Send-Shield provides a structured approach to DMARC monitoring, focusing on delivering essential insights through a tiered feature set. We found their core offering includes DMARC, SPF, and DKIM checks, alongside basic reporting.
Higher plans introduce automatic subdomain detection and more analytical reports, which are crucial for larger organizations. The platform aims for clarity in its feature delivery, ensuring users can scale their DMARC capabilities as needed.
ProDMARC offers a comprehensive suite of DMARC management features, with a strong emphasis on automated reporting and an intuitive dashboard. We noted its capabilities in DMARC policy enforcement and detailed analysis of domain data, which helps in strengthening email security.
Their platform extends to include support for BIMI implementation, a valuable addition for brand identity. While customization options can sometimes feel less flexible for advanced, manual DMARC users, the automated nature simplifies policy management for most organizations.
How easy is each product to use
User experience
Send-Shield prides itself on a straightforward and easy-to-navigate interface. We found that the setup process is generally clear, especially with their self-setup guides for the Starter plan. The dashboard presents information in a digestible format, making it accessible for those new to DMARC.
While effective, some advanced users might find the reporting interface functional rather than visually innovative, though it does provide the necessary data without much fuss. The focus here is on practicality and ease of getting started.
ProDMARC's user experience is largely driven by its intuitive dashboard and automated reporting. Many users praise the ease with which they can monitor DMARC compliance. However, we also observed feedback suggesting that the 'console can be more friendly' or that 'product dashboard and reporting features' could be enhanced.
The initial configuration process, while effective, might benefit from further streamlining to accelerate onboarding. Overall, it's a powerful tool, but there's room for refining the UI/UX to match its robust backend capabilities.
Which product has the best support
Support
Send-Shield offers tiered support, starting with basic email support for their Starter plan and escalating to email and meeting support for Core and Plus plans. Their Enterprise plan includes premium 24/7 support, providing comprehensive assistance for larger organizations.
We've found their support to be responsive within the bounds of each plan, with higher tiers benefiting from more dedicated and immediate attention. It’s a good system that scales with the complexity of a user's DMARC needs.
ProDMARC consistently receives high praise for its exceptional customer support. Reviewers frequently highlight the team's prompt responsiveness, clear communication, and willingness to take immediate action on any issues. This dedication significantly enhances the user experience.
Whether it's for initial setup, troubleshooting, or general queries, their support team is often described as 'very supportive and skilled,' ensuring users feel well-assisted throughout their DMARC journey. This strong emphasis on customer service is a significant differentiator.
Who should use each product
Suitability
Send-Shield is well-suited for a range of organizations due to its tiered pricing and features. SMBs will find the Starter and Core plans ideal for initiating DMARC protection without overwhelming complexity.
For enterprise clients and MSPs managing multiple domains, the Plus and Enterprise plans offer increased domain monitoring capabilities and advanced reporting, providing a scalable solution for comprehensive email security management.
ProDMARC is particularly strong for mid-market and enterprise organizations, where its comprehensive DMARC enforcement and robust support are highly valued. Its focus on detailed reporting and active threat detection aligns with the needs of larger operations.
While one reviewer noted it's 'useful for big organizations,' its strong support and intuitive elements can also benefit smaller businesses seeking thorough protection. MSPs could leverage its features for extensive client domain management, especially given its proven support infrastructure.
How does Send-Shield compare with ProDMARC?
DMARC report analysis
Ability to analyze aggregated DMARC reports (RUA) for insights into email traffic.
Provides DMARC Monitoring with basic to analytical reports depending on the plan.
Offers analysis of DMARC data with intuitive dashboards and automated reports.
Source detection
Identifies legitimate and unauthorized email sending sources.
Helps identify senders based on DMARC data.
Offers clear visibility into email sources for authentication.
Forward detection
Detects email forwarding that can impact DMARC authentication.
Includes mechanisms to track forwarding for better DMARC compliance.
Supports detection of forwarded emails within DMARC reporting.
Spoof detection
Identifies and helps prevent email spoofing attempts.
Features proactive threat monitoring for spoofing.
Actively combats email spoofing and phishing with DMARC policies.
Notifications and alerts
Automated alerts for DMARC policy violations or suspicious activity.
Includes proactive threat monitoring and reporting.
Provides fraudulent alerts and real-time updates.
Reporting
Generates various types of reports for email security and deliverability.
Offers basic, analytical, and enterprise reports.
Provides consolidated DMARC reports and detailed insights.
API
An Application Programming Interface for integration with other systems.
Not explicitly mentioned in their feature set.
No explicit API features are publicly listed.
Multi-tenancy
Supports management of multiple client accounts or domains from a single interface (ideal for MSPs).
Higher plans monitor multiple domains, but multi-tenancy not explicitly stated.
