MXtoolbox vs DMARC Report

What do you like best about MXToolbox? It helped us solve the small issue we had with our emails going to customers spam folder. What do you dislike about MXToolbox? I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card. Recommendations to others considering MXToolbox: I don't recommend them because of their shady business practices. What problems is MXToolbox solving and how is that benefiting you? fixing a problem with emails going to spam

What do you like best about DMARC Report? Dmarc is critical to email deliverability and the tools they offer make it easier to set up than others I have tried. What do you dislike about DMARC Report? Still need a bit of technical skill to discern the forensic reports. What problems is DMARC Report solving and how is that benefiting you? Email Deliverability is critical to my business and DMARC report keeps me aware of issues with the authenticity of my site.

What do you like best about MXToolbox? I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans. What do you dislike about MXToolbox? Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99. On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund. On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197 In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial. Recommendations to others considering MXToolbox: Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99. What problems is MXToolbox solving and how is that benefiting you? Their free tools will help you diagnose MX configuration issues.

What do you like best about DMARC Report? I find the whole SPF, DKIM, and DMARC configuration of email addresses to be thoroughly confusing. I have a technical bent, so I shouldn't be mystified, yet somehow I am. DMARC Report relieves most of this grief. The website has a clear, logical interface, so it's easy to find what I need. It tells me if I've misconfigured something. It sends me weekly reports of my deliverability stats, which are very easy to read. I'm not currently sending stuff out via mailing lists. I wanted to set up SPF, DKIM, and DMARC so I could be sure that my regular business email was getting delivered. DMARC Report has some advanced reporting of fancy threats that don't concern me yet, because my business is still small. What do you dislike about DMARC Report? The price is high for me, due to my business's small size. The pricing is geared for larger businesses. I hope to grow into needing that much capacity, but they're a bit of an ill fit for me at the moment. If your company is small and you use just one domain name, their Free plan might be all you need. I'm thinking of downgrading to that. What problems is DMARC Report solving and how is that benefiting you? I need the confidence that my email is configured properly to guarantee delivery. DMARC Report provides reports that are easy to read. I can see at a glance if I have a problem.

What do you like best about MXToolbox? The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below. What do you dislike about MXToolbox? Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud. What problems is MXToolbox solving and how is that benefiting you? Simple things like reverse DNS lookup helped us to check our email setup.

What do you like best about DMARC Report? It provides comprehensive insights into all messages sent from your domain, ensuring you have all the necessary information to maintain robust email security and improve deliverability. The detailed reports help identify and mitigate potential threats, making it an essential resource for any organization serious about email authentication. What do you dislike about DMARC Report? Support on a very specific question I had regarding my hosting business was hard to get answered. What problems is DMARC Report solving and how is that benefiting you? As described it is showing all messages that are being send from your domain.

What do you like best about MXToolbox? -Affordable pricing -Setting up is very easy -Useful dashboards -Makes email reputation checks easier What do you dislike about MXToolbox? -This tool covers everything required for email management, there is nothing to dislike about. What problems is MXToolbox solving and how is that benefiting you? I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.

What do you like best about DMARC Report? My team and I enjoy the simplicity and effectivity of DMARC Report- it just works. Options are easy to find, the platform does exactly what it says it will do, and the value generated is great. Multi-Tenant capabilities are also a huge plus. What do you dislike about DMARC Report? The user interface needs a little work. I'd like it to ideally be a little more fluid, modern, and polished. It's not a deal breaker and is highly usable, but a touch up would be appreciated. What problems is DMARC Report solving and how is that benefiting you? Managing our clients DMARC can be chaotic and time consuming- this makes it easy putting everything in a clean easy report with tons of options for us to easily manage and configure our client's DMARC and other DNS settings.

What do you like best about MXToolbox? MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks. What do you dislike about MXToolbox? For a free tool, I'd say MXToolBox is pretty top-notch. What problems is MXToolbox solving and how is that benefiting you? I used MXToolBox for DNS look-ups and blacklist checks.

What do you like best about DMARC Report? Comprehensive email security solution with DMARC reporting, TLS, and more. What do you dislike about DMARC Report? It can be confusing to navigate the menus and occasionally it resets to the default domain. What problems is DMARC Report solving and how is that benefiting you? DMARC reports are largely unreadable to humans, and a parser is a must. DMARC Report has been great for both my own and my clients' domains, providing easy to digest reporting and giving insights into authentication problems as well as spoofing.