Sendmarc provides a comprehensive DMARC monitoring and enforcement platform. We found its core strength lies in its ability to simplify the often-complex process of achieving DMARC compliance. It offers aggregate and forensic (failure) reports, helping us identify legitimate email sources and quickly pinpoint unauthorized senders attempting to spoof our domain. Beyond DMARC, it includes tools for SPF and DKIM configuration, which are essential for a complete email authentication strategy. We appreciate the clear dashboards that visualize email traffic and authentication results, making it easier to track progress towards enforcement.
A standout feature is its reporting on MTA-STS and TLS, which enhances transport layer security for email. Sendmarc also incorporates blacklist (and blocklist) monitoring and threat reporting, providing an additional layer of security awareness. For larger organizations, the platform extends to user access logs, audit trails, and even supply chain analysis in its higher tiers, which is crucial for maintaining rigorous security posture. We noted that the tool is designed to provide actionable insights, moving beyond just data display to guide users toward better email security practices.
How easy is this product to use
User experience
From our experience, Sendmarc offers a user-friendly interface that simplifies the onboarding process significantly. Implementing DMARC can be intimidating, but their platform guides us with clear, step-by-step instructions for updating DNS records. The dashboards are intuitive, providing a single pane of glass for domain overview with drill-downs into potential problem areas. This visual clarity makes it accessible even for those who might not be deep DMARC experts, which is a common challenge we see in the industry. The focus is on making complex data digestible and actionable.
However, some users might encounter a slight learning curve, especially if they are completely new to email authentication concepts. While the interface is clean, understanding the nuances of DMARC policies and how to interpret specific report data still requires some investment. We found that the platform's automation and notifications, though present, could benefit from further enhancement to provide more proactive alerts and custom reporting options. Overall, we consider the user experience to be quite positive, especially for organizations that appreciate a guided implementation journey.
How good is the support
Support
Sendmarc's support stands out as a significant strength, based on our firsthand experience. We consistently found their team to be highly professional, knowledgeable, and genuinely passionate about email security. From initial setup to ongoing management, they provide hands-on guidance, often including weekly check-ins and detailed explanations of the data. This proactive approach helps users understand the 'why' behind DMARC configurations and ensures a smooth journey towards compliance.
They offer email and knowledge base support across all paid plans, escalating to dedicated managed service offerings and engineer training in their Premium and Enterprise tiers. This tiered support structure means that smaller organizations can get their questions answered, while larger entities receive comprehensive project management and specialized service agreements. The responsiveness and willingness to go the extra mile are frequently highlighted, making their support a key differentiator for organizations seeking a partner in their DMARC implementation.
Who should use this product
Suitability
Sendmarc is well-suited for a broad spectrum of organizations, from small businesses to large enterprises and government entities. For SMBs, its user-friendly interface and guided implementation make it an excellent choice for those new to DMARC, providing the necessary tools to secure their domain without requiring extensive in-house expertise. The free trial offers a low-barrier entry point, allowing smaller teams to gain visibility into their email ecosystem.
For Managed Service Providers (MSPs), Sendmarc offers a dedicated plan with multi-tenancy and co-branded platform options, enabling them to efficiently manage DMARC for numerous clients. Enterprise and government organizations will find value in the higher tiers, which provide unlimited scalability, advanced security features, SSO, compliance focus (e.g., Microsoft, Google, & Yahoo requirements), and tailored project management. Its robust feature set and strong support make it particularly attractive to companies looking for a comprehensive, managed approach to email security and DMARC compliance.
Sendmarc feature set
DMARC report analysis
Aggregated and forensic reports for email authentication.
Source detection
Identify all sending sources using your domain.
Forward detection
Ability to track email forwarding for compliance.
Spoof detection
Identify and block unauthorized email spoofing attempts.
Notifications and alerts
Receive automated alerts on DMARC issues.
Reporting
Comprehensive dashboards and customizable reports.
API
Programmatic access for integrations and automation.
Available in Advanced tier and above
Available in Enterprise & MSPs plan
Multi-tenancy
Manage multiple clients or domains from a single account.
Available for MSPs
Available in Enterprise & MSPs plan
SPF flattening
Optimize SPF records to avoid DNS lookup limits.
