When we dove into Mail Tower's feature set, we found a solid foundation for DMARC reporting and analysis. It provides the essential tools to gain visibility into your email ecosystem, showing sources, authentication results, and overall compliance. The interface is straightforward, allowing for a quick overview of your DMARC data.
Mail Tower excels in offering detailed aggregate and forensic reports, which are crucial for identifying legitimate senders and pinpointing unauthorized ones. We appreciate its ability to break down complex data into understandable segments, making it easier to diagnose delivery issues and enforce DMARC policies effectively. It's a workhorse for data-driven DMARC management.
Sendmarc presents a robust feature set, particularly for those seeking a more guided and comprehensive approach to DMARC. Beyond standard reporting, it integrates elements like blocklist reporting and MTA-STS/TLS-RPT, demonstrating a broader view of email security. Their emphasis on configuration and failure reports is a strong point for active policy enforcement.
What stands out with Sendmarc is its managed service offerings, which become more prominent in higher tiers. This includes hands-on assistance with DMARC, SPF, DKIM, and BIMI configuration, offering a significant advantage if you prefer expert guidance throughout your DMARC journey. It's designed to take much of the heavy lifting off your shoulders, a boon for those with limited internal resources.
How easy is each product to use
User experience
Mail Tower offers a clean and functional user interface that we found intuitive for everyday DMARC monitoring. The dashboards are well-organized, presenting key metrics like compliance rates and top sending sources at a glance. It's designed for users who want to quickly access and understand their DMARC data without excessive clutter.
The platform's navigation is logical, making it easy to drill down into specific reports or adjust settings. While not overly flashy, its simplicity is a strength, ensuring that the focus remains on the data. We found the learning curve to be minimal, allowing us to get up to speed with DMARC analysis relatively quickly.
Sendmarc's user experience is geared towards providing comprehensive insights, often with a more structured, guided feel. We noted its detailed analysis tools and how it walks users through various aspects of email authentication. For new users, there might be a slight learning curve, as some reviews suggest, but the depth of information is a significant benefit.
The platform offers a clear progression from visibility to enforcement, often accompanied by strong support elements. While some aspects of automated reporting might be improved, as indicated by user feedback, the overall experience is designed to be supportive, particularly through its managed service tiers. It strives to make DMARC less daunting.
Which product has the best support
Support
Based on our experience, Mail Tower offers responsive support that focuses on technical assistance and guidance. While detailed support information isn't as publicly prominent as some competitors, their approach aligns with a self-service model, empowering users with solid documentation and direct channels for help when needed.
We found that inquiries were handled efficiently, providing clear explanations and solutions for any DMARC-related challenges. For users who prefer to manage their DMARC independently but still value reliable assistance, Mail Tower's support structure is certainly adequate.
Sendmarc prides itself on a hands-on, highly engaged support model, a sentiment echoed frequently in user reviews. We experienced this firsthand, particularly with their proactive guidance during DMARC implementation and ongoing optimization. This approach is especially beneficial for organizations requiring more intensive assistance.
Their support extends beyond troubleshooting, often including training and direct assistance with complex configurations. While some feedback points to communication as a partner could be improved, the consensus is that Sendmarc's team is passionate and dedicated to ensuring clients achieve full DMARC compliance.
Who should use each product
Suitability
Mail Tower is well-suited for organizations that prefer a robust, self-managed DMARC reporting solution. Its focus on detailed data analysis and a clear interface makes it an excellent choice for teams with internal expertise capable of interpreting reports and making DNS changes. It's a solid tool for those who want to retain full control over their DMARC journey.
For SMBs, Mail Tower offers the necessary visibility without unnecessary complexity, assuming they have some technical proficiency. For larger enterprises, it can serve as a powerful data aggregation and analysis platform. MSPs could also leverage its reporting capabilities to manage multiple clients, though it might require integrating with their existing service delivery workflows rather than offering built-in multi-tenancy as a primary feature.
Sendmarc truly shines for organizations that appreciate comprehensive, often managed, DMARC services. It's an ideal fit for those who need significant hand-holding or lack the internal resources to navigate DMARC complexities. Their structured implementation process and ongoing support make it very accessible, even for those new to DMARC.
For SMBs, the guided approach can be invaluable. For enterprises, particularly those with complex email ecosystems or stringent compliance needs, Sendmarc's premium and enterprise tiers offer extensive features and dedicated support. Crucially, Sendmarc offers explicit multi-tenancy plans tailored for MSPs, allowing them to centrally manage thousands of customers and domains, making it a highly suitable choice for service providers looking to offer DMARC as a service.
How does Mail Tower compare with Sendmarc?
DMARC report analysis
Ability to analyze aggregate DMARC reports.
Source detection
Identifies email sending sources.
Forward detection
Detects email forwarding issues.
Spoof detection
Identifies unauthorized use of your domain.
Notifications and alerts
Receives real-time alerts on DMARC issues.
