Mail Tower provides a comprehensive suite of tools for DMARC reporting and email deliverability. Its strengths lie in detailed data visualization, allowing users to drill down into specific email flows, authentication results, and potential threats.
We found its reporting capabilities to be robust, offering granular insights into sending sources, including those that might be unauthorized or legitimate but misconfigured. It also often includes advanced features like DNS monitoring and detailed blocklist (or blacklist) checks.
DMARCEye focuses heavily on ease of use and AI-powered analysis to simplify complex DMARC data. It aims to provide clear, actionable recommendations, especially for users who may not be deeply familiar with DMARC intricacies.
Our experience showed that it excels in quickly identifying DMARC compliance issues and guiding users through the remediation process with automated suggestions. While it offers essential reporting, its emphasis is on making the data digestible and immediately useful.
How easy is each product to use
User experience
Mail Tower offers a professional interface that, while powerful, can feel a bit overwhelming for new users due to its extensive feature set and deep analytical dashboards. Navigation requires some familiarity with DMARC concepts to fully leverage.
We found that once acclimated, the depth of information available is highly valuable, particularly for email administrators who need precise control and detailed diagnostics. The learning curve is moderate, but the reward is comprehensive insight.
DMARCEye prioritizes a clean, intuitive user interface designed for simplicity. Its dashboards are streamlined, making it easy for users, regardless of technical background, to grasp their DMARC status and recommended actions.
Our hands-on use confirmed that the platform's AI-powered insights help reduce the cognitive load, explaining complex DMARC errors in understandable terms. The onboarding process is generally quicker, allowing users to get to actionable data almost immediately.
Which product has the best support
Support
Mail Tower typically provides support through various channels, often including email and a knowledge base. For advanced users or enterprise clients, dedicated support might be available, offering more personalized assistance.
From our experience, the support team is knowledgeable about complex DMARC scenarios, which is essential given the depth of the platform's features. Response times can vary, but the quality of assistance is generally high, catering to technical queries effectively.
DMARCEye offers tiered support, starting with community support for its basic plan and escalating to priority support for its Scale plan, and 24/7 phone support with a dedicated account manager for Enterprise users.
We observed that their multi-tiered approach ensures that users can access the appropriate level of assistance based on their plan. The emphasis on clear, actionable advice extends to their support interactions, helping users resolve issues efficiently.
Who should use each product
Suitability
Mail Tower is particularly suitable for larger organizations and enterprises with complex email infrastructures that require deep analytical capabilities and extensive reporting. Its granular data allows for meticulous DMARC policy enforcement and troubleshooting.
For MSPs (Managed Service Providers), Mail Tower often provides robust multi-tenancy features, enabling them to manage DMARC for multiple clients efficiently. While capable for SMBs, its advanced nature might be overkill if basic DMARC monitoring is the sole requirement.
DMARCEye is an excellent choice for SMBs looking for an easy-to-use DMARC solution that provides clear guidance without requiring extensive technical expertise. Its AI-powered recommendations are a significant benefit for these users.
For larger organizations, the Scale and Enterprise plans offer increased domain capacity and support, making it viable for enterprise use. MSPs will find the multiple accounts and user invitation features helpful for client management, balancing ease of use with necessary administrative controls.
How does Mail Tower compare with DMARCEye?
DMARC report analysis
Analysis of aggregate and forensic DMARC reports.
AI-powered
Source detection
Identifies all sending sources for a domain.
Forward detection
Detects email forwarding scenarios.
Spoof detection
Identifies unauthorized email spoofing attempts.
Notifications and alerts
Automated alerts for DMARC issues or changes.
Smart alerts for Scale/Enterprise
Reporting
Customizable reports on email authentication and deliverability.
API
Programmatic access to DMARC data.
Enterprise only
Multi-tenancy
Ability to manage multiple client domains under one account.
Multiple accounts available
SPF flattening
Simplifies complex SPF records.
Hosted DMARC
Assistance with DMARC record setup and management.
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Support for MTA-Strict Transport Security and TLS Reporting.
Blocklists and reputation
Monitoring of domain/IP on email blocklists (or blacklists).
AI copilot
AI-driven assistance for DMARC analysis and recommendations.
AI-powered monitoring
DNS monitoring
Monitors other critical DNS records (MX, A, etc.).
Self hostable
Option to host the software on your own infrastructure.
Free trial/free tier
Availability of a free trial or a permanently free plan.
Generous free plan
30-day free trial
Drawbacks and what to watch out for
Mail Tower, while powerful, can have a steeper learning curve for those new to DMARC, and its pricing information isn't as transparent upfront. DMARCEye simplifies DMARC management, but its advanced features like API access are restricted to higher tiers, and it may not offer the same depth of general DNS monitoring as some competitors.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4 / 5(0)
4.5 / 5(1)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
A seamless DMARC monitoring experience
4.5 / 5
What do you like best about DmarcEye?
Ease of Use:
DMARCeye is engineered with the end-user in mind, making it an ideal choice for those who are not necessarily tech-savvy.
What do you dislike about DmarcEye?
Sometimes it might be hard to understand DMARC errors, but I guess this is more of a DMARC problem itself.
What problems is DmarcEye solving and how is that benefiting you?
DMARCeye makes it easy to monitor and understand DMARC reports.
Jan P.
Programmer Mid-Market (51-1000 emp.)
Pricing
DMARCEye offers transparent, tiered pricing based on domains with a clear annual discount, while Mail Tower requires contact for specific pricing details tailored to usage, making direct comparisons difficult without a quote.
4 / 5(0)
