Send-Shield offers a robust suite of DMARC reporting features, encompassing comprehensive monitoring for DMARC, SPF, and DKIM. Their platform focuses on providing clear visibility into email authentication status and identifying potential threats, with automatic subdomain detection included in higher tiers.

We found Send-Shield's reporting to be quite detailed, with analytical and enterprise reports available depending on the plan. They also highlight proactive threat monitoring and advanced threat intelligence, which are crucial for maintaining email security and keeping unwanted emails (spoofing) at bay. The platform helps to easily understand complex DMARC data.

EmailAuth.io is designed to provide essential DMARC monitoring and reporting capabilities, focusing on simplifying the complex world of email authentication. While we don't have explicit feature lists from their pricing, based on general DMARC offerings, we expect core functionalities like DMARC aggregate and forensic report analysis.

Their approach appears to be tailored, suggesting a hands-on service for implementation and ongoing management. We anticipate the platform provides insights into email sources, authentication failures, and compliance, helping users achieve DMARC enforcement and protect their domain from abuse or being blocklisted (blacklisted).

Send-Shield emphasizes ease of setup, particularly with their 'DMARC Self Setup' option for starter plans and 'Full DMARC Implementation' for higher tiers. The dashboard is straightforward, presenting key DMARC metrics and report data in an accessible format. We found navigating through reports and identifying issues to be intuitive.

Their interface feels modern and clean, which aids in quick analysis of email traffic and authentication results. The automatic subdomain detection feature simplifies the process of discovering and securing all sending sources, reducing the manual effort required from users.

EmailAuth.io appears to prioritize a guided user experience, likely involving more direct interaction with their team for setup and ongoing management, as suggested by their 'free demo' approach. This could be beneficial for users who prefer a less hands-on approach to DMARC implementation and monitoring.

While we can't definitively speak to the self-service aspect without direct access, the emphasis on consultation suggests that the platform's user experience is complemented by expert guidance. This might make the initial learning curve smoother for those less familiar with DMARC intricacies, though it might mean less immediate self-service configuration.

Send-Shield offers tiered support, starting with basic email support for their Starter plan. As you move up to Core and Plus plans, 'Email and Meeting Support' becomes available, providing more personalized assistance. Their Enterprise plan boasts 'Premium 24/7 Support' and a 'Dedicated Account Manager,' which is excellent for large organizations.

We appreciate the clear progression of support levels, ensuring that customers receive help commensurate with their plan. The dedicated account manager on enterprise plans is a significant advantage for complex environments, providing a single point of contact for ongoing DMARC strategy and troubleshooting.

EmailAuth.io's approach to support seems integrated with their service model, with a focus on demos and consultations. This suggests a more proactive, guided support experience, especially during the initial setup and policy enforcement phases. While specific support tiers aren't listed, we infer a comprehensive, perhaps more personalized, level of support.

For users seeking extensive guidance, this model could be highly beneficial. The consultation aspect implies that their team works closely with clients to address specific DMARC challenges and optimize email deliverability, which can be invaluable for achieving and maintaining a 'p=reject' policy.

Send-Shield is well-suited for a range of users. SMBs can benefit from their Starter and Core plans for essential DMARC monitoring. Mid-sized to large enterprises will find the Plus and Enterprise plans particularly appealing, given the increased domain monitoring, advanced reporting, and premium support.

For MSPs (managed service providers), the tiered structure and features like automatic subdomain detection and dedicated account management in higher plans make Send-Shield a viable option for managing multiple client domains. It scales effectively from simple setups to complex organizational needs.

EmailAuth.io appears to cater to businesses that prefer a more hands-on, guided approach to DMARC. This could make it highly suitable for enterprises or organizations with limited internal email security expertise that appreciate a partner to manage their DMARC journey.

MSPs might also find value in EmailAuth.io if their clients require a managed service for DMARC implementation and ongoing support. For SMBs, it depends on their preference for self-service versus a consultative model. Its flexibility, though not explicitly detailed in pricing, suggests it can adapt to various organizational sizes.