Mail Tower is focused on comprehensive email security, including DMARC, SPF, DKIM, and blocklist monitoring. Its platform provides detailed visibility into email streams, offering tools for in-depth analysis of authentication failures and potential spoofing attempts.
We found its reporting robust, allowing for granular data exploration to pinpoint exact issues. The emphasis is on a holistic view of email deliverability and security, integrating various protocols to ensure maximum protection and insight.
ProDMARC primarily specializes in DMARC enforcement and reporting. The tool offers a streamlined approach to DMARC compliance, with a strong emphasis on ease of use for core DMARC functionalities.
It excels in providing clear, actionable insights into DMARC aggregate reports, making it straightforward to identify legitimate and unauthorized sending sources. While its core strength is DMARC, it also supports related authentication standards to round out its offering.
How easy is each product to use
User experience
Mail Tower offers a feature-rich dashboard that, while powerful, can feel a bit dense for new users. Navigation is logical once you are familiar with the platform, but there is a slight learning curve to fully leverage its extensive capabilities.
We appreciate the depth of data presented, but sometimes wished for a more guided pathway for quick fixes. It caters well to users who prefer detailed control and extensive data points over minimalist design.
We found ProDMARC's interface to be very intuitive and user-friendly, particularly for those focused solely on DMARC. The dashboard is clean, and the data visualization is clear, making it easy to understand your domain's authentication status at a glance.
It prioritizes simplicity without sacrificing the essential DMARC reporting features, which is great for day-to-day monitoring. This focus makes it highly accessible for teams that need effective DMARC management without unnecessary complexity.
Which product has the best support
Support
We experienced responsive support from Mail Tower, with their team being knowledgeable in handling complex DMARC and email deliverability queries. Documentation is comprehensive, and while direct interaction might be needed for intricate setups, their team provides thorough assistance.
The support structure is geared towards providing detailed solutions, helping users navigate the platform's advanced features effectively.
ProDMARC consistently receives high praise for its customer support, and we concur. Their team is exceptionally responsive and proactive, offering timely and clear communication.
They often go the extra mile to provide assistance, which is invaluable, especially during initial DMARC implementation or troubleshooting. This strong support system is a significant advantage, particularly for those who might need more hands-on guidance.
Who should use each product
Suitability
Mail Tower is highly suitable for Managed Service Providers (MSPs) due to its multi-tenancy features and comprehensive suite of email security tools, allowing MSPs to manage multiple client domains efficiently from a single platform. For enterprise-level organizations, it is well-suited for those requiring extensive DMARC monitoring, SPF flattening, and advanced email security across complex infrastructures.
For Small to Medium Businesses (SMBs), it can be powerful but might offer more features than smaller businesses initially require, potentially leading to a steeper learning curve without dedicated IT staff. It truly shines when dealing with intricate email ecosystems.
ProDMARC can serve MSPs, especially those focusing primarily on DMARC enforcement for their clients, though it might lack some of the broader email security integrations found in other tools. For enterprises, it is a strong contender prioritizing robust DMARC implementation and simplified management, particularly valuing excellent customer support during rollout and ongoing monitoring.
For SMBs, ProDMARC is very suitable, offering an effective and user-friendly DMARC reporting solution. The availability of a free trial makes it an accessible entry point for smaller teams looking to improve their email security posture with minimal fuss.
How does Mail Tower compare with ProDMARC?
DMARC report analysis
Ability to process and visualize DMARC aggregate reports.
Source detection
Identify legitimate and unauthorized email sending sources.
Forward detection
Identify email forwarding issues that impact DMARC.
Spoof detection
Detect and alert on email spoofing attempts.
Notifications and alerts
Receive real-time alerts for DMARC policy violations or suspicious activity.
Reporting
Comprehensive and customizable reports on email authentication.
API
Programmatic access to DMARC data and management features.
Limited or no public API for integration.
Multi-tenancy
Manage multiple client domains from a single account, ideal for MSPs.
Primarily designed for single-organization use.
SPF flattening
Automated solution to manage SPF lookup limits.
Hosted DMARC
Provide hosted DMARC records to simplify management.
