Sendmarc offers a robust feature set that goes beyond basic DMARC reporting. We find comprehensive tools for DMARC, SPF, DKIM, and BIMI configuration, along with detailed failure reports, blacklist (and threat) reporting, and MTA-STS and TLS reporting. This extensive array of features is designed to provide a holistic view of email authentication and security.
For larger organizations and Managed Service Providers, Sendmarc includes advanced capabilities such as user access and audit logs, Single Sign-On (SSO), and fully managed service offerings. The platform is built to handle complex email ecosystems, offering unlimited domains and data history in its higher tiers, which is crucial for full compliance and governance.
Send-Shield provides a clear and focused set of features aimed at core DMARC implementation and monitoring. We see essential checks for DMARC, SPF, and DKIM, alongside DMARC monitoring and automatic subdomain detection. Its primary strength lies in offering foundational email authentication without unnecessary complexities, making it accessible for direct DMARC management.
While it includes basic, analytical, and enterprise reports, and proactive threat monitoring in its higher tiers, Send-Shield focuses on delivering reliable DMARC compliance. It is a straightforward tool for organizations looking to establish and maintain their DMARC policy without delving into every advanced email security protocol.
How easy is each product to use
User experience
Our experience with Sendmarc indicates a generally positive user experience, with many users highlighting its intuitive reporting and ease of implementation. The platform is designed to simplify the often-complex process of DMARC setup, guiding users with straightforward steps for DNS record updates and data review.
However, some users have noted a learning curve for new users, suggesting that while powerful, it might require some initial investment in understanding its full capabilities. Despite this, the overall feedback points to a user-friendly interface that provides valuable, actionable insights into email delivery.
Send-Shield offers a user experience centered on simplicity and directness, particularly for those primarily focused on DMARC monitoring. Its interface is designed for clear presentation of key authentication statuses and reports, making it easy to check DMARC, SPF, and DKIM statuses without extensive navigation.
While it effectively covers core DMARC needs, the user experience may be less rich for those seeking advanced integrations or highly customizable dashboards. It prioritizes functionality over an abundance of complex visualisations, which can be a strength for users who prefer a no-frills approach to email security.
Which product has the best support
Support
Sendmarc is highly praised for its exceptional customer support. Users frequently commend the team for being professional, knowledgeable, and always available to assist. We observed a strong emphasis on guided implementation, including weekly check-ins and proactive assistance, which makes a significant difference during complex DMARC deployments.
Higher-tier plans include engineer training and certification, alongside managed service offerings, further solidifying their commitment to client success. The support model is geared towards ensuring clients not only implement DMARC correctly but also fully understand and leverage the platform's capabilities.
Send-Shield offers a tiered support structure that scales with its plans. The Starter plan includes basic email support, while Core and Plus plans upgrade to email and meeting support. For enterprise clients, Premium 24/7 support is provided, along with a dedicated account manager, indicating a commitment to higher-touch service for larger accounts.
This approach ensures that smaller businesses can get essential help, while larger organizations receive more comprehensive and dedicated assistance. The availability of a dedicated account manager in advanced plans suggests a proactive engagement model for key clients.
Who should use each product
Suitability
Sendmarc is particularly well-suited for Managed Service Providers (MSPs) and enterprises. Its dedicated MSP plan features a multi-tenant, co-branded platform, mass customer and domain imports, and sales enablement, making it ideal for managing DMARC across a broad client base. For enterprises and government entities, the highest tiers offer governance and compliance solutions for stringent security standards.
It is also a strong choice for growing organizations (Mid-Market) that require a comprehensive feature set including BIMI, MTA-STS, and extensive data retention. SMBs with complex needs or those looking for a fully managed DMARC service would also benefit, especially given the high level of support.
Send-Shield is an excellent option for small businesses (SMBs) and mid-sized businesses seeking straightforward DMARC implementation without overwhelming features. The Starter and Core plans are tailored for organizations with lower email volumes and fewer active domains, providing essential DMARC monitoring and reporting capabilities.
