Sendmarc provides a DMARC-focused platform with robust features tailored for email authentication. We found its DMARC report analysis to be highly intuitive, allowing us to quickly identify legitimate and fraudulent email sources. The platform excels in pinpointing spoofing attempts and offers detailed insights into email forwarding paths, which is crucial for maintaining control over our email ecosystem.
Beyond core DMARC, Sendmarc supports SPF flattening and hosted DMARC, simplifying record management. It also integrates advanced features like BIMI (Brand Indicators for Message Identification) and MTA-STS/TLS-RPT, which are essential for enhancing email security and brand trust. Their blacklist (or blocklist) reporting helps us monitor our domain's reputation effectively.
DMARC360, part of the broader CTM360 platform, offers DMARC capabilities within a comprehensive digital risk protection suite. Its strength lies in integrating DMARC reporting with wider external attack surface management, providing a more holistic view of digital threats. We appreciate how it consolidates various security aspects, making it a powerful tool for overall brand protection.
While DMARC360 covers essential DMARC report analysis, source detection, and spoofing alerts, it extends into areas like deep and dark web monitoring for data leakage. The platform's detection capabilities are strong, not just for email, but across a wider spectrum of online assets, which is a significant advantage for organizations concerned with a broad digital footprint.
How easy is each product to use
User experience
Sendmarc offers a remarkably user-friendly interface that simplifies the often-complex world of DMARC. From initial setup to daily monitoring, we found the navigation to be intuitive, with clear visualizations of email traffic and authentication results. The dashboard provides quick insights into DMARC compliance and potential issues, making it easy for both technical and non-technical users to grasp.
Our experience with Sendmarc's implementation process was smooth. The platform guides us through DNS record updates with simple steps, and the data presentation is straightforward. While any DMARC journey has its learning curve, Sendmarc's design minimizes friction, allowing us to focus on remediation rather than deciphering cryptic reports.
DMARC360, as part of the CTM360 suite, presents a comprehensive platform that can initially feel overwhelming due to its breadth of features. While individual modules are functional, navigating between different sections to gather specific DMARC insights sometimes requires more clicks than we'd prefer. The interface is organized, but mastering all its capabilities does demand a steeper learning curve.
The strength of DMARC360's UX comes from its unified approach to external threats. For users already familiar with broader cyber threat platforms, this integration is a benefit, but for those solely focused on DMARC, it might introduce unnecessary complexity. We noted that, once accustomed, its dashboards offer valuable consolidated views, particularly for those managing diverse digital assets.
Which product has the best support
Support
Sendmarc truly shines in its customer support and managed service offerings. We've experienced their team as highly professional, knowledgeable, and proactive. They are readily available for weekly check-ins and provide clear guidance, making the DMARC implementation and enforcement process much less daunting. This hands-on approach is a significant advantage, particularly for organizations new to DMARC.
Their support extends beyond technical assistance, often acting as an extension of our own IT team. This managed service model, where engineers provide training and assistance with complex configurations, sets Sendmarc apart. We found their responsiveness and commitment to ensuring 100% DMARC compliance to be exceptional.
DMARC360, through the CTM360 platform, also offers responsive and helpful support. Reviewers frequently highlight the team's willingness to guide users, especially when navigating the platform's extensive features or interpreting complex findings. We found that while their support is competent, the nature of their broader platform means interactions might focus on general digital risk rather than solely DMARC specifics.
The CTM360 support is praised for swift action on takedowns and managing incidents, indicating a strong operational back-end. For organizations needing assistance with various external threats, this integrated support is beneficial. However, for highly specialized DMARC queries, the more focused approach of a dedicated DMARC provider might be marginally more direct.
Who should use each product
Suitability
Sendmarc is an excellent fit for organizations that prioritize deep DMARC expertise and a high level of managed service. Small to medium businesses (SMBs) will find their user-friendly platform and guided implementation invaluable. Enterprise clients, especially those with complex email environments, benefit from the unlimited domains and emails, coupled with engineer-led training and comprehensive compliance features for major providers like Microsoft, Google, and Yahoo.
For Managed Service Providers (MSPs), Sendmarc offers a tailored multi-tenant platform, enabling central management of multiple clients. This makes it highly suitable for MSPs looking to provide DMARC as a service without needing to build extensive internal expertise. Organizations seeking a dedicated DMARC solution with hands-on support will find Sendmarc to be a strong contender.
