ReachMail integrates DMARC management directly within its broader email marketing platform. This means that DMARC is part of a larger suite of tools, which can be convenient for smaller teams or those primarily focused on sending marketing emails. We found the DMARC features include basic reporting and management for custom domains, scaling up to unlimited domains in their Pro plan.
The DMARC functionality focuses on essential authentication protocols like SPF and DKIM, providing a foundational level of protection. While it offers a basic summary of DMARC reports, for a deeper dive into email authentication, a more specialized tool like Suped is beneficial.
Proofpoint Email Fraud Defense (EFD) provides a comprehensive, enterprise-grade solution for DMARC deployment and email fraud protection. Its feature set goes beyond basic reporting, offering dedicated consultants, guided workflows, and in-depth analysis to identify legitimate senders and implement DMARC policies at a reject level without disrupting valid email flow.
EFD includes advanced capabilities like hosted SPF, DKIM, and DMARC services to overcome DNS lookup limits and simplify management. It also provides extensive domain discovery, continuously analyzing WHOIS data to detect lookalike domains and integrating with Proofpoint's secure email gateway for robust inbound DMARC enforcement.
How easy is each product to use
User experience
ReachMail offers a user experience that is generally straightforward, especially for those already familiar with email marketing platforms. The DMARC features are integrated into the existing interface, making it feel like a natural extension rather than a separate tool. For users with basic DMARC needs, the setup and monitoring are relatively simple.
We found that its strength lies in its simplicity. However, this means that for highly complex DMARC deployments or in-depth forensic analysis, we might find ourselves looking for more granular control and visualization options.
Proofpoint Email Fraud Defense, while incredibly powerful, comes with a more complex user experience due to its extensive feature set and enterprise focus. The dashboard provides a wealth of information, which can be overwhelming initially, but offers deep insights once we get accustomed to it. Configuration can be intricate, often requiring specialist knowledge.
The learning curve is steeper, especially for those new to advanced DMARC management. However, Proofpoint aims to mitigate this with dedicated consultants and guided workflows, suggesting that a significant portion of the complexity is managed through their expert services rather than solely through the UI.
Which product has the best support
Support
ReachMail provides various levels of support depending on the chosen plan. Free plans offer email and chat support, while Basic and Pro plans include phone support. Their deliverability team is available to assist with understanding DMARC reports, which is a valuable resource for users who might be new to email authentication.
We found the support to be responsive for general inquiries related to their marketing platform. For DMARC specific issues, having access to their deliverability team is a plus, although the depth of this support for complex scenarios may vary compared to dedicated DMARC providers.
Proofpoint Email Fraud Defense emphasizes a consultative approach to support, providing dedicated consultants to guide organizations through DMARC deployment. This hands-on assistance is crucial for enterprise-level implementations, where complexity and potential impact are high.
While the expertise of their professional team is highly regarded, some users have noted challenges in scheduling time with them due to busy schedules. This suggests that while the quality of support is high, accessibility might require persistence. Their comprehensive support for DMARC implementation is a significant benefit.
Who should use each product
Suitability
ReachMail is best suited for small to medium-sized businesses (SMBs) and marketers who need a combined email marketing and DMARC solution. If your primary goal is to protect your sending domains while managing email campaigns from a single platform, ReachMail is a strong contender.
For Managed Service Providers (MSPs), ReachMail offers multi-user capabilities in its Pro plan, which could be useful for managing DMARC for several clients. However, its DMARC features are less geared towards the complex, multi-domain, forensic analysis needs that large enterprises or specialized MSPs might require. Enterprise suitability is limited due to its core focus on marketing.
Proofpoint Email Fraud Defense is ideal for large enterprises and organizations with complex email ecosystems and a critical need for advanced email fraud protection. Its robust features, guided deployment, and focus on security make it suitable for environments where brand reputation and protection against sophisticated phishing and spoofing attacks are paramount.
