Sendmarc provides a robust DMARC reporting and enforcement platform, offering detailed aggregate (RUA) and forensic (RUF) reports. The platform excels in visualizing email authentication data, making it straightforward to identify legitimate sending sources and misconfigured ones. Its core strength lies in simplifying the complex DMARC journey.
Beyond DMARC, Sendmarc includes features like SPF, DKIM, and BIMI configuration tools, as well as blacklist (and threat) reporting. It also offers MTA-STS and TLS reporting, which are crucial for advanced email security. We found its focus on guiding users to compliance very beneficial, especially for those new to DMARC.
Netcraft Fraud Detection offers a broader suite of services that extend beyond pure DMARC reporting, aiming for comprehensive brand protection. While it certainly handles DMARC, its primary focus is on detecting and mitigating various forms of online fraud, including phishing, brand impersonation, and other cybercrime. The DMARC component is integrated into this larger ecosystem.
The platform leverages extensive threat intelligence to identify fraudulent activities targeting an organization's brand and customers. Its capabilities include takedown services for malicious sites and proactive monitoring across the internet. We perceive it as a more expansive security solution where DMARC is one piece of a much larger puzzle, geared towards organizations with significant fraud concerns.
How easy is each product to use
User experience
Sendmarc’s platform is designed with a strong emphasis on user-friendliness, particularly for those who might be navigating DMARC for the first time. We found the interface intuitive, with clear dashboards that provide actionable insights into email authentication data. The implementation process is guided, which helps demystify the initial setup.
The drill-down capabilities into specific sending sources are effective, allowing for quick identification of issues. While any DMARC tool requires some understanding of email protocols, Sendmarc makes the learning curve as gentle as possible. Its simplified approach helps users get to enforcement faster.
Netcraft Fraud Detection, given its broader scope, presents a more comprehensive, and arguably more complex, user experience. The platform integrates various fraud detection tools, which can take some time to fully grasp. It is built for security professionals who need to monitor a wide array of threats, not just DMARC.
While it provides robust data and incident management, the interface might feel less 'plug-and-play' for someone solely focused on DMARC. The value here comes from the depth of its fraud intelligence, which is typically consumed by security operations teams. We would say it’s geared towards users who are comfortable with a more extensive security platform.
Which product has the best support
Support
Sendmarc consistently receives high praise for its support team. Our experience and review of user feedback indicate that they offer a hands-on, guided approach, particularly during the critical implementation phase. They provide weekly check-ins and useful guidance, ensuring questions are answered promptly and thoroughly. This proactive engagement is a significant advantage.
Their support is available through email and a knowledge base, with higher tiers offering managed services and engineer training. For organizations seeking a partner to help them achieve DMARC compliance, Sendmarc's support model is a standout feature. We appreciate their dedication to customer success.
Netcraft Fraud Detection, being a broader security solution, likely offers support aligned with enterprise security services. While specific details on their DMARC support structure are less public, typically, such platforms provide dedicated account management and technical support teams. We would expect comprehensive assistance for critical fraud incidents and platform usage.
Given its focus on sophisticated fraud detection and takedown services, their support model is probably geared towards incident response and strategic security advice. For DMARC-specific queries, this might mean interacting with a support team that handles a wider range of security issues, rather than specializing solely in DMARC nuances.
Who should use each product
Suitability
Sendmarc is highly suitable for SMBs and mid-market companies that need a clear, guided path to DMARC compliance. Its tiered pricing and comprehensive support make it accessible for organizations with varying levels of DMARC expertise. For MSPs, Sendmarc offers a multi-tenant platform, making it an excellent choice for managing DMARC for multiple clients.
Enterprise clients can also benefit from Sendmarc's unlimited plans and managed services, especially if their primary goal is DMARC enforcement and optimizing email deliverability and security. Its focus on simplicity and dedicated DMARC expertise makes it a strong contender for any organization prioritizing email authentication.
Netcraft Fraud Detection is best suited for larger enterprises and organizations with significant brand value that are frequently targeted by phishing, impersonation, and other online fraud. Its extensive capabilities go beyond DMARC, providing a holistic approach to cybercrime detection and takedown. It’s ideal for security teams seeking a broad security solution.
For MSPs, Netcraft could be valuable if they specialize in offering comprehensive brand protection services to their clients. However, for MSPs primarily focused on DMARC management, Netcraft might be overkill. SMBs might find its feature set more extensive than their immediate needs, and potentially more complex to manage, unless they have very specific, advanced fraud concerns.
How does Sendmarc compare with Netcraft Fraud Detection?
DMARC report analysis
Analysis of aggregate and forensic DMARC reports.
Source detection
Identification of all email sending sources.
Forward detection
Ability to identify email forwarding issues.
Spoof detection
Detection of email spoofing and impersonation.
Notifications and alerts
Automated alerts for DMARC failures or new threats.
Customizable alerts for various events.
Email alerts for detected fraud.
Reporting
Comprehensive dashboards and data exports.
Detailed DMARC and security reports.
