Proofpoint Email Fraud Defense offers a robust and comprehensive DMARC solution, deeply integrated into their broader email security ecosystem. It goes beyond basic reporting to include dedicated consultants, guided workflows, and advanced authentication support for SPF, DKIM, and DMARC policies. Their hosted authentication services are a significant advantage, particularly for managing complex DNS records and overcoming the common 10-lookup limit for SPF.
The platform excels in protecting an organization's reputation by continuously analyzing over 650 million domains to detect lookalike domains, preventing domain and lookalike domain spoofing. It provides 360-degree visibility across the email ecosystem and includes a Virtual Takedown Service for malicious lookalikes, offering an active defense mechanism that many other DMARC services lack.
DMARC Monitor focuses on providing fundamental DMARC reporting and monitoring capabilities. It allows users to gain visibility into their email authentication, helping to identify legitimate and fraudulent email sources. The platform is designed to assist IT teams in monitoring SPF and DKIM authentication statuses, which are crucial for DMARC enforcement. While it provides essential data, its feature set appears more focused on the core DMARC report analysis without the extensive suite of additional security services.
For organizations seeking to implement and monitor DMARC without requiring a vast array of supplementary security tools, DMARC Monitor offers a straightforward approach. It provides the necessary insights to understand email authentication failures and identify potential spoofing attempts. The emphasis is on clear, actionable reporting to enable DMARC policy enforcement, rather than proactive defense mechanisms like domain takedowns or hosted authentication services.
How easy is each product to use
User experience
From our experience, Proofpoint Email Fraud Defense offers a comprehensive dashboard, though its extensive features can sometimes lead to a steeper learning curve. The initial setup and configuration can be complex, often requiring the assistance of Proofpoint's dedicated consultants. While this ensures a robust and tailored implementation, it's not a 'set it and forget it' solution for the average user.
Once configured, daily operations, such as releasing legitimate emails caught by filters, are generally straightforward. However, some users have noted that the UI, despite its functionality, could be more intuitive. We found that navigating the detailed analytics and reporting required some familiarity with the platform's structure, reflecting its design for security professionals managing complex environments.
DMARC Monitor appears to prioritize simplicity and ease of use, making it accessible for IT teams focused specifically on DMARC implementation and monitoring. The platform likely offers a more streamlined interface, presenting DMARC reports and authentication statuses in a clear, digestible format without the added complexity of a broader security suite. This approach can be beneficial for organizations that prefer a focused tool.
While we don't have direct user reviews for DMARC Monitor's user experience, its positioning suggests a user-friendly design for core DMARC functions. We would expect the setup to be less involved than a full enterprise solution, primarily focusing on DNS record configuration for DMARC reporting. This makes it suitable for users who need quick insights into their DMARC compliance without deep dives into advanced threat intelligence or intricate policy management.
Which product has the best support
Support
Proofpoint Email Fraud Defense generally offers strong, professional support, often including dedicated consultants for initial deployment and ongoing optimization. This level of white-glove service is particularly valuable given the complexity of DMARC implementation at scale. Users frequently highlight the 'awesome support' received from the Proofpoint team, praising their expertise in driving DMARC automation and assisting with supply chain email challenges.
However, we've noted some feedback indicating that finding time on their busy schedule can sometimes be a challenge. While the support is highly regarded once engaged, the responsiveness might require follow-ups, especially for less critical issues. For enterprise clients with complex needs, the dedicated team approach typically ensures a high level of assistance.
For DMARC Monitor, specific details on support levels are not readily available. Given its likely focus on core DMARC reporting, we would anticipate standard support channels like email or a ticketing system. For a product aimed at providing essential monitoring, the support model might be more self-service oriented with documentation and FAQs, complemented by direct assistance for technical issues.
Without customer reviews, it's challenging to assess the quality or responsiveness of DMARC Monitor's support. We would expect it to be adequate for addressing typical DMARC configuration and reporting questions. Organizations considering this tool should inquire about the available support tiers and response times to ensure it aligns with their internal IT capabilities and expectations for assistance.
Who should use each product
Suitability
Proofpoint Email Fraud Defense is best suited for large enterprises and organizations with complex email infrastructures that require an extensive, integrated email security solution. Its robust features, including hosted authentication services, domain discovery, and a virtual takedown service, cater to companies facing sophisticated phishing and spoofing threats. It's ideal for those who need not just DMARC reporting but a proactive defense against email fraud across their entire digital footprint.
