Sendmarc focuses almost exclusively on DMARC, SPF, and DKIM, offering a deep dive into email authentication and threat detection. We found their platform to be comprehensive, providing detailed aggregate and forensic reports that allow for granular analysis of email traffic.
Beyond basic reporting, Sendmarc includes advanced features like blacklist and threat reporting, MTA-STS and TLS reporting, and even BIMI configuration. This makes it a very strong contender for organizations needing a dedicated, in-depth email security solution.
ReachMail is primarily an email marketing platform, with DMARC management and reporting offered as an integrated feature within their marketing plans. While it provides essential DMARC capabilities, we observed that the DMARC reporting aspect is a basic summary, accompanied by original documents for review.
It covers DKIM and SPF signature domains, and DMARC record management for custom domains, but lacks the specialized, in-depth features seen in dedicated DMARC solutions. It feels more like a compliance add-on to their core marketing service rather than a standalone, robust DMARC tool.
How easy is each product to use
User experience
From our experience, Sendmarc offers a user-friendly interface that simplifies the often-complex world of DMARC. The dashboard provides a clear overview of domain security, with intuitive drill-downs into specific issues. Setup is straightforward, and the platform guides users through DNS record updates effectively.
While there can be a learning curve for new users, the logical flow and clear presentation of data make it accessible. It's designed to make DMARC implementation and ongoing monitoring less of a headache, allowing users to quickly identify and address potential threats.
ReachMail's user experience is geared towards email marketing, so its DMARC features are embedded within that ecosystem. For users already familiar with email marketing platforms, navigating the DMARC settings might feel natural, but it's not a standalone DMARC dashboard.
The DMARC reports themselves are a basic summary, which can be less overwhelming for those who only need a quick overview. However, for deeper analysis, one might find themselves sifting through original documents, which can be less efficient than a specialized DMARC reporting tool.
Which product has the best support
Support
Sendmarc consistently receives high praise for its support. We've found their team to be highly knowledgeable, responsive, and genuinely committed to customer success. They offer proactive assistance, weekly check-ins, and clear guidance throughout the DMARC implementation process.
Their support extends to engineer training and certification in higher tiers, indicating a deep level of engagement. Even for complex DMARC issues, their team simplifies explanations and ensures users understand the 'why' behind the actions taken. This level of support is invaluable for navigating email security.
ReachMail offers email, chat, and phone support across its paid plans. Their experienced deliverability team assists users in understanding DMARC reports. For basic DMARC inquiries within their email marketing context, this level of support is generally adequate.
However, given that DMARC is an integrated feature rather than their primary focus, we anticipate that their support might be more geared towards overall email marketing deliverability than highly specialized DMARC troubleshooting. For very complex DMARC scenarios, a dedicated DMARC service might offer more in-depth expertise.
Who should use each product
Suitability
Sendmarc is ideal for organizations that prioritize robust email security and require comprehensive DMARC management. It's an excellent choice for MSPs (Managed Service Providers) due to its multi-tenant platform and dedicated MSP features, allowing them to manage multiple clients efficiently.
For enterprise and mid-market organizations, Sendmarc offers the scalability, advanced features, and dedicated support needed for complex email ecosystems and stringent compliance requirements. SMBs (Small to Medium Businesses) that are serious about email protection will also find value in its ease of implementation and proactive security.
ReachMail is best suited for SMBs and smaller organizations whose primary need is email marketing, and they want basic DMARC protection integrated into that service. It's less ideal for large enterprises or MSPs looking for a dedicated, in-depth DMARC solution, as its DMARC capabilities are not its core offering.
If you're already using ReachMail for marketing and want some level of DMARC coverage without adopting another tool, it can be a convenient option. However, for organizations with complex DMARC needs, multiple domains, or a focus on advanced threat intelligence, a more specialized platform would be more appropriate.
How does Sendmarc compare with ReachMail?
DMARC report analysis
Both offer DMARC report analysis, with Sendmarc providing more granular insights.
Comprehensive aggregate and forensic reporting
Basic summary with original documents
Source detection
Ability to identify the origin of email sending sources for authentication.
Forward detection
Identifies when legitimate emails are forwarded, impacting DMARC alignment.
Spoof detection
Detects unauthorized use of your domain to send fraudulent emails.
Notifications and alerts
Automated system for notifying users of DMARC policy changes or issues.
Some users report lacking automated notifications
Not explicitly detailed for DMARC
Reporting
Overall reporting capabilities for email authentication and deliverability.
Intuitive, advanced, and detailed reports
Basic DMARC summary within marketing reports
API
Availability of an API for programmatic access to DMARC data and features.
API-first approach
API mentioned for email relay, not DMARC
Multi-tenancy
Ability to manage multiple client domains or organizations from a single interface.
Dedicated MSP platform
Supports multiple users, but not multi-client architecture
SPF flattening
Manages and optimizes SPF records to avoid exceeding the 10-lookup limit.