Available in Advanced tier and above
Available in Basic plan and above
Hosted DMARC
Managed DMARC records and policy enforcement.
Blocklists and reputation
Monitor blocklists and sender reputation.
Available in Advanced tier and above
Available in Pro plan and above
AI copilot
AI-powered assistance for DMARC configuration and analysis.
DNS monitoring
Monitor DNS records relevant to email authentication.
Self hostable
Option to host the DMARC solution on private infrastructure.
Free trial/free tier
Free usage option or trial period to evaluate the service.
While Sendmarc generally receives high praise, we've identified a few areas worth noting. Some users have pointed to a potential learning curve for those completely new to DMARC, suggesting that while the platform is user-friendly, the underlying concepts can still be complex. Additionally, feedback indicates that automated reporting and notification features could be more robust, offering greater customization or proactive alerts. We also heard a desire for more integrations with professional services automation (PSA) systems, particularly for billing purposes within an MSP context.
We have pulled the average ratings from G2 for Sendmarc, and also included the most recent negative reviews for Sendmarc in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.9 / 5(39)
Sendmarc
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc?
Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement.
What do you dislike about Sendmarc?
Better communucation as a partner for effective implementation with customers.
What problems is Sendmarc solving and how is that benefiting you?
Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
Sendmarc
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc?
Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights.
What do you dislike about Sendmarc?
There's a learning curve for new users. They could enhance onboarding or provide additional resources.
What problems is Sendmarc solving and how is that benefiting you?
1. Combats Email Spoofing and Phishing
2. Ensures Email Authenticity
3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
Sendmarc
Email security made easy.
5.0 / 5
What do you like best about Sendmarc?
Single pane of glass overview of your domains with drill downs into possible problem areas.
What do you dislike about Sendmarc?
Automated reporting and notifications are lacking.
What problems is Sendmarc solving and how is that benefiting you?
Little to no email delivery failures due to properly set up records. Quickly identify rogue or misconfigured senders.
John V.
Senior IT Manager | Head of IT Mid-Market (51-1000 emp.)
Sendmarc
Passionate and Great Team to work with
5.0 / 5
What do you like best about Sendmarc?
They live and breathe their mission, ie. to make the internet safe again. Passionate and dedicated employees who have focussed on this objective.
Ease of engagement at all levels in the company.
Simple and feature-rich solution that is easily understood and priced accordingly.
What do you dislike about Sendmarc?
Post-implementation customer success service review is not active as yet.
What problems is Sendmarc solving and how is that benefiting you?
Spoofing and impersonation protection on the domain
Shailendra H.
Business Development Manager Enterprise (> 1000 emp.)
Sendmarc
Great company, great people.
5.0 / 5
What do you like best about Sendmarc?
We love the platform. The simplicity of onboarding customers and the fact that they largely take care of it from there is fabulous. The platfod is feature rich and easy to use.
The implementation process is seamless and great to deal with. I had a few challenges with onboarding a few customers, and their support was straight onto it.
I am looking forward to including them in our day to day security stack for our custoemrs.
What do you dislike about Sendmarc?
I would love to see some integration with some PSA systems for billing purposes.
What problems is Sendmarc solving and how is that benefiting you?
It is solving the issues of email security management for us and checking a few boxes for Essential 8 Along the way.
Neill M.
Operations Manager Small-Business (50 or fewer emp.)
Sendmarc
Simplified secure safeguarding of email sent on behalf of your domain.
5.0 / 5
What do you like best about Sendmarc?
The product just works. the price is not offesive and the people behind the scenes are magic.
What do you dislike about Sendmarc?
I have not yet reached the point of disliking anything; however, perhaps slightly fewer cadence meetings would be appreciated.
What problems is Sendmarc solving and how is that benefiting you?
Our clients can trust that mail sent on behalf of their domain is authorized, ensuring brand reputation.
Patrick S.
Mid-Market (51-1000 emp.)
Pricing
Sendmarc offers a tiered pricing model that scales with organizational size and email volume, providing a free trial, while Suped provides a generous free tier with transparent monthly pricing for its paid plans.
4.9 / 5(39)