Comprehensive fraud intelligence reports.
API
Application programming interface for integration.
API-first approach for seamless integration.
Likely available for enterprise integrations.
Multi-tenancy
Ability to manage multiple client accounts.
Designed for MSPs with multi-tenant platform.
Suitable for large organizations managing multiple brands.
SPF flattening
Helps manage SPF lookup limits.
Assists with SPF record optimization.
Generally handled by comprehensive DMARC solutions.
Hosted DMARC
Cloud-based DMARC management.
BIMI
Brand Indicators for Message Identification support.
Tools for BIMI configuration.
Often included in broader email security.
MTA-STS/TLS-RPT
Support for secure transport protocols.
MTA-STS and TLS reporting available.
Common in advanced security platforms.
Blocklists and reputation
Monitoring of IP and domain reputation against blocklists.
Includes blacklist and threat reporting.
Part of fraud detection and brand protection.
AI copilot
AI-powered assistant for insights and actions.
No explicit AI copilot functionality.
No explicit AI copilot functionality.
DNS monitoring
Monitoring of DNS records for changes or issues.
DNS analysis tools provided.
Part of comprehensive online fraud detection.
Self hostable
Option to host the software on-premises.
Cloud-based SaaS solution.
Cloud-based SaaS solution.
Free trial/free tier
Availability of a free trial or permanently free tier.
Offers a free trial for basic reporting.
Pricing details require direct contact.
Drawbacks and what to watch out for
Sendmarc's primary drawbacks revolve around its reporting automation and the initial learning curve for new users, as DMARC can be inherently complex. Netcraft Fraud Detection's main challenge is its broad scope, which might be an overkill for organizations solely focused on DMARC, potentially leading to a more intricate user experience than strictly necessary for email authentication.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(39)
0 / 5(0)
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
rebyC spreading the love about Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Sendmarc helps organizations protect their email domains from phishing and spoofing attacks.
What do you dislike about Sendmarc?
If your company are considering using Sendmarc or are experiencing challenges with the platform, it's advisable to check the latest reviews, forums, or customer feedback for up-to-date information on potential dislikes or issues.
What problems is Sendmarc solving and how is that benefiting you?
The benefits of using Sendmarc include a reduction in successful phishing attacks, enhanced brand trust, improved email deliverability, and better overall email security. By preventing unauthorized use of domains and increasing the visibility into email authentication, organizations can mitigate the risks associated with email-based threats.
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc?
Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights.
What do you dislike about Sendmarc?
There's a learning curve for new users. They could enhance onboarding or provide additional resources.
What problems is Sendmarc solving and how is that benefiting you?
1. Combats Email Spoofing and Phishing
2. Ensures Email Authenticity
3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
Great team pushing a useful product
4.5 / 5
What do you like best about Sendmarc?
The team are passionate about what they do and always willing to help.
The flexible offering for clients based on their needs/ organisation size.
What do you dislike about Sendmarc?
Nothing I can think of at this stage....
What problems is Sendmarc solving and how is that benefiting you?
Domain security for our clients
Faye S.
Head of Customer Sucess Small-Business (50 or fewer emp.)
Great DMARC Compliance Platform with an exceptional team and support services!
4.5 / 5
What do you like best about Sendmarc?
Sendmarc offers a user-friendly platform with seamless navigation, supported by an excellent customer service team providing swift and detailed responses. With plenty advanced features, its API-first approach ensures effortless integration. Implementation is rapid, complemented by proactive team assistance. Furthermore, its advanced reporting capabilities provide invaluable insights into the overall health of your email ecosystem.
What do you dislike about Sendmarc?
Honestly, there is nothing that I dislike about Sendmarc. The platform is excellent, offering extensive insights and features, backed by a fantastic team. From support to billing systems, everything works seamlessly. The whole experience has been a breeze.
What problems is Sendmarc solving and how is that benefiting you?
Sendmarc has been instrumental in solving several critical problems for us. Primarily, it has effectively stopped impersonation attacks, which has been crucial in protecting our brand integrity. With Sendmarc, no impersonated emails are sent from our domain to our clients, suppliers, or anyone else in the world. Additionally, Sendmarc has guided us to achieve DMARC compliance, significantly enhancing our overall email security. This ensures that our email communications are secure and trustworthy, providing peace of mind for both our organisation and our stakeholders.
Alex R.
Chief Operations Officer Small-Business (50 or fewer emp.)
Pricing
Sendmarc offers a tiered pricing model with a free trial and various plans for businesses and MSPs, while Netcraft Fraud Detection requires direct contact for all pricing inquiries.
Small
Up to 10k emails / month
Free trial (up to 5k emails/month)
Contact for pricing
Medium
Up to 100k emails / month
Advanced plan (starts at 100k emails/month)
Contact for pricing
Large
Up to 1 million emails / month
Premium plan (unlimited emails/domains)
Contact for pricing
Enterprise
Over 1 million emails / month
Enterprise & Government plan (unlimited)
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Sendmarc or Netcraft Fraud Detection?
4.9 / 5(39)
