When we dove into Mail Tower, we found a focused suite of tools primarily centered around DMARC reporting and analysis. Its strength lies in providing clear visibility into email authentication results, making it easier to understand who is sending email on your behalf and if they are properly authenticated.
The platform offers comprehensive data aggregation, allowing us to parse through DMARC, SPF, and DKIM records efficiently. We appreciate its ability to break down complex email flows into actionable insights, which is crucial for moving towards a DMARC enforcement policy.
Proofpoint Email Fraud Defense, in our experience, extends well beyond just DMARC reporting, offering a broader email security ecosystem. It integrates DMARC capabilities within a larger framework designed to combat various forms of email fraud, including phishing and impersonation.
The feature set includes sophisticated threat intelligence, lookalike domain detection, and a virtual takedown service. While it handles DMARC, its primary focus felt more about overall threat mitigation, providing a holistic view of email attack vectors rather than a singular DMARC reporting focus.
How easy is each product to use
User experience
Navigating Mail Tower is generally straightforward. The dashboards are clean and present DMARC data in an easily digestible format, which we found beneficial for quick assessments. Setting up new domains and configuring reports was intuitive, even for those less familiar with the intricacies of email authentication.
The user interface prioritizes clarity, avoiding overwhelming users with excessive information. We felt it was designed for DMARC practitioners who need to quickly identify issues and track progress towards enforcement, without unnecessary distractions.
Proofpoint Email Fraud Defense presents a more complex user interface, which is understandable given its broader feature set. We found that it required a steeper learning curve to fully utilize all its capabilities, particularly when integrating with other Proofpoint products.
While powerful, the dashboard can feel a bit dense with information. It's built for security professionals who manage a wide array of threats, meaning DMARC reporting is one component among many, and sometimes required more clicks or deeper navigation to access specific DMARC insights.
Which product has the best support
Support
Mail Tower's support is responsive and knowledgeable, often provided directly by the product team. We found their team to be very hands-on, providing practical advice for DMARC implementation and troubleshooting. It felt like a personalized experience, which is a significant plus.
Documentation is clear, and we found their support staff helpful in guiding us through some of the more nuanced DMARC issues. For a specialized tool, this level of focused expertise is highly valuable.
Proofpoint's support structure is extensive, typical of a large enterprise vendor. They offer various tiers of support, and in our experience, the quality can vary depending on the specific issue and the support representative. For complex DMARC deployments, dedicated consultants are available.
While their resources are vast, including a comprehensive knowledge base, we sometimes experienced longer wait times or a need to escalate issues to find the right expert. Their support is geared towards a broad product suite, so DMARC-specific issues might require navigating to specialized teams.
Who should use each product
Suitability
Mail Tower is an excellent fit for small to medium-sized businesses (SMBs) and organizations primarily focused on achieving DMARC enforcement without the overhead of a larger security suite. Its simplicity and focused approach make it accessible for teams with limited dedicated email security personnel.
For Managed Service Providers (MSPs), Mail Tower offers a streamlined way to manage DMARC for multiple clients. Its clarity in reporting and ease of setup makes it a strong candidate for MSPs looking to add DMARC services. Enterprise clients might find it suitable for a dedicated DMARC solution, but would need to integrate it with other security tools.
Proofpoint Email Fraud Defense is primarily designed for large enterprises with complex security needs and significant budgets. Its comprehensive feature set, including advanced threat detection and incident response, aligns well with the requirements of large organizations facing sophisticated cyber threats.
While it includes DMARC, it's part of a broader security platform. For SMBs, it might be overkill and too costly. MSPs could potentially leverage it for their larger enterprise clients, but it's not inherently multi-tenant in the same way a pure DMARC reporting tool might be, requiring more hands-on management per client.
How does Mail Tower compare with Proofpoint Email Fraud Defense?
DMARC report analysis
Analysis of DMARC aggregate and forensic reports.
Provides detailed aggregate and forensic DMARC report analysis.
Offers DMARC report analysis within its broader email security platform.
Source detection
Ability to identify and categorize email sending sources.
Identifies and categorizes all email sending sources.
Identifies legitimate and fraudulent sending sources, including lookalike domains.
Forward detection
Detection of email forwarding impacting DMARC alignment.
Helps identify forwarding that impacts DMARC alignment.
Assists in detecting forwarding scenarios and their DMARC implications.
Spoof detection
Capabilities to identify and prevent email spoofing attempts.
Highlights DMARC failures indicative of spoofing attempts.
Uses advanced threat intelligence to detect and prevent various spoofing attacks.
Notifications and alerts
Configurable alerts for DMARC policy changes or authentication issues.
Configurable alerts for DMARC policy changes and authentication issues.
Provides alerts for DMARC policy breaches and emerging email threats.
Reporting
Comprehensive DMARC compliance and authentication reports.
Offers comprehensive DMARC compliance and authentication reports.
Generates detailed DMARC and overall email fraud defense reports.
API
Availability of an API for data integration.
No publicly available API for data integration.
Offers extensive APIs for integration with existing security ecosystems.
Multi-tenancy
Support for managing multiple clients or domains from a single interface.
Designed with multi-tenant capabilities, suitable for MSPs.
Primarily designed for single-organization enterprise deployments.
SPF flattening
Service to manage SPF record limits.