MSPs (Managed Service Providers) serving enterprise clients would find Proofpoint's multi-tenancy and comprehensive capabilities highly beneficial, allowing them to offer advanced DMARC management and email security. For SMBs (Small to Medium Businesses), the full suite might be overkill and potentially cost-prohibitive, though smaller enterprises could leverage its features if email security is a top priority.
DMARC Monitor is likely a strong contender for SMBs and organizations that need a straightforward, cost-effective solution for DMARC reporting. It's suitable for businesses that are beginning their DMARC journey or have relatively simpler email sending architectures. Its focus on core DMARC report analysis, SPF, and DKIM monitoring makes it a practical choice for IT teams looking to establish DMARC compliance without the overhead of enterprise-grade security features.
For MSPs, DMARC Monitor could serve as a basic DMARC monitoring tool for clients with less complex needs or as an entry-level offering. Enterprise organizations might find its feature set too limited if they require advanced threat intelligence, hosted authentication, or integrated email gateway enforcement. It targets users who prioritize clear, functional DMARC visibility over an extensive, all-encompassing security platform.
DMARC report analysis
Analysis of DMARC aggregate and forensic reports for email authentication.
Comprehensive analysis with guided workflows and expert assistance.
Core DMARC report analysis for visibility.
Source detection
Ability to identify legitimate and fraudulent email sending sources.
Advanced source and supplier detection, including lookalike domains.
Identifies email sending sources from DMARC reports.
Forward detection
Mechanisms to detect and handle email forwarding scenarios.
Spoof detection
Detection of unauthorized use of your domain for email.
Includes lookalike domain detection and virtual takedown service.
Identifies spoofing attempts via DMARC authentication failures.
Notifications and alerts
Automated alerts for DMARC policy changes or critical events.
Reporting
Customizable reports and dashboards for DMARC performance.
Detailed and customizable reporting across various metrics.
Provides essential DMARC compliance reports.
API
Programmatic access to DMARC data and management functions.
API access is not explicitly advertised.
Multi-tenancy
Support for managing multiple domains or client accounts.
Designed for large organizations and MSPs.
Focuses on single-organization deployment.
SPF flattening
Tool to overcome the 10-lookup SPF limit.
Included with Hosted SPF service.
Not an advertised feature.
Hosted DMARC
Service to host and manage DMARC records externally.
Offers reliable hosted DMARC with instant DNS updates.
Primarily a monitoring tool, not a hosting service.
BIMI
Brand Indicators for Message Identification support.
Typically supported within enterprise email security suites.
Not an advertised feature.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security and TLS Reporting.
As part of comprehensive email security.
Not an advertised feature.
Blocklists and reputation
Integration with (or monitoring of) email blocklists and sender reputation.
Integrated with Proofpoint's secure email gateway for enforcement.
Focuses on DMARC reports, not external blocklist monitoring.
AI copilot
AI-powered assistant for DMARC management.
Not a current feature.
Not a current feature.
DNS monitoring
Monitoring of DNS records relevant to email authentication.
Extensive monitoring for hosted services and domain discovery.
Monitors SPF, DKIM, and DMARC DNS records.
Self hostable
Option to host the DMARC solution on-premises.
Cloud-based SaaS solution.
Cloud-based SaaS solution.
Free trial/free tier
Availability of a free trial or a permanently free service tier.
Contact sales for demonstrations.
Offers a free DMARC report plan.
Proofpoint Email Fraud Defense, while highly capable, can be prone to over-filtering legitimate emails, leading to delays and additional administrative effort. Its complexity also means a steeper learning curve and potentially challenging configuration. DMARC Monitor, on the other hand, lacks detailed G2 reviews, making it difficult to assess user satisfaction with its core features and support quality based on public feedback.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.3 / 5(12)
0 / 5(0)
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Proofpoint Email Fraud Defense requires contacting sales for pricing, indicating a tailored enterprise model, while DMARC Monitor offers various plans, including a free tier, suggesting a more accessible, tiered pricing structure.
Small
Up to 10k emails / month
Contact for pricing
Contact for pricing (free tier available)
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Proofpoint Email Fraud Defense or DMARC Monitor?
4.3 / 5(12)
