Send-Shield provides a focused DMARC reporting solution, emphasizing ease of setup and core functionality. It offers clear visibility into DMARC data, helping users understand email authentication status at a glance.
Its feature set is designed for straightforward DMARC implementation and monitoring, with capabilities for DMARC, SPF, and DKIM checks. While it covers the essentials, some advanced enterprise-grade features might require higher-tier plans or are not available.
Proofpoint Email Fraud Defense is a comprehensive platform, extending beyond basic DMARC reporting to offer extensive email authentication and brand protection. It focuses heavily on streamlining DMARC deployment with dedicated consultants and guided workflows.
Beyond DMARC, it offers hosted SPF, DKIM, and DMARC services, robust organization reputation protection, dynamic identification of lookalike domains, and integration with their secure email gateway. It provides a deeper, more integrated solution for advanced threat landscapes.
How easy is each product to use
User experience
Send-Shield offers a relatively intuitive and user-friendly experience. Its dashboard is clean, and the process for setting up DMARC monitoring is designed to be self-serve, making it accessible even for those new to DMARC.
We found the interface to be quite direct, presenting the necessary data without overwhelming complexity. This simplicity allows for quick adoption and management, which is ideal for users who prefer a less steep learning curve.
Proofpoint Email Fraud Defense, while powerful, can present a steeper learning curve. As an enterprise-grade solution with a vast array of features, its UI can feel complex, with many options and configurations to navigate. Some users describe it as 'overkill' due to its extensive filtering capabilities.
The initial setup and ongoing management may require significant technical expertise, often leveraging Proofpoint's dedicated consultants. While it provides deep insights and control, the sheer depth can be daunting for those accustomed to simpler platforms.
Which product has the best support
Support
Send-Shield's support varies by plan, starting with basic email support for lower tiers and progressing to email and meeting support for higher plans. For those who are comfortable with a largely self-service approach, this model is sufficient.
Their support is responsive within its defined scope, focusing on assisting with DMARC implementation and platform usage. Dedicated account management is available at enterprise levels, catering to more complex needs.
Proofpoint offers extensive support, particularly noted for its dedicated consultants and professional team assisting with DMARC deployment. This hands-on approach is a significant advantage for large organizations navigating complex email ecosystems.
While some users mention needing to follow up occasionally, the overall sentiment points to a robust support system, including premium 24/7 support for enterprise clients. They act as a partner, helping automate tasks and guiding implementation.
Who should use each product
Suitability
Send-Shield is well-suited for SMBs and mid-market companies seeking a straightforward and cost-effective DMARC monitoring solution. Its clear pricing structure and self-serve capabilities make it accessible for businesses with internal IT teams or those managing a moderate number of domains.
For MSPs (managed service providers), Send-Shield could be a viable option for managing DMARC for multiple smaller clients, especially given its transparent tiered pricing. However, large enterprises with highly complex email infrastructures might find it less comprehensive for their advanced security requirements.
Proofpoint Email Fraud Defense is unequivocally designed for enterprise-level organizations with complex email environments and stringent security needs. Its extensive features, dedicated consultants, and integrated approach to email security make it ideal for large corporations seeking comprehensive brand protection.
While it might be overkill and cost-prohibitive for SMBs, it's a strong contender for enterprises and MSPs handling large, high-value clients who require a deep level of DMARC enforcement, hosted authentication services, and proactive threat intelligence against sophisticated email fraud (or blocklist) attempts.
How does Send-Shield compare with Proofpoint Email Fraud Defense?
DMARC report analysis
Provides insights into DMARC aggregate and forensic reports.
Source detection
Identifies email sending sources and their DMARC compliance.
Forward detection
Ability to detect and analyze email forwarding paths.
Less focus on complex forwarding scenarios
Comprehensive analysis of email flow
Spoof detection
Identifies attempts at domain spoofing and brand impersonation.
Notifications and alerts
Proactive alerts for DMARC policy changes or threats.
Reporting
Generates various reports on DMARC compliance and email traffic.
Basic to analytical reports by tier
Comprehensive analytical and enterprise reports
API
Offers an API for integration with other systems.
Not a primary feature
Robust API for enterprise integrations
Multi-tenancy
Supports managing multiple domains or client accounts from a single interface.
SPF flattening
Helps overcome the 10-lookup limit for SPF records.
Includes Hosted SPF service
Hosted DMARC
Manages DMARC records externally, simplifying administration.
Offers Hosted DMARC service with reliability
BIMI
Supports Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Supports Mail Transfer Agent Strict Transport Security and TLS Reporting.
Blocklists and reputation
Monitors blocklists (or blacklists) and assesses domain reputation.
Advanced threat intelligence and supplier risk visibility
AI copilot
Leverages AI to assist with DMARC management and insights.
DNS monitoring
Monitors DNS records for potential issues or changes.
Part of comprehensive domain discovery and hosted services
Self hostable
Option to host the solution on private infrastructure.
Free trial/free tier
Offers a free trial or a permanently free usage tier.
Free trial available for plans
Contact for pricing, no public free trial
Drawbacks and what to watch out for
Send-Shield, while excellent for core DMARC functionality, may not satisfy the needs of very large enterprises requiring highly specialized integrations or advanced threat intelligence features beyond standard DMARC. Its support, while good, is tiered, meaning smaller businesses might not have access to the most comprehensive assistance.Proofpoint Email Fraud Defense, conversely, can be perceived as overly complex and potentially expensive for smaller organizations or those with simpler DMARC requirements. Its extensive feature set, while powerful, contributes to a steeper learning curve and a less intuitive user interface, as noted by some users.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.3 / 5(12)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
Send-Shield offers transparent, tiered pricing based on email volume and domains, making it easy to budget, while Proofpoint Email Fraud Defense follows an enterprise model requiring direct contact for custom quotes, reflecting its comprehensive and managed service approach.
Small
Up to 10k emails / month
£19.99/month
Contact for pricing
Medium
Up to 100k emails / month
£49.99/month
Contact for pricing
Large
Up to 1 million emails / month
£299.00/month
Contact for pricing
Enterprise
Over 1 million emails / month
From £699.00/month
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Send-Shield or Proofpoint Email Fraud Defense?