Its Plus and Enterprise plans cater to larger companies with high email traffic, offering increased message caps and active domains. While it doesn't explicitly target MSPs with multi-tenancy features like Sendmarc, it serves individual companies effectively, providing a scalable solution as their email traffic and domain needs grow.
How does Sendmarc compare with Send-Shield?
DMARC report analysis
Provides detailed insights from DMARC aggregate reports.
Source detection
Ability to identify and classify legitimate and illegitimate email sending sources.
Forward detection
Identifies when emails are forwarded and how it impacts DMARC.
Spoof detection
Detects and helps prevent email spoofing attempts.
Notifications and alerts
Automated system to notify of DMARC-related issues or suspicious activity.
Automated notifications are noted as lacking by some users.
Includes proactive threat monitoring.
Reporting
Comprehensive dashboards and customizable reports on email authentication.
API
Provides an Application Programming Interface for integration with other systems.
Emphasizes an API-first approach for integrations.
Multi-tenancy
Allows a single instance of the software to serve multiple distinct customers.
Dedicated MSP plans with multi-tenant platform.
SPF flattening
A feature to reduce the number of DNS lookups required for SPF records.
Hosted DMARC
Manages DMARC records and policies on behalf of the user.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
Explicitly offers BIMI configuration.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security (MTA-STS) and TLS Reporting (TLS-RPT).
Includes MTA-STS & TLS reporting.
Blocklists and reputation
Monitoring of domain or IP blocklist status and email reputation.
Offers blacklist (and threat) reporting.
Offers proactive threat monitoring, but not explicit blocklist reporting.
AI copilot
Utilizes artificial intelligence to assist with DMARC management.
DNS monitoring
Tools to monitor DNS records related to email authentication.
Includes email and DNS analysis tools.
Performs DMARC, SPF, DKIM checks requiring DNS monitoring.
Self hostable
Option to host the DMARC solution on private infrastructure.
Free trial/free tier
Offers a free version of the product or a trial period.
Provides a Free Trial plan.
Offers a Starter plan and free trials for all tiers.
Drawbacks and what to watch out for
When evaluating Sendmarc, we noted a few areas for consideration, such as a potential learning curve for new users and some feedback regarding lacking automated reporting and notifications. For partners, there were suggestions for improved communication. For Send-Shield, the primary considerations stem from its more focused feature set, which, while beneficial for simplicity, means it lacks advanced capabilities like BIMI, MTA-STS reporting, and dedicated multi-tenancy that larger organizations or MSPs might require. Its explicit blacklist monitoring also seems less detailed than Sendmarc's.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(39)
0 / 5(0)
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
rebyC spreading the love about Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Sendmarc helps organizations protect their email domains from phishing and spoofing attacks.
What do you dislike about Sendmarc?
If your company are considering using Sendmarc or are experiencing challenges with the platform, it's advisable to check the latest reviews, forums, or customer feedback for up-to-date information on potential dislikes or issues.
What problems is Sendmarc solving and how is that benefiting you?
The benefits of using Sendmarc include a reduction in successful phishing attacks, enhanced brand trust, improved email deliverability, and better overall email security. By preventing unauthorized use of domains and increasing the visibility into email authentication, organizations can mitigate the risks associated with email-based threats.
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc?
Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights.
What do you dislike about Sendmarc?
There's a learning curve for new users. They could enhance onboarding or provide additional resources.
What problems is Sendmarc solving and how is that benefiting you?
1. Combats Email Spoofing and Phishing
2. Ensures Email Authenticity
3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
Agile, dynamic and great feature set from Sendmarc
4.5 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
Great team pushing a useful product
4.5 / 5
What do you like best about Sendmarc?
The team are passionate about what they do and always willing to help.
The flexible offering for clients based on their needs/ organisation size.
What do you dislike about Sendmarc?
Nothing I can think of at this stage....
What problems is Sendmarc solving and how is that benefiting you?
Domain security for our clients
Faye S.
Head of Customer Sucess Small-Business (50 or fewer emp.)
Pricing
Sendmarc's pricing is tiered, offering a free trial and then scaling plans with more features and managed services, whereas Send-Shield provides explicit monthly GBP pricing across its tiers, starting from a paid Starter plan.
4.9 / 5(39)
