Proofpoint Email Fraud Defense offers an extensive suite of features, moving beyond basic DMARC reporting to provide a holistic email security platform. We found its DMARC deployment streamlining services particularly robust, with dedicated consultants and guided workflows to navigate the complexities of DMARC implementation.
Beyond DMARC, it includes hosted SPF and DKIM services, which is a significant advantage for organizations grappling with DNS lookup limits or key management. Its comprehensive domain discovery and integration with Proofpoint's secure email gateway allow for advanced inbound DMARC enforcement and protection against sophisticated lookalike domain spoofing.
DMARC Manager focuses on delivering core DMARC reporting and management capabilities without the broader security suite. We found it effective for generating clear DMARC reports, offering visibility into email authentication results, and assisting with policy enforcement.
While it may not offer the same depth of features as a full-spectrum security platform, DMARC Manager provides the essential tools for organizations primarily concerned with DMARC compliance and domain protection. Its feature set is geared towards simplification, aiming to make DMARC approachable for users who need a focused solution.
How easy is each product to use
User experience
Proofpoint Email Fraud Defense, given its vast feature set, presents a learning curve. While powerful, we found that configuring and implementing its various components can be complex. It often requires a deep understanding of email security protocols and Proofpoint's ecosystem.
The interface can feel somewhat dense, reflecting the enterprise-grade functionality it provides. While it offers detailed analytics and customizable reporting, navigating these features effectively often benefits from specialized training or assistance from their professional services team.
DMARC Manager offers a more straightforward user experience, designed for relative ease of use. We found its dashboard intuitive, presenting DMARC data in an accessible format that helps quickly identify legitimate and fraudulent email sources. It aims to simplify the DMARC journey, making it less daunting for new users.
The setup process is generally less involved than with more comprehensive platforms, allowing users to get started with DMARC reporting more quickly. While it lacks some of the advanced configurations of Proofpoint, its focused approach ensures that managing DMARC policies is a streamlined process.
Which product has the best support
Support
Proofpoint offers extensive support, reflecting its enterprise focus. This includes dedicated consultants, professional services, and a robust support team. While their expertise is undeniable, we found that accessing this high level of support can sometimes require navigating a structured process, typical for large vendors.
For complex implementations or troubleshooting, their team provides in-depth assistance. However, some users have noted occasional challenges with responsiveness, suggesting that while the quality is high, the speed can vary depending on the issue's priority and the resources allocated.
DMARC Manager's support model is likely to be more agile and direct, aligning with a product focused on a specific niche. While we don't have extensive first-hand experience with their specific support channels, a simpler product generally implies a more straightforward support experience.
Users typically expect clear documentation and prompt responses for DMARC-related queries. Given its emphasis on ease of use, we would anticipate that DMARC Manager provides readily available resources and responsive support for common DMARC challenges, without the multi-layered support structures of larger security vendors.
Who should use each product
Suitability
Proofpoint Email Fraud Defense is best suited for large enterprises and organizations with complex email ecosystems that require a comprehensive, multi-layered security approach. Its robust features, including hosted authentication services and integration with a secure email gateway, cater to sophisticated security needs.
While suitable for enterprise, it might be overkill for small to medium businesses (SMBs) due to its complexity and likely higher cost. Managed Service Providers (MSPs) could leverage Proofpoint for their larger, security-conscious clients, but it may require significant investment in training and resources to manage effectively.
DMARC Manager is ideal for SMBs and organizations primarily focused on achieving DMARC compliance and gaining visibility into their email sending posture without the overhead of a full security suite. Its simplicity makes it accessible for teams with fewer dedicated security resources.
It's also a good option for Managed Service Providers (MSPs) who want to offer DMARC monitoring services to a broad range of clients, from SMBs to smaller enterprises, without needing deep email security expertise. Larger enterprises might find it a solid tool for DMARC, but may seek additional security layers from other vendors.
How does Proofpoint Email Fraud Defense compare with DMARC Manager?
DMARC report analysis
Analysis of DMARC aggregate and forensic reports.
Source detection
Identifies all sending sources for a domain.
Forward detection
Detects email forwarding that impacts DMARC.
Spoof detection
Identifies attempts to spoof your domain.
Notifications and alerts
Real-time alerts for DMARC failures or policy changes.
Reporting
Customizable reports on DMARC compliance and trends.
API
Programmatic access to DMARC data and management.
Multi-tenancy
Manages multiple domains or client accounts.
SPF flattening
Simplifies SPF records to avoid lookup limits.
Hosted DMARC
External management of DMARC records.
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Implementation and monitoring of MTA-STS and TLS-RPT.
Blocklists and reputation
Monitors blocklists and sender reputation beyond DMARC.
AI copilot
Assisted DMARC management with artificial intelligence.
DNS monitoring
Monitors DNS records for DMARC, SPF, DKIM health.
Self hostable
Option to host the solution on private infrastructure.
Free trial/free tier
Availability of a free evaluation period or perpetual free plan.
Drawbacks and what to watch out for
Proofpoint Email Fraud Defense, while powerful, can sometimes be an 'overkill' for some organizations, with its aggressive filtering occasionally flagging legitimate emails and causing delays. The configuration and implementation process can also be challenging. DMARC Manager, on the other hand, lacks detailed public reviews, making it difficult to assess specific drawbacks from user feedback, though its simpler focus might mean fewer advanced features compared to broader security platforms.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.3 / 5(12)
0 / 5(0)
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam
What do you dislike about Proofpoint Email Fraud Defense?
Too much filtering. At times, overkill. Filters out legitimate emails.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
I do like that it auto scans my emails and sorts out the scam/fraudulent ones.
What do you dislike about Proofpoint Email Fraud Defense?
I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages.
What do you dislike about Proofpoint Email Fraud Defense?
Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment.
Recommendations to others considering Proofpoint Email Fraud Defense:
This product offers you great security over emails and customers can leverage the support and different product portfolio they offer.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense?
It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing.
What do you dislike about Proofpoint Email Fraud Defense?
It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive
Recommendations to others considering Proofpoint Email Fraud Defense:
It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense?
Ability to filter by most likely spam emails. We also have the ability to open up domains.
What do you dislike about Proofpoint Email Fraud Defense?
The UI can be a bit more intuitive if it was up to me.
Recommendations to others considering Proofpoint Email Fraud Defense:
I would recommend for the ease of use and security features offered.
What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you?
Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
Proofpoint Email Fraud Defense does not provide public pricing tiers and requires direct contact for quotes, while DMARC Manager indicates a free trial but also with no public pricing plans readily available.
Small
Up to 10k emails / month
Contact for pricing
Contact for pricing
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Proofpoint Email Fraud Defense or DMARC Manager?
4.3 / 5(12)
