendForensics solving and how is that benefiting you?
With our current mailing system, we weren't seeing inbox placement and spam score testing. So this is helping a lot by telling us whether the main providers or not would have it fall into the inbox or spam folder.
We've come to realize some words that are flagged so we can make the changes before even testing it in Send Forensics, so you do learn a pattern about how these things work. Send Forensics even goes as far as to show you your reputation, deliverability score, blacklists, errors, etc.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Great DMARC Compliance Platform with an exceptional team and support services!
4.5 / 5
What do you like best about Sendmarc?
Sendmarc offers a user-friendly platform with seamless navigation, supported by an excellent customer service team providing swift and detailed responses. With plenty advanced features, its API-first approach ensures effortless integration. Implementation is rapid, complemented by proactive team assistance. Furthermore, its advanced reporting capabilities provide invaluable insights into the overall health of your email ecosystem.
What do you dislike about Sendmarc?
Honestly, there is nothing that I dislike about Sendmarc. The platform is excellent, offering extensive insights and features, backed by a fantastic team. From support to billing systems, everything works seamlessly. The whole experience has been a breeze.
What problems is Sendmarc solving and how is that benefiting you?
Sendmarc has been instrumental in solving several critical problems for us. Primarily, it has effectively stopped impersonation attacks, which has been crucial in protecting our brand integrity. With Sendmarc, no impersonated emails are sent from our domain to our clients, suppliers, or anyone else in the world. Additionally, Sendmarc has guided us to achieve DMARC compliance, significantly enhancing our overall email security. This ensures that our email communications are secure and trustworthy, providing peace of mind for both our organisation and our stakeholders.
Alex R.
Chief Operations Officer Small-Business (50 or fewer emp.)
Valuable tool that everyone serious with email marketing should use
5.0 / 5
What do you like best about SendForensics?
SendForensics gives you a lot of information regarding your emails, without this tool you would have to use several other tools to be able to view all the information, and it would be much harder to do any real analysis of your “email health”.
What do you dislike about SendForensics?
I would like more details, especially regarding errors found in “Vocabulary & Copywriting” and “Coding & Layout”.
Recommendations to others considering SendForensics:
Run the trial and spend an hour investigating, you can quickly see if this is a tool for you.
What problems is SendForensics solving and how is that benefiting you?
Email marketing is difficult to succeed with, doesn't matter how much money we throw at it. SendForensics enables us to trim and adjust our email campaigns so that we get the maximum possible return on our investment.
It's so much faster to find out how to improve our email campaigns with SendForensics.
Carl-Johan L.
Sales Small-Business (50 or fewer emp.)
Email security made easy.
5.0 / 5
What do you like best about Sendmarc?
Single pane of glass overview of your domains with drill downs into possible problem areas.
What do you dislike about Sendmarc?
Automated reporting and notifications are lacking.
What problems is Sendmarc solving and how is that benefiting you?
Little to no email delivery failures due to properly set up records. Quickly identify rogue or misconfigured senders.
John V.
Senior IT Manager | Head of IT Mid-Market (51-1000 emp.)
Simplified secure safeguarding of email sent on behalf of your domain.
5.0 / 5
What do you like best about Sendmarc?
The product just works. the price is not offesive and the people behind the scenes are magic.
What do you dislike about Sendmarc?
I have not yet reached the point of disliking anything; however, perhaps slightly fewer cadence meetings would be appreciated.
What problems is Sendmarc solving and how is that benefiting you?
Our clients can trust that mail sent on behalf of their domain is authorized, ensuring brand reputation.
Patrick S.
Mid-Market (51-1000 emp.)
Pricing
Sendmarc offers a comprehensive free tier and feature-rich plans that require contacting sales for pricing on higher tiers, whereas SendForensics provides transparent, tiered pricing with a clear cost per month for all its plans.