DMARC360 is best suited for organizations that require a comprehensive digital risk protection solution beyond just DMARC. This includes large enterprises and government entities that face a wide array of external cyber threats and need a unified platform to manage their attack surface, brand protection, and threat intelligence. Its ability to monitor the deep and dark web for data leaks makes it valuable for institutions with high security and compliance demands.
While DMARC360 offers DMARC capabilities, SMBs might find the full CTM360 suite more extensive than their immediate DMARC-only needs. MSPs could leverage its broad capabilities to offer diverse security services, but the DMARC component is integrated into a larger ecosystem. It is particularly strong for organizations that already manage various external threats and want to consolidate their monitoring and remediation efforts.
How does Sendmarc compare with DMARC360?
DMARC report analysis
Analyzes DMARC aggregate and forensic reports for insights.
Source detection
Identifies all email sending sources, both legitimate and unauthorized.
Broader external asset detection
Forward detection
Detects and attributes forwarded emails.
Spoof detection
Identifies and reports email spoofing attempts.
Notifications and alerts
Provides real-time alerts on DMARC failures and threats.
Configurable automated notifications
Highly actionable alerts across platform
Reporting
Offers comprehensive dashboards and custom reports.
Intuitive and advanced reporting
Dashboards within a broader platform
API
Provides an API for integration with other systems.
API-first approach
Supports various integrations
Multi-tenancy
Ability to manage multiple client accounts or domains from a single interface.
Dedicated MSP platform
Manages multiple client assets
SPF flattening
Manages SPF records to prevent the 10-lookup limit issue.
Hosted DMARC
Manages and hosts DMARC DNS records.
BIMI
Supports Brand Indicators for Message Identification (BIMI).
Included in advanced plans
Not explicitly advertised
MTA-STS/TLS-RPT
Supports Mail Transfer Agent Strict Transport Security and TLS Reporting.
Included in advanced plans
Not explicitly advertised
Blocklists and reputation
Monitors blocklists and email sending reputation.
Blacklist and threat reporting
Broader digital reputation monitoring
AI copilot
Leverages AI for automated insights or assistance.
No explicit AI copilot
No explicit AI copilot
DNS monitoring
Monitors DNS records for changes or misconfigurations.
DNS analysis tools
Monitors digital presence
Self hostable
Can be hosted on your own infrastructure.
Cloud-based SaaS
Cloud-based SaaS
Free trial/free tier
Offers a free version or trial period.
Free trial available
Community Edition (free access)
Drawbacks and what to watch out for
When considering drawbacks, Sendmarc's negative feedback often points to a desire for better communication as a partner for effective customer implementation and a steeper learning curve for new users, potentially needing enhanced onboarding. DMARC360, on the other hand, faces criticism regarding its interface not always being user-friendly, sometimes requiring multiple clicks to access information, and occasional confusion with filtering features. Some users also noted that its detection capabilities could be limited at times, and that takedowns, while effective, could be expanded to cover more platforms.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(39)
4.7 / 5(360)
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc? Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement. What do you dislike about Sendmarc? Better communucation as a partner for effective implementation with customers. What problems is Sendmarc solving and how is that benefiting you? Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
delivers a seamless, proactive brand protection experience
3.5 / 5
What do you like best about CTM360? CTM360 consolidates external attack surface management, brand protection, anti‑phishing, and takedowns into a single, unified platform. It cuts through the noise with pre‑populated threat data specific to our brand—no extra setup required—and consistently delivers highly actionable alerts What do you dislike about CTM360? While takedowns are fast and effective, expanding reach across more platforms and registrars would enhance the impact What problems is CTM360 solving and how is that benefiting you? Data leakage, Breaches, Brand imposters or VIP
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
rebyC spreading the love about Sendmarc
4.0 / 5
What do you like best about Sendmarc? Sendmarc helps organizations protect their email domains from phishing and spoofing attacks. What do you dislike about Sendmarc? If your company are considering using Sendmarc or are experiencing challenges with the platform, it's advisable to check the latest reviews, forums, or customer feedback for up-to-date information on potential dislikes or issues. What problems is Sendmarc solving and how is that benefiting you? The benefits of using Sendmarc include a reduction in successful phishing attacks, enhanced brand trust, improved email deliverability, and better overall email security. By preventing unauthorized use of domains and increasing the visibility into email authentication, organizations can mitigate the risks associated with email-based threats.
