When we dive into Mail Tower's feature set, we find a platform primarily focused on DMARC reporting and analysis. It provides the core functionalities you would expect, allowing us to monitor email streams, identify authentication issues, and move towards a DMARC enforcement policy. The interface aims for clarity, presenting aggregate reports in a digestible format.
However, we've observed that Mail Tower tends to stick to the fundamentals. While effective for DMARC, it doesn't extend as broadly into a holistic email security suite. Features like comprehensive SPF flattening, advanced DNS monitoring, or integrated BIMI management are not as prominent or as deeply integrated as with some other platforms we have used. It's a specialist rather than a generalist in the email security realm.
PowerDMARC, on the other hand, presents a much broader and more integrated suite of features. Beyond DMARC, it incorporates tools for SPF, DKIM, BIMI, MTA-STS, and TLS-RPT, aiming to be a one-stop shop for email authentication and security protocols. We appreciate its hosted services, such as Hosted DMARC and PowerSPF (SPF flattening), which simplify DNS record management, particularly for complex environments.
The platform also boasts features like AI copilot for analysis, real-time threat maps, and comprehensive domain health checks, which provide deeper insights into email ecosystem performance and potential vulnerabilities. Its multi-tenancy capabilities and API access are particularly appealing for Managed Service Providers (MSPs) and larger organizations looking to manage multiple client domains or integrate with existing systems.
How easy is each product to use
User experience
From our hands-on experience, Mail Tower offers a straightforward user interface that prioritizes function over form. It's relatively easy to navigate for users who are already familiar with DMARC concepts, presenting reports and data without too much clutter. Setting up a new domain and configuring RUA/RUF addresses is a smooth process.
However, for those less experienced with email authentication, the learning curve might feel a bit steeper due to a lack of extensive contextual help or guided walkthroughs within the platform. While the simplicity is a benefit for seasoned users, it could be a drawback for newcomers or those managing DMARC for the first time who might prefer more hand-holding.
PowerDMARC provides a feature-rich platform that is surprisingly intuitive given its breadth of functionality. We've found their setup wizards and step-by-step guides invaluable, especially when configuring multiple email authentication protocols. The dashboard offers a clear overview of domain status, and drilling down into specific reports is generally straightforward. The one-click DNS publishing and hosted services significantly simplify management.
While some users have noted that the UI can feel a little dense or that switching between clients in an MSP view could be smoother, these are minor points in an otherwise robust experience. The platform's commitment to guiding users through complex processes, combined with its comprehensive toolset, makes it accessible even for those with less technical expertise in email security.
Which product has the best support
Support
Our interactions with Mail Tower's support have been generally responsive, though the channels and depth of assistance can vary. They typically offer email-based support and documentation to help users troubleshoot common issues and understand their reports. For standard DMARC inquiries, we found their team to be helpful in guiding us.
However, for more complex scenarios or proactive engagement, we've noted that their support model is more reactive. There isn't an extensive range of advanced support options like phone support, dedicated account managers, or screen-sharing sessions that some larger organizations or MSPs might require. It's a functional support system, but perhaps not one that goes above and beyond.
PowerDMARC truly shines in its support offerings. We consistently found their team to be highly responsive and knowledgeable, often providing assistance through various channels including email, chat, and even screen-sharing sessions when needed. Users frequently highlight the helpfulness of their technical staff during onboarding and troubleshooting complex DMARC, DKIM, or SPF issues.
The platform also provides an array of video tutorials and interactive demos, complementing their hands-on support. For MSPs, their partner program often includes dedicated marketing support and managed services options, which points to a more comprehensive and proactive support philosophy. This commitment to customer success is a significant differentiator, ensuring users are not just left to figure things out on their own.
Who should use each product
Suitability
Mail Tower is best suited for organizations primarily focused on DMARC compliance without needing an expansive suite of additional email security features. It's a good fit for SMBs (Small to Medium Businesses) that have a clear understanding of their email authentication needs and prefer a straightforward, no-frills tool for DMARC reporting and enforcement.
For larger enterprises or MSPs (Managed Service Providers), Mail Tower might lack the advanced features like multi-tenancy, granular access controls, or comprehensive API integrations required to manage complex client portfolios or large-scale email infrastructures efficiently. It's a solid choice for a specific use case, but may not scale well for diverse or demanding requirements.
PowerDMARC caters to a broader audience, from small businesses utilizing its free tier to large enterprises and MSPs. Its comprehensive feature set, including hosted services for SPF, DKIM, and DMARC, makes it ideal for organizations seeking an all-in-one email authentication and security platform. SMBs will benefit from its guided setup and ease of use, while enterprises can leverage its extensive reporting, API access, and advanced security features.
PowerDMARC is particularly well-suited for MSPs due to its multi-tenant control panel, white-label support, and consolidated domain view, which allows them to efficiently manage numerous client domains. Its robust support and various integrations also make it a strong contender for organizations with complex requirements and those prioritizing a holistic approach to email security and deliverability.
How does Mail Tower compare with PowerDMARC?
DMARC report analysis
Detailed analysis of DMARC aggregate reports.
Source detection
Identifies legitimate and illegitimate sending sources.
Forward detection
Detects email forwarding chains that might impact DMARC.
Less explicit detection for complex forwarding scenarios.
Spoof detection
Alerts on potential spoofing attempts.
Notifications and alerts
Proactive alerts for DMARC policy changes or issues.
Includes real-time RUF alerts.
