What do you like best about MXToolbox? It helped us solve the small issue we had with our emails going to customers spam folder. What do you dislike about MXToolbox? I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card. Recommendations to others considering MXToolbox: I don't recommend them because of their shady business practices. What problems is MXToolbox solving and how is that benefiting you? fixing a problem with emails going to spam

What do you like best about EasyDMARC? The aggregated reports are great, as well as the ability to have multiple domain reports displayed in one reporting system. What do you dislike about EasyDMARC? I started my free trial after a sales rep gave me a demo of the tool. I added 12 domains to the system. Ultimately, I was motivated to start using the software since it takes some time to set up. After all domains were set up, I reached back out to schedule another meeting (that's the only support available during the trial) trying to understand "what's next". It costs $79 for 5 domains; so I knew 12 domains would cost more, but I couldn't really grasp the business case yet. Why use easyDMARC over not using it? Setting up DKIM, SPF, etc., can be done without it. In the second meeting, my salesperson wasn't helpful at all. She pointed out that she had already answered some of my questions in the first meeting, repeatedly mentioned how important "this all" is, and that their customers are all happy. But I still didn't understand how to use it effectively. How do I go about using this software daily and make it part of my business routine? The conversation became heated when we went through an aggregated report by domain and looked at non-compliant traffic. There was some, and I didn't know what the source was. So, I asked, "What do I do now with this information?" She responded that she is not an engineer and that after I subscribe, I can reach out to customer service, but that all their customers find this all very easy. I had to stop the conversation and felt very disappointed since I was simply looking for an explanation on how to use the information provided so I could build a case for why it makes sense to buy this software for my company. What problems is EasyDMARC solving and how is that benefiting you? I was hoping to find a solution that keeps us on top of complience, reporting and data management.

What do you like best about MXToolbox? I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans. What do you dislike about MXToolbox? Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99. On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund. On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197 In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial. Recommendations to others considering MXToolbox: Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99. What problems is MXToolbox solving and how is that benefiting you? Their free tools will help you diagnose MX configuration issues.

What do you like best about EasyDMARC? The easydmarc platform offers some features that many major email security companies do not provide, such as managed DMARC and managed DKIM. It also includes support for BIMI and MTA-STS. What do you dislike about EasyDMARC? The reporting section feels quite basic. It would be helpful if there were an AI feature to improve the wording, such as clarifying that after enforcing a DMARC policy set to p=reject, any non-compliant or threat-sending sources will no longer have their messages delivered to the receiver. What problems is EasyDMARC solving and how is that benefiting you? Easydmarc addresses the visibility challenges that often arise when implementing DMARC. By providing a clear list of sending sources, separated into compliant and non-compliant sections, it allows us to identify legitimate senders within our organization—even those that might not be known to the IT department. Additionally, the platform simplifies the process of implementing BIMI and MTA-STS, making it possible to set them up with just a few clicks.

What do you like best about MXToolbox? The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below. What do you dislike about MXToolbox? Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud. What problems is MXToolbox solving and how is that benefiting you? Simple things like reverse DNS lookup helped us to check our email setup.

What do you like best about EasyDMARC? Multi-tenanted and easy to use for MSP to deploy managed DMARC for customers What do you dislike about EasyDMARC? The platform keeps adding more features, and I find myself needing to learn how to deploy all of them. It also requires me to make manual changes through DNS, which adds another step to the process. What problems is EasyDMARC solving and how is that benefiting you? DMARC and SPF management consolidated for all customers in a single console.

What do you like best about EasyDMARC? The UI was the top among the competitors. It makes DMARC analysing task to be very easy. The other tools' interface was very complex compared to EasyDMARC. The support team is also very attentive and they are very quick. What do you dislike about EasyDMARC? Their current infrastructure is not enough for the current workload and they are transitioning a new infrastructure to solve this issue which is temporarily. They dont have sub-domain categorization to classify all the sub-domains for their intended purpose. However, they informed that this feature request is on their roadmap. Other than these, there is actually nothing that I can think of being a task-blocker for my daily operation. What problems is EasyDMARC solving and how is that benefiting you? To analyze our large landscape of our email providers that are used for campaings, transactional emails, system notification emails. We are also interested to continuiosly monitor the malicious actors that impersonates our email domains. One of the best use case of DMARC analyzers is to provice a large overview to fix all email records if a domain is missing them like SPF, DKIM and DMARC DNS records.

What do you like best about EasyDMARC? Its an incredibly straight forward product. There is managed DMARC, BIMI, and MTA-STS that once added to DNS can be configured quickly! Additionally their customer support is top knotch. I created a ticket, was contacted within 10 minutes, and they answered all my questions. What do you dislike about EasyDMARC? This is likely not something they can do based on DNS limitations, but I'd like to see a managed DKIM option if at all possible. What problems is EasyDMARC solving and how is that benefiting you? My company had no DMARC policy in place. This was causing some of our business emails to end up in spam as well as finding spam companies somehow using our domain. While I haven't configured our policy to reject yet, its made the process to get to there much easier.