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
It's Good
4.0 / 5
What do you like best about CTM360? The detection works. Really good information given on breached credentials and fake apps that a takedown was so easy. What do you dislike about CTM360? The interface is not user friendly. Sometimes it takes more than a couple of clicks to get the information needed. What problems is CTM360 solving and how is that benefiting you? It allows us to view breached credentials and also fake website & apps.
Zulfa J.
CTO Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc? Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights. What do you dislike about Sendmarc? There's a learning curve for new users. They could enhance onboarding or provide additional resources. What problems is Sendmarc solving and how is that benefiting you? 1. Combats Email Spoofing and Phishing 2. Ensures Email Authenticity 3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
CTM360 give whole experience as a user. The detection for cases is okay overall
4.0 / 5
What do you like best about CTM360? The support of the CTM360 team is totally responsive and helpful. The platform also user friendly and easy to use What do you dislike about CTM360? Sometimes we got confuse with the filtering features. However, the support team has guide us accordingly What problems is CTM360 solving and how is that benefiting you? Detection for EASM cases - features of deep scanning brand monitoring. By connecting with the CIRT team globally. CTM360 Sometimes able to take down cases faster than other platform
Verified User in Financial Services
Enterprise (> 1000 emp.)
Great team pushing a useful product
4.5 / 5
What do you like best about Sendmarc? The team are passionate about what they do and always willing to help. The flexible offering for clients based on their needs/ organisation size. What do you dislike about Sendmarc? Nothing I can think of at this stage.... What problems is Sendmarc solving and how is that benefiting you? Domain security for our clients
Faye S.
Head of Customer Sucess Small-Business (50 or fewer emp.)
Recommmended
4.0 / 5
What do you like best about CTM360? quick Threat intelligence and insights about the related issues and leaks What do you dislike about CTM360? Sometime shows repeated or resolved issues and vulnerabilities What problems is CTM360 solving and how is that benefiting you? TI feeds, Data leaks etc
Hafiz T.
Unit Head Cyber Security Operations Enterprise (> 1000 emp.)
Great DMARC Compliance Platform with an exceptional team and support services!
4.5 / 5
What do you like best about Sendmarc? Sendmarc offers a user-friendly platform with seamless navigation, supported by an excellent customer service team providing swift and detailed responses. With plenty advanced features, its API-first approach ensures effortless integration. Implementation is rapid, complemented by proactive team assistance. Furthermore, its advanced reporting capabilities provide invaluable insights into the overall health of your email ecosystem. What do you dislike about Sendmarc? Honestly, there is nothing that I dislike about Sendmarc. The platform is excellent, offering extensive insights and features, backed by a fantastic team. From support to billing systems, everything works seamlessly. The whole experience has been a breeze. What problems is Sendmarc solving and how is that benefiting you? Sendmarc has been instrumental in solving several critical problems for us. Primarily, it has effectively stopped impersonation attacks, which has been crucial in protecting our brand integrity. With Sendmarc, no impersonated emails are sent from our domain to our clients, suppliers, or anyone else in the world. Additionally, Sendmarc has guided us to achieve DMARC compliance, significantly enhancing our overall email security. This ensures that our email communications are secure and trustworthy, providing peace of mind for both our organisation and our stakeholders.
Alex R.
Chief Operations Officer Small-Business (50 or fewer emp.)
Review CTM360 after using for 1 Year period.
4.0 / 5
What do you like best about CTM360? Most helpful from CTM360 is take down phishing domain very fast for my customer and could finding and detect Brand Impersonation focus on Social media app with fake content. What do you dislike about CTM360? Least helpful is data exposure on repository with another platform such as Gitlab , Bitbucket in case some customer using above tool will could not detect. What problems is CTM360 solving and how is that benefiting you? In the past take down period is big issue for my customer because take around 5-7days and customer have complain on this issue , However when changing to use "Brand Protection" of CTM360 service , CTM360 team could help my team action quickly on take down phishing URL or fake content URL related with my customer domain name. average complete action take down around 2-3 days.
Watthanachai K.
Consulting IT Specialist Small-Business (50 or fewer emp.)
Pricing
Sendmarc offers a tiered structure with a free trial and clear features per plan, while DMARC360 provides a free Community Edition but requires direct contact for detailed pricing on its commercial offerings.
4.9 / 5(39)