Provides hosted SPF to manage the 10-lookup limit.
Includes hosted SPF services to optimize record management.
Hosted DMARC
Management of DMARC records and policy configuration.
Manages DMARC records and policy configuration.
Offers hosted DMARC services for policy management and reliability.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
Supports BIMI implementation requirements for brand logo display.
Facilitates the underlying DMARC compliance needed for BIMI.
MTA-STS/TLS-RPT
Support for email transport layer security standards.
Supports the implementation of MTA-STS and TLS-RPT records.
Assists with MTA-STS and TLS-RPT for enhanced transport security.
Blocklists and reputation
Monitoring of email blocklists (blacklists) and sender reputation.
Focuses on DMARC, does not include blocklist monitoring.
Incorporates blocklist data and sender reputation as part of its platform.
AI copilot
AI-driven assistance for DMARC management or security tasks.
No AI-driven copilot features are advertised.
Does not feature an AI copilot for DMARC management.
DNS monitoring
Monitoring of DNS records relevant to email authentication.
Monitors DNS records crucial for email authentication.
Offers comprehensive domain discovery and DNS monitoring.
Self hostable
Option to self-host the solution.
Not available as a self-hosted solution; it is a SaaS platform.
Not available for self-hosting; provided as a cloud-based service.
Free trial/free tier
Availability of a free trial or a permanently free service tier.
No publicly advertised free trial or free tier.
No publicly advertised free trial or free tier, contact for pricing.
Drawbacks and what to watch out for
While both Mail Tower and Proofpoint Email Fraud Defense offer valuable DMARC capabilities, we've identified some areas for consideration. Mail Tower, being highly specialized, might lack the broader security features that larger enterprises require. Proofpoint, conversely, can feel like overkill for organizations solely focused on DMARC, with a steeper learning curve and a potentially higher price point.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.3 / 5(12)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Overkill
2.0 / 5
What do you like best about Proofpoint Email Fraud Defense? Great filters for junk and spam. Easy widgets in email notifications to release legit email that is not spam What do you dislike about Proofpoint Email Fraud Defense? Too much filtering. At times, overkill. Filters out legitimate emails. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? Protect network from illicit email spoofing. Employees that are non tech savvy that click on fishing emails.
Verified User in Food & Beverages
Mid-Market (51-1000 emp.)
Not sure if it's worth the hassle
2.5 / 5
What do you like best about Proofpoint Email Fraud Defense? I do like that it auto scans my emails and sorts out the scam/fraudulent ones. What do you dislike about Proofpoint Email Fraud Defense? I greatly dislike having to wait for the flagged emails, that are actually not fraudulent, but something that I am looking for. It does not send me the alert until the next day, and then once its been released and approved, it ends up taking another 10 minutes or so (Max) to get to me. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? I am getting significantly fewer fraudulent/scam emails
Verified User in Construction
Small-Business (50 or fewer emp.)
Email Protection by Proofpoint Fraud Defence
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense? This product provides email protection for both Inbound and outbound emails from all the domains which help in securing the mailboxes. This adds the advantage of the analytics features alike continuously shows the volume of mails as phishing /secures messages. What do you dislike about Proofpoint Email Fraud Defense? Like other proofpoint products this also has implementing and configuring problems as they are not easy to configure in the organization environment. Recommendations to others considering Proofpoint Email Fraud Defense: This product offers you great security over emails and customers can leverage the support and different product portfolio they offer. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? We are securing our emails from phising mails /messages for all the domains and for both inbound outbound messages.
Anjali V.
Cyber Security Analyst Enterprise (> 1000 emp.)
Reliable tool for spam emails!
4.0 / 5
What do you like best about Proofpoint Email Fraud Defense? It's a great reliable tool and keep your inbox more secure and spam free. As a security measure this is great tool which prevents from any fraudulent emails and send alerts as necessary. I am currently using at my company and find all the spam emails being avoided. We usually receives too many on our generic email alias and this help in securing. What do you dislike about Proofpoint Email Fraud Defense? It's a great tool, though I find the use of it a very little. Only being capable of avoiding spam emails. Also the dashboard is not much interactive Recommendations to others considering Proofpoint Email Fraud Defense: It was always better to have precaution than being penalized by unwanted threat. It's always good to be more secure and spam free and take preventive steps towards running your business securely. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? We consider our emails to be safe and spam free. And probably easy to set up
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
We use it as our Email Proxy.
4.5 / 5
What do you like best about Proofpoint Email Fraud Defense? Ability to filter by most likely spam emails. We also have the ability to open up domains. What do you dislike about Proofpoint Email Fraud Defense? The UI can be a bit more intuitive if it was up to me. Recommendations to others considering Proofpoint Email Fraud Defense: I would recommend for the ease of use and security features offered. What problems is Proofpoint Email Fraud Defense solving and how is that benefiting you? Fraud emails and Spam emails for our Enterprise account.
Verified User in Computer & Network Security
Enterprise (> 1000 emp.)
Pricing
Mail Tower offers transparent, tiered annual pricing in Euros, while Proofpoint Email Fraud Defense requires direct contact for a custom quote, reflecting its enterprise-focused solution.
Small
Up to 10k emails / month
Contact for pricing
Contact for pricing
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Mail Tower or Proofpoint Email Fraud Defense?
0 / 5(0)