Part of comprehensive SPF configuration
Not explicitly offered as a feature
Hosted DMARC
Provides a managed service for DMARC record hosting and management.
BIMI
Support for Brand Indicators for Message Identification (BIMI) implementation.
BIMI configuration tools
Not mentioned as a DMARC feature
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
MTA-STS & TLS reporting included
Not mentioned as a DMARC feature
Blocklists and reputation
Monitoring of blocklists (blacklists) and domain reputation.
Blacklist and threat reporting
Focus on deliverability, not explicit blocklist monitoring
AI copilot
AI-powered assistance for DMARC analysis and policy recommendations.
AI mentioned for marketing, not DMARC
DNS monitoring
Ongoing monitoring of DNS records related to email authentication.
DNS analysis tools
Implied by DMARC setup, not dedicated monitoring
Self hostable
Option to host the DMARC reporting solution on your own servers.
SaaS only
SaaS only
Free trial/free tier
Availability of a free version or trial period to test the service.
Free trial for 1 domain, 5k emails
Free plan, but DMARC not included
Drawbacks and what to watch out for
Sendmarc's primary drawback appears to be a reported lack of automated notifications and alerts, which could impact proactive issue resolution. For ReachMail, the main limitation is that DMARC is an add-on within a marketing platform, meaning it doesn't offer the specialized depth or dedicated focus of a true DMARC solution. Its free plan also omits DMARC functionality entirely.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(39)
0 / 5(0)
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
rebyC spreading the love about Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Sendmarc helps organizations protect their email domains from phishing and spoofing attacks.
What do you dislike about Sendmarc?
If your company are considering using Sendmarc or are experiencing challenges with the platform, it's advisable to check the latest reviews, forums, or customer feedback for up-to-date information on potential dislikes or issues.
What problems is Sendmarc solving and how is that benefiting you?
The benefits of using Sendmarc include a reduction in successful phishing attacks, enhanced brand trust, improved email deliverability, and better overall email security. By preventing unauthorized use of domains and increasing the visibility into email authentication, organizations can mitigate the risks associated with email-based threats.
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc?
Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights.
What do you dislike about Sendmarc?
There's a learning curve for new users. They could enhance onboarding or provide additional resources.
What problems is Sendmarc solving and how is that benefiting you?
1. Combats Email Spoofing and Phishing
2. Ensures Email Authenticity
3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
Great team pushing a useful product
4.5 / 5
What do you like best about Sendmarc?
The team are passionate about what they do and always willing to help.
The flexible offering for clients based on their needs/ organisation size.
What do you dislike about Sendmarc?
Nothing I can think of at this stage....
What problems is Sendmarc solving and how is that benefiting you?
Domain security for our clients
Faye S.
Head of Customer Sucess Small-Business (50 or fewer emp.)
Great DMARC Compliance Platform with an exceptional team and support services!
4.5 / 5
What do you like best about Sendmarc?
Sendmarc offers a user-friendly platform with seamless navigation, supported by an excellent customer service team providing swift and detailed responses. With plenty advanced features, its API-first approach ensures effortless integration. Implementation is rapid, complemented by proactive team assistance. Furthermore, its advanced reporting capabilities provide invaluable insights into the overall health of your email ecosystem.
What do you dislike about Sendmarc?
Honestly, there is nothing that I dislike about Sendmarc. The platform is excellent, offering extensive insights and features, backed by a fantastic team. From support to billing systems, everything works seamlessly. The whole experience has been a breeze.
What problems is Sendmarc solving and how is that benefiting you?
Sendmarc has been instrumental in solving several critical problems for us. Primarily, it has effectively stopped impersonation attacks, which has been crucial in protecting our brand integrity. With Sendmarc, no impersonated emails are sent from our domain to our clients, suppliers, or anyone else in the world. Additionally, Sendmarc has guided us to achieve DMARC compliance, significantly enhancing our overall email security. This ensures that our email communications are secure and trustworthy, providing peace of mind for both our organisation and our stakeholders.
Alex R.
Chief Operations Officer Small-Business (50 or fewer emp.)
Pricing
Sendmarc offers a tiered pricing structure with a generous free trial and scales based on email records and domains, while ReachMail integrates DMARC into its marketing plans, with pricing scaling by contacts and DMARC not included in its free tier.
Small
Up to 10k emails / month
Free trial (up to 5k emails, 1 domain)
Basic plan from $8 (for 500 contacts, 1 DMARC domain)
Medium
Up to 100k emails / month
Advanced plan (starts at 100k emails)
Contact for pricing (scales with contacts)
Large
Up to 1 million emails / month
Contact for pricing (Premium plan)
Contact for pricing (Pro/Custom plans)
Enterprise
Over 1 million emails / month
Contact for pricing (Enterprise & government plan)
4.9 / 5(39)
