Sendmarc offers a robust suite of features designed for end-to-end DMARC management. Their platform provides detailed DMARC aggregate and forensic reports, giving us clear visibility into email traffic and potential threats. We found their tools for configuring SPF, DKIM, and BIMI records to be very helpful, ensuring comprehensive email authentication.
Beyond basic reporting, Sendmarc includes advanced capabilities like blacklist (and threat) reporting, MTA-STS and TLS reporting, and user access logs. For organizations needing managed services, their higher tiers offer full implementation guidance and continuous monitoring, which can be invaluable for maintaining a strong email security posture.
Fraudmarc Community Edition (CE) provides the fundamental DMARC reporting functionality through its open-source platform. As a self-managed solution, it allows us to collect and parse DMARC aggregate reports, offering basic insights into our email authentication status. Its core strength lies in providing direct access to raw DMARC data, which advanced users can then analyze further.
The feature set is primarily focused on the bare essentials of DMARC reporting. While it doesn't offer the extensive managed services or advanced reporting dashboards found in commercial products, its open-source nature means we have full control over the data and the ability to customize or integrate it with other tools, provided we have the technical expertise.
How easy is each product to use
User experience
From our hands-on experience, Sendmarc generally offers a user-friendly interface that simplifies the often-complex world of DMARC. The dashboard provides a clear overview of domain health, and drilling down into specific reports is intuitive. We found the step-by-step guidance for DNS record updates particularly helpful, especially for those less familiar with DMARC implementation.
While some users report a slight learning curve initially, the platform is designed to make DMARC management accessible. The API-first approach also suggests ease of integration, which is a plus for organizations with existing security stacks. Overall, the emphasis is on making advanced email security manageable for a broad user base.
Fraudmarc Community Edition (CE), being a self-managed, open-source tool, presents a different user experience. It's not a plug-and-play solution. We found that deploying and maintaining Fraudmarc CE requires a notable level of technical proficiency in system administration and DMARC principles. Users should be comfortable working with command-line interfaces and managing their own infrastructure.
The 'user interface' for Fraudmarc CE is more about the raw data and logs it generates, which then requires external tools or custom scripting for visualization and deeper analysis. This approach offers ultimate flexibility and control but necessitates significant technical investment from the user's side. It's built for those who prefer a hands-on, DIY approach.
Which product has the best support
Support
Sendmarc stands out with its strong emphasis on customer support. We experienced a highly responsive and knowledgeable team that provided swift and detailed responses to our inquiries. Their commitment extends to offering weekly check-ins during implementation and proactive guidance on interpreting DMARC data.
The higher-tier plans include managed service offerings and engineer training, indicating a comprehensive support ecosystem. This level of personalized assistance is crucial for organizations that prefer a hands-on approach from their vendor, especially when navigating complex DMARC deployments.
Support for Fraudmarc Community Edition (CE) is exclusively community-driven. This means we rely on the community forum for assistance, troubleshooting, and sharing knowledge. While community support can be robust, it lacks the guaranteed response times and personalized attention of a dedicated support team.
For advanced users who are comfortable troubleshooting and finding solutions independently or collaborating with peers, this model can work. However, organizations requiring immediate, expert assistance or those without in-house DMARC specialists may find this support structure challenging for critical issues. There are no direct technical support channels provided by Fraudmarc for CE.
Who should use each product
Suitability
Sendmarc is well-suited for a broad spectrum of organizations, from SMBs to large enterprises and MSPs. Small to mid-sized businesses will appreciate the user-friendly interface and guided implementation, which simplifies DMARC adoption without requiring deep in-house expertise. For enterprise clients, the unlimited domains, users, and data history, combined with managed services, offer a complete governance and compliance solution.
MSPs will find value in Sendmarc's dedicated multi-tenant offering, designed to centrally manage DMARC for numerous clients. The platform's scalability and comprehensive feature set make it a strong contender for any organization prioritizing robust email security, streamlined management, and compliance with sender requirements from major email providers like Google and Yahoo.
Fraudmarc Community Edition (CE) is best for technically proficient individuals and organizations that prefer a self-managed, open-source approach to DMARC. This includes developers, system administrators, or small businesses with strong IT teams who want full control over their DMARC data without incurring costs for reporting services. It is not ideal for those seeking a 'set it and forget it' solution.
It is less suitable for large enterprises or MSPs that require multi-tenancy, extensive reporting, or professional support. While MSPs could technically self-host and manage instances for clients, the lack of built-in multi-tenant features and commercial support would significantly increase their operational burden. SMBs without dedicated technical staff would also likely struggle with the implementation and ongoing maintenance.
How does Sendmarc compare with Fraudmarc Community Edition?
DMARC report analysis
Analysis of DMARC aggregate and forensic reports.
Requires technical skill to interpret raw data.
Source detection
Identifies legitimate and unauthorized email sending sources.
Forward detection
Ability to track and analyze email forwarding.
Not an explicit feature, relies on manual analysis.
Spoof detection
Identifies and helps prevent email spoofing attempts.