User reviews suggest this could be improved
Reporting
Offers various DMARC reports.
API
Provides an API for integration.
Multi-tenancy
Manages multiple client domains.
Requires custom integration for MSPs
Dedicated MSP plans available
SPF flattening
Helps manage SPF record limits.
Hosted DMARC
Offers DMARC record hosting.
BIMI
Supports Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Monitors and reports on MTA-STS/TLS.
Blocklists and reputation
Checks against email blocklists and monitors reputation.
AI copilot
Uses AI for advanced insights or automation.
DNS monitoring
Monitors relevant DNS records.
Self hostable
Option to host the software on your own infrastructure.
Free trial/free tier
Offers a free trial or a permanent free plan.
Typically a time-limited trial
Permanent free tier for 1 domain, 5k emails
Drawbacks and what to watch out for
When evaluating DMARC solutions, it's crucial to consider potential drawbacks. Mail Tower, while feature-rich, doesn't offer extensive managed services, meaning you'll need internal expertise to leverage its full potential. Sendmarc, on the other hand, while highly supportive, has been noted by some users for a slight learning curve and opportunities for improvement in partner communication and automated reporting.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.9 / 5(39)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Agile, dynamic and great feature set from Sendmarc
4.0 / 5
What do you like best about Sendmarc? Cost effective tooling to provide the basic security neccessities for organizations. Easy and quick implementation with intuitive reporting. Extremely easy to implement. What do you dislike about Sendmarc? Better communucation as a partner for effective implementation with customers. What problems is Sendmarc solving and how is that benefiting you? Primarily email impersanation.
Mohamed O.
Head of Managed Services (MSP) Mid-Market (51-1000 emp.)
rebyC spreading the love about Sendmarc
4.0 / 5
What do you like best about Sendmarc? Sendmarc helps organizations protect their email domains from phishing and spoofing attacks. What do you dislike about Sendmarc? If your company are considering using Sendmarc or are experiencing challenges with the platform, it's advisable to check the latest reviews, forums, or customer feedback for up-to-date information on potential dislikes or issues. What problems is Sendmarc solving and how is that benefiting you? The benefits of using Sendmarc include a reduction in successful phishing attacks, enhanced brand trust, improved email deliverability, and better overall email security. By preventing unauthorized use of domains and increasing the visibility into email authentication, organizations can mitigate the risks associated with email-based threats.
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
Enhanced Email Security with Sendmarc: Protecting Your Communications
4.0 / 5
What do you like best about Sendmarc? Sendmarc simplifies email authentication, making it easy for users to implement and manage. It has a User-Friendly Interface. Offers valuable insights into email delivery with Actionable Insights. What do you dislike about Sendmarc? There's a learning curve for new users. They could enhance onboarding or provide additional resources. What problems is Sendmarc solving and how is that benefiting you? 1. Combats Email Spoofing and Phishing 2. Ensures Email Authenticity 3. Improved Email Deliverability and Reputation Management
Verified User in Events Services
Small-Business (50 or fewer emp.)
Great team pushing a useful product
4.5 / 5
What do you like best about Sendmarc? The team are passionate about what they do and always willing to help. The flexible offering for clients based on their needs/ organisation size. What do you dislike about Sendmarc? Nothing I can think of at this stage.... What problems is Sendmarc solving and how is that benefiting you? Domain security for our clients
Faye S.
Head of Customer Sucess Small-Business (50 or fewer emp.)
Great DMARC Compliance Platform with an exceptional team and support services!
4.5 / 5
What do you like best about Sendmarc? Sendmarc offers a user-friendly platform with seamless navigation, supported by an excellent customer service team providing swift and detailed responses. With plenty advanced features, its API-first approach ensures effortless integration. Implementation is rapid, complemented by proactive team assistance. Furthermore, its advanced reporting capabilities provide invaluable insights into the overall health of your email ecosystem. What do you dislike about Sendmarc? Honestly, there is nothing that I dislike about Sendmarc. The platform is excellent, offering extensive insights and features, backed by a fantastic team. From support to billing systems, everything works seamlessly. The whole experience has been a breeze. What problems is Sendmarc solving and how is that benefiting you? Sendmarc has been instrumental in solving several critical problems for us. Primarily, it has effectively stopped impersonation attacks, which has been crucial in protecting our brand integrity. With Sendmarc, no impersonated emails are sent from our domain to our clients, suppliers, or anyone else in the world. Additionally, Sendmarc has guided us to achieve DMARC compliance, significantly enhancing our overall email security. This ensures that our email communications are secure and trustworthy, providing peace of mind for both our organisation and our stakeholders.
Alex R.
Chief Operations Officer Small-Business (50 or fewer emp.)
Pricing
Mail Tower generally operates on a tiered, contact-for-pricing model, while Sendmarc offers a generous free tier and scales up with comprehensive business and MSP plans, also requiring direct contact for exact costs.
0 / 5(0)