For MSPs, Proofpoint Email Fraud Defense could be a powerful tool to offer advanced DMARC and fraud protection services to their enterprise clients. However, the cost and complexity might be prohibitive for smaller MSPs or those serving SMBs. Its suitability for SMBs is generally low due to its extensive feature set and enterprise pricing model.
How does ReachMail compare with Proofpoint Email Fraud Defense?
DMARC report analysis
Ability to process and visualize DMARC aggregate and forensic reports.
Provides basic summary reports and original XML files.
Comprehensive analysis with detailed insights and guided workflows.
Source detection
Identifies legitimate and illegitimate sending sources.
Detects sources through DMARC reports.
Robust identification of legitimate and malicious sources.
Forward detection
Identifies email forwarding chains that might impact DMARC.
Implicitly handled through DMARC reporting.
Recognizes forwarding complexities.
Spoof detection
Identifies malicious email spoofing attempts.
Flags spoofed emails based on DMARC policy enforcement.
Advanced detection, including lookalike domains and brand impersonation.
Notifications and alerts
Real-time alerts for DMARC compliance issues or suspicious activity.
Provides alerts related to DMARC reports.
Comprehensive alerts for fraud, policy changes, and reputational risks.
Reporting
Customizable reports on email authentication and delivery.
Basic DMARC summary reports.
Detailed 360-degree visibility and supplier risk reports.
API
Programmatic access for integration with other systems.
Available for email relay services, but less for DMARC specific reporting.
Likely offered for enterprise integration, contact for details.
Multi-tenancy
Capability to manage multiple domains or client accounts.
Supports multiple users and unlimited domains in Pro plan.
Designed for managing complex enterprise environments, supports many domains.
SPF flattening
Addresses the 10-DNS lookup limit for SPF records.
Not explicitly offered as a dedicated feature.
Explicitly offers hosted SPF to overcome lookup limits.
Hosted DMARC
Manages DMARC records and policies on the provider's infrastructure.
Manages DMARC records within the platform.
Dedicated hosted DMARC for simplified management and reliability.
BIMI
Brand Indicators for Message Identification support.
Not explicitly mentioned.
Not explicitly mentioned.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security.
Not explicitly mentioned.
Not explicitly mentioned.
Blocklists and reputation
Monitoring of IP and domain blocklists (blacklists) and sender reputation.
Not a primary feature beyond DMARC enforcement.
Offers organization reputation protection and supplier risk visibility.
AI copilot
AI-powered assistance for DMARC management and analysis.
Includes 'Artificial Intelligence' features in paid plans.
Not explicitly advertised as an AI copilot for DMARC, though analytics are advanced.
DNS monitoring
Continuous monitoring of DNS records for unauthorized changes.
Focused on DMARC records, not general DNS monitoring.
Comprehensive domain discovery and continuous WHOIS data analysis.
Self hostable
Option to host the DMARC solution on private infrastructure.
Cloud-based SaaS.
Cloud-based SaaS.
Free trial/free tier
Availability of a free plan or trial period.
Offers a comprehensive free plan.
Contact for pricing, no explicit free trial/tier mentioned.
Drawbacks and what to watch out for
ReachMail's main drawback is its DMARC features are basic, designed for integration with a marketing platform rather than deep forensic analysis. This means it may lack the advanced tools required for large, complex DMARC deployments or proactive threat intelligence. Proofpoint Email Fraud Defense, while powerful, can be complex to set up and manage, with a steep learning curve and potential delays in support response times, which can be frustrating for new users or those needing quick assistance.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.3 / 5(12)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
ReachMail offers tiered pricing based on contacts, including a free plan, while Proofpoint Email Fraud Defense requires direct contact for a custom quote due to its enterprise focus.
Small
Up to 10k emails / month
Free plan ($0) or Basic from $8/month (500 contacts, 1 DMARC domain)
Contact for pricing
Medium
Up to 100k emails / month
Basic or Pro plan, pricing scales with contacts. Pro from $18/month (500 contacts, unlimited DMARC domains).
Contact for pricing
Large
Up to 1 million emails / month
Pro plan, pricing scales with contacts. Overage costs apply.
0 / 5(0)