Notifications and alerts
Automated alerts for DMARC policy changes or suspicious activity.
Requires custom setup for alerts.
Reporting
Comprehensive dashboards and customizable reports.
Basic reporting, relies on self-management for deeper insights.
API
Programmatic access to DMARC data and platform features.
No formal API for reports, but open source for custom integration.
Multi-tenancy
Ability to manage multiple client domains from a single interface.
Available for MSP plans.
Not designed for multi-tenant management.
SPF flattening
Feature to simplify complex SPF records.
Offered as a separate, paid Fraudmarc product.
Hosted DMARC
DMARC record management hosted by the provider.
Requires self-hosting and manual record management.
BIMI
Support for Brand Indicators for Message Identification.
Not explicitly mentioned or supported.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
Not explicitly mentioned or supported.
Blocklists and reputation
Monitoring of IP blocklists (blacklists) and sender reputation.
Not an explicit feature of the Community Edition.
AI copilot
AI-powered assistance for DMARC configuration and analysis.
DNS monitoring
Monitoring of DNS records related to email authentication.
Implies manual monitoring in CE.
Self hostable
Option to host the DMARC solution on private infrastructure.
Core aspect of Fraudmarc Community Edition.
Free trial/free tier
Availability of a free version or trial period.
Free trial available for 1 domain, 5k emails/month.
Completely free as an open-source product.
Drawbacks and what to watch out for
When considering drawbacks, Sendmarc's main areas for improvement include some communication aspects for partners and a perceived learning curve for new users, as well as a stated lack of automated reporting and notifications in one review. Fraudmarc Community Edition, by its very nature, demands significant technical expertise for deployment and ongoing management. Its reliance on community support and the absence of advanced features or managed services can be a considerable drawback for organizations without the necessary in-house resources, or for those expecting a more guided experience.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
5 / 5(39)
0 / 5(0)
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
rebyC spreading the love about Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Sendmarc helps organizations protect their email domains from phishing and spoofing attacks.
What do you dislike about Sendmarc?
If your company are considering using Sendmarc or are experiencing challenges with the platform, it's advisable to check the latest reviews, forums, or customer feedback for up-to-date information on potential dislikes or issues.
What problems is Sendmarc solving and how is that benefiting you?
The benefits of using Sendmarc include a reduction in successful phishing attacks, enhanced brand trust, improved email deliverability, and better overall email security. By preventing unauthorized use of domains and increasing the visibility into email authentication, organizations can mitigate the risks associated with email-based threats.
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc?
Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights.
What do you dislike about Sendmarc?
There's a learning curve for new users. They could enhance onboarding or provide additional resources.
What problems is Sendmarc solving and how is that benefiting you?
1. Combats Email Spoofing and Phishing
2. Ensures Email Authenticity
3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
Great team pushing a useful product
4.5 / 5
What do you like best about Sendmarc?
The team are passionate about what they do and always willing to help.
The flexible offering for clients based on their needs/ organisation size.
What do you dislike about Sendmarc?
Nothing I can think of at this stage....
What problems is Sendmarc solving and how is that benefiting you?
Domain security for our clients
Faye S.
Head of Customer Sucess Small-Business (50 or fewer emp.)
Great DMARC Compliance Platform with an exceptional team and support services!
4.5 / 5
What do you like best about Sendmarc?
Sendmarc offers a user-friendly platform with seamless navigation, supported by an excellent customer service team providing swift and detailed responses. With plenty advanced features, its API-first approach ensures effortless integration. Implementation is rapid, complemented by proactive team assistance. Furthermore, its advanced reporting capabilities provide invaluable insights into the overall health of your email ecosystem.
What do you dislike about Sendmarc?
Honestly, there is nothing that I dislike about Sendmarc. The platform is excellent, offering extensive insights and features, backed by a fantastic team. From support to billing systems, everything works seamlessly. The whole experience has been a breeze.
What problems is Sendmarc solving and how is that benefiting you?
Sendmarc has been instrumental in solving several critical problems for us. Primarily, it has effectively stopped impersonation attacks, which has been crucial in protecting our brand integrity. With Sendmarc, no impersonated emails are sent from our domain to our clients, suppliers, or anyone else in the world. Additionally, Sendmarc has guided us to achieve DMARC compliance, significantly enhancing our overall email security. This ensures that our email communications are secure and trustworthy, providing peace of mind for both our organisation and our stakeholders.
Alex R.
Chief Operations Officer Small-Business (50 or fewer emp.)
Pricing
Sendmarc offers tiered plans with varying feature sets and usage limits, while Fraudmarc Community Edition is a free, open-source solution requiring self-management.
Small
Up to 10k emails / month
Free trial (up to 5k emails/month)
Free (self-managed)
Medium
Up to 100k emails / month
Contact for Advanced plan
Contact for pricing
Large
Up to 1 million emails / month
Contact for Advanced/Premium plans
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for Enterprise/Premium plans
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Sendmarc or Fraudmarc Community Edition?
5 / 5(39)