BIMI
Support for Brand Indicators for Message Identification (BIMI).
MTA-STS/TLS-RPT
Support for SMTP MTA Strict Transport Security and TLS Reporting.
Not a core focus or feature.
Blocklists and reputation
Monitor domain and IP reputation against common blocklists (blacklists).
Not a primary feature, focus is DMARC.
AI copilot
Leverage artificial intelligence for insights and automation.
DNS monitoring
Monitor DNS records relevant to email deliverability.
Limited or no dedicated DNS monitoring.
Self hostable
Option to host the software on your own infrastructure.
SaaS only.
SaaS only.
Free trial/free tier
Availability of a free version or trial period.
No free trial or tier mentioned.
15-day free trial available.
Drawbacks and what to watch out for
Mail Tower, while powerful, can present a steeper learning curve for new users due to its extensive feature set. ProDMARC's primary area for improvement could be expanding its policy customization options to offer more flexibility for advanced DMARC implementations, as noted by some users. Another point to watch out for is that ProDMARC's pricing is not transparently available, which requires direct engagement to understand costs.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.8 / 5(23)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Great Support and DMARC management
4.5 / 5
What do you like best about ProDMARC?
What I like best is its intuitive dashboard and automated reporting, which make it easy to monitor DMARC compliance across domains.
What do you dislike about ProDMARC?
Some advanced users may find the policy customization options less flexible compared to manual DMARC implementations.
What problems is ProDMARC solving and how is that benefiting you?
It simplifies policy enforcement and helps strengthen email security with minimal effort. A great tool for any organization looking to improve email trust and deliverability.
Rishabh S.
Analyst Enterprise (> 1000 emp.)
Received very positive feedback from our end customers regarding the product and service quality.
4.5 / 5
What do you like best about ProDMARC?
Previous Response: The customer support team provides immediate responses, which I really appreciate.
What do you dislike about ProDMARC?
Previous Response: The pricing in this region is not competitive. As a result, customers and partners are considering alternative options to find more affordable solutions.
What problems is ProDMARC solving and how is that benefiting you?
Visibility and security of the Domain's
robin j.
Head of Sales & Partnership Mid-Market (51-1000 emp.)
Excellent Customer Support
4.5 / 5
What do you like best about ProDMARC?
Consolidated ProDMARC Reports including Compliance and Weekly Failure Reports without
What do you dislike about ProDMARC?
Deep analysis of forensic report RUF is required.
What problems is ProDMARC solving and how is that benefiting you?
1. It enables DMARC enforcement and reject spoofed emails.
2. Helps in providing centralized dashboard.
3. Monitoring of emails on behalf of us.
4. Helps in compliance checks and notifying if mails are getting delivered/passed/failed through either SPF or DKIM.
Pranav K.
Senior Manager Information Security Enterprise (> 1000 emp.)
ProDMARC DMARC and BIMI providing awesome support
4.5 / 5
What do you like best about ProDMARC?
ProDMARC and BIMI providing valuable support for Mail security
What do you dislike about ProDMARC?
Enchasing the Product Dashboard and Reporting Features
What problems is ProDMARC solving and how is that benefiting you?
Providing DMARC and SPF effective filtering based on Mail SPAM based filtering
Verified User in Insurance
Enterprise (> 1000 emp.)
Improved our email security posture with seamless implementation and reliable support
4.5 / 5
What do you like best about ProDMARC?
ProDMARC’s intuitive interface and proactive support make DMARC implementation and monitoring effortless and effective.
What do you dislike about ProDMARC?
While ProDMARC offers excellent functionality, the initial configuration process could be more streamlined for quicker onboarding
What problems is ProDMARC solving and how is that benefiting you?
ProDMARC helps us combat email spoofing and phishing by enforcing DMARC policies effectively. This has significantly improved our domain reputation, reduced fraudulent email risks, and enhanced overall email security
Verified User in Insurance
Enterprise (> 1000 emp.)
Pricing
Mail Tower's pricing is annual and requires direct contact for specific tier details, similar to ProDMARC, which offers a free trial but no publicly available pricing structure.
0 / 5(0)