Supports multiple domains, but dedicated multi-tenancy for MSPs not specified.
SPF flattening
Automatically combines multiple SPF records to stay within the 10 DNS lookup limit.
Commonly integrated feature for DMARC tools.
Essential for managing SPF complexity within DMARC solutions.
Hosted DMARC
Manages the DMARC record, often including custom policy generation.
Facilitates DMARC record management and implementation.
Helps with DMARC enforcement and policy management.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
Not listed as a feature.
Provides valuable support for BIMI implementation and alignment.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
Not included in listed features.
Not a primary feature mentioned for their service.
Blocklists and reputation
Monitors email sender reputation and checks against common blocklists (blacklists).
Strengthens email security posture and domain reputation.
AI copilot
AI-driven assistance or automated insights for DMARC management.
Not a standard feature of the platform.
No AI copilot capabilities are advertised.
DNS monitoring
Monitors relevant DNS records (SPF, DKIM, DMARC) for changes or issues.
Includes DMARC/SPF/DKIM checks for DNS health.
Integral to DMARC, DKIM, SPF management.
Self hostable
Option to host the DMARC solution on private infrastructure.
Offered as a SaaS solution.
Provided as a cloud-based service.
Free trial/free tier
Availability of a free trial period or a permanently free service tier.
Offers a free trial for all plans.
Provides a risk-free 15-day trial account.
Drawbacks and what to watch out for
When assessing the drawbacks, Send-Shield, while robust, has less publicly available feedback, making it harder to identify common user pain points beyond its tiered feature set. ProDMARC, despite high satisfaction, does have some minor areas for improvement, such as the flexibility of policy customization for very advanced users and the initial configuration process. Pricing competitiveness was also noted in certain regions. We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.8 / 5(23)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Great Support and DMARC management
4.5 / 5
What do you like best about ProDMARC?What I like best is its intuitive dashboard and automated reporting, which make it easy to monitor DMARC compliance across domains.What do you dislike about ProDMARC?Some advanced users may find the policy customization options less flexible compared to manual DMARC implementations.What problems is ProDMARC solving and how is that benefiting you?It simplifies policy enforcement and helps strengthen email security with minimal effort. A great tool for any organization looking to improve email trust and deliverability.
Rishabh S.
Analyst Enterprise (> 1000 emp.)
Received very positive feedback from our end customers regarding the product and service quality.
4.5 / 5
What do you like best about ProDMARC?Previous Response: The customer support team provides immediate responses, which I really appreciate.What do you dislike about ProDMARC?Previous Response: The pricing in this region is not competitive. As a result, customers and partners are considering alternative options to find more affordable solutions.What problems is ProDMARC solving and how is that benefiting you?Visibility and security of the Domain's
robin j.
Head of Sales & Partnership Mid-Market (51-1000 emp.)
Excellent Customer Support
4.5 / 5
What do you like best about ProDMARC?Consolidated ProDMARC Reports including Compliance and Weekly Failure Reports withoutWhat do you dislike about ProDMARC?Deep analysis of forensic report RUF is required.What problems is ProDMARC solving and how is that benefiting you?1. It enables DMARC enforcement and reject spoofed emails.2. Helps in providing centralized dashboard.3. Monitoring of emails on behalf of us.4. Helps in compliance checks and notifying if mails are getting delivered/passed/failed through either SPF or DKIM.
Pranav K.
Senior Manager Information Security Enterprise (> 1000 emp.)
ProDMARC DMARC and BIMI providing awesome support
4.5 / 5
What do you like best about ProDMARC?ProDMARC and BIMI providing valuable support for Mail securityWhat do you dislike about ProDMARC?Enchasing the Product Dashboard and Reporting FeaturesWhat problems is ProDMARC solving and how is that benefiting you?Providing DMARC and SPF effective filtering based on Mail SPAM based filtering
Verified User in Insurance
Enterprise (> 1000 emp.)
Improved our email security posture with seamless implementation and reliable support
4.5 / 5
What do you like best about ProDMARC?ProDMARC’s intuitive interface and proactive support make DMARC implementation and monitoring effortless and effective.What do you dislike about ProDMARC?While ProDMARC offers excellent functionality, the initial configuration process could be more streamlined for quicker onboardingWhat problems is ProDMARC solving and how is that benefiting you?ProDMARC helps us combat email spoofing and phishing by enforcing DMARC policies effectively. This has significantly improved our domain reputation, reduced fraudulent email risks, and enhanced overall email security
Verified User in Insurance
Enterprise (> 1000 emp.)
Pricing
Send-Shield offers transparent tiered pricing, while ProDMARC primarily relies on a contact-for-pricing model after a free trial.
0 / 5(0)