Reporting
Exports and customizable reports.
Offers basic & advanced PDF reports, CSV export.
API
Programmatic access for integration.
API access is limited or not widely advertised.
API access available in higher tiers.
Multi-tenancy
Manage multiple domains or client accounts from one dashboard.
Not designed for multi-client management.
Dedicated MSP/MSSP program.
SPF flattening
Manages complex SPF records to stay within DNS lookup limits.
Requires manual management or external tools.
Included via Power SPF hosted service.
Hosted DMARC
Manages DMARC records on your behalf.
Requires DMARC record to be hosted externally.
Included in all plans.
BIMI
Brand Indicators for Message Identification support.
Not a primary focus or integrated feature.
Hosted BIMI included.
MTA-STS/TLS-RPT
Monitoring and management for email encryption protocols.
Not natively supported.
Hosted MTA-STS and TLS-RPT available.
Blocklists and reputation
Monitors domain and IP reputation on blocklists (or blacklists).
Lacks integrated blocklist monitoring.
Reputation monitoring (IP/Domain) available.
AI copilot
AI-powered assistance for DMARC analysis and recommendations.
No AI integration for analysis.
Features AI analysis for insights.
DNS monitoring
Monitors changes and health of DNS records.
Limited or no dedicated DNS monitoring.
Domain DNS timeline and health check.
Self hostable
Option to host the DMARC solution on your own infrastructure.
Cloud-based solution only.
Cloud-based solution only.
Free trial/free tier
Availability of a free trial or perpetually free service tier.
No publicly available free tier or extensive trial.
Offers a comprehensive free plan for personal domains.
Drawbacks and what to watch out for
Mail Tower, while a functional DMARC reporter, primarily serves those with straightforward DMARC needs and might feel limited for organizations seeking a broader email security ecosystem. Its support, while adequate, may not meet the demands of enterprise clients or MSPs requiring proactive, high-touch assistance. PowerDMARC, on the other hand, occasionally draws feedback regarding its user interface complexity in specific areas, particularly within its MSP view, and some users express a desire for more whitelabel customization. Its extensive features, while powerful, can sometimes overwhelm new users during initial setup.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.9 / 5(208)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
N/A
4.0 / 5
What do you like best about PowerDMARC? Easy to use, easy to implement, comprehensive What do you dislike about PowerDMARC? Nothing to report except perhaps the billing module, which is a bit difficult to find. What problems is PowerDMARC solving and how is that benefiting you? Email security management for our clients
Verified User in Computer & Network Security
Mid-Market (51-1000 emp.)
E-mail security made easy
4.0 / 5
What do you like best about PowerDMARC? Very easy to set up. You can start with the basics and add features later. The system also guides you through the set-up process and provides recommendations for improvement. What do you dislike about PowerDMARC? For reporting and advanced features a subscription is required. However, for basic security for personal domains it's free! What problems is PowerDMARC solving and how is that benefiting you? More and more emails where rejected by email servers, or put in the SPAM folder of the recipient. Turns out a DMARC record is required by more and more e-mail providers. With PowerDMARC it is easy to solve this! Emails send from our domain are now fully compliant!
Juriaan K.
Personal domain for emailing Small-Business (50 or fewer emp.)
Fantastic All-in-One DMARC Management, But Needs Easier Client Switching and More Whitelabel Options
4.5 / 5
What do you like best about PowerDMARC? I really appreciate how convenient it is to handle all the DMARC settings within a single, user-friendly platform. Their support team has been excellent in walking us through set up and troubleshooting for our specific clients. What do you dislike about PowerDMARC? I would like to see more customization options available in the Whitelabel section. Some of the current image sizing choices don't work well with our logo, which isn't a major issue, but having more flexibility would be a nice improvement. Additionally, switching between clients in the MSSP view is a little tedious. Right now, you have to log in as a specific client and then log out to return to the MSSP view. It would be much easier if there were a "User/Client" drop-down menu in the upper right corner, allowing you to quickly switch back and forth. What problems is PowerDMARC solving and how is that benefiting you? It is helping us protect our clients emails and reputations by blocking spoofing.
Zohra M.
Chaos-to-Order Transformation Expert Small-Business (50 or fewer emp.)
Solid DMARC service
4.5 / 5
What do you like best about PowerDMARC? Solid technology, great price, great support What do you dislike about PowerDMARC? Control panel UX a bit confusing, hard on eyes What problems is PowerDMARC solving and how is that benefiting you? DMARC implementation is no longer a nice to have but a must. PowerDMARC makes the process streamlined and robust with its offering. I especially appreciate the MSP plan that offers premium features at a very cost effective price point.
Karthik V.
Director & CEO Small-Business (50 or fewer emp.)
PowerDMARC migration
4.5 / 5
What do you like best about PowerDMARC? I think that it's very easy to get an overview of the status of our domains and the services. It is easy to manage and work with the hosted services What do you dislike about PowerDMARC? Sometimes it takes time to update, or it doesn't show errors in the portal. What problems is PowerDMARC solving and how is that benefiting you? Primarily it's for implementing DMARC and DKIM.
Verified User in Manufacturing
Enterprise (> 1000 emp.)
Pricing
Mail Tower provides tiered annual pricing in Euros, while PowerDMARC offers various plans, including a free tier for personal domains, with monthly or annual billing and discounts.
Small
Up to 10k emails / month
Contact for pricing
Free tier available
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Mail Tower or PowerDMARC?
0 / 5(0)
