From our experience, Mail Tower provides a streamlined DMARC reporting and monitoring service. Its core strength lies in its dedicated focus on DMARC, offering comprehensive aggregation and analysis of DMARC reports. We found it excels at presenting complex DMARC data in an accessible format, making it easier to identify authentication failures and legitimate sending sources.
The platform offers solid capabilities for identifying sending sources, including forwarded emails, and helps pinpoint spoofing attempts. While its feature set is primarily centered around DMARC, it provides all the necessary tools for effective policy enforcement and domain protection.
DMARC360, as part of a larger security suite, offers a broader range of features beyond just DMARC. We've seen it integrate DMARC reporting with external attack surface management and brand protection. This means it can offer insights into not just email authentication, but also broader digital risks and potential abuse of your brand online.
Its DMARC capabilities are robust, providing clear visibility into authentication results, source identification, and spoofing attempts. The advantage here is the unified view across different security vectors, giving a more holistic picture of an organization's cyber posture. It often includes features like blocklist monitoring and advanced DNS record management that extend beyond typical DMARC-only tools.
How easy is each product to use
User experience
We found Mail Tower's interface to be clean, intuitive, and focused. The navigation is straightforward, making it easy for users to quickly get to their DMARC reports and understand their email authentication status. For those primarily concerned with DMARC, the dashboard provides the essential metrics without overwhelming complexity.
The setup process is relatively simple, and we appreciated the clarity in configuring DMARC records and setting up reporting. It's designed for efficiency, allowing quick identification of issues and progress toward DMARC enforcement.
DMARC360, particularly as part of the broader CTM360 platform, can initially feel a bit more extensive. While the DMARC-specific dashboards are well-designed, navigating the wider suite of tools might require a slightly steeper learning curve for users solely focused on DMARC. We did find that once familiarized, the integrated views offered significant value.
The platform's design emphasizes comprehensive digital risk protection, so the user experience reflects that breadth. It provides detailed data points and various modules, which can be a double-edged sword: powerful for comprehensive security professionals, but potentially more to digest for new DMARC users.
Which product has the best support
Support
Our interactions with Mail Tower's support team have been positive. They appear knowledgeable about DMARC specifics and responsive to queries related to report analysis and configuration. We found their documentation to be clear, offering good self-help resources for common DMARC challenges.
For a dedicated DMARC service, the support aligns with expectations, providing expert guidance on email authentication issues. It feels like you are speaking to someone who truly understands the nuances of DMARC.
DMARC360, being part of CTM360, benefits from a robust support infrastructure covering a wider array of cybersecurity services. We observed a generally responsive and professional support team, capable of handling inquiries across their various modules, including DMARC. Several reviews highlight their responsiveness and helpfulness, especially for complex cases.
The comprehensive nature of the platform means support staff are equipped to address not just DMARC, but also broader brand protection and external attack surface issues, which is a definite plus if you're leveraging the full suite.
Who should use each product
Suitability
We believe Mail Tower is particularly well-suited for organizations that need a focused, efficient DMARC reporting and enforcement solution without the overhead of a broader cybersecurity platform. Its straightforward approach makes it an excellent choice for businesses looking to quickly implement and manage DMARC.
For SMBs, Mail Tower is highly suitable due to its focused feature set and ease of use. MSPs will also find it very suitable for managing DMARC for multiple clients. For enterprises, it is suitable, especially if they prefer a specialized DMARC tool to integrate with their existing security ecosystem.
DMARC360 shines for organizations seeking an integrated solution that combines DMARC with broader digital risk protection, external attack surface management, and brand protection. It's ideal for those who want a unified view of their external cyber threats.
For SMBs, DMARC360 is less suitable unless they specifically require the broader digital risk protection features. MSPs will find it suitable, particularly if they offer a full suite of cybersecurity services. It is highly suitable for enterprises with complex external attack surfaces and a need for consolidated threat intelligence.
How does Mail Tower compare with DMARC360?
DMARC report analysis
Aggregating and interpreting DMARC reports for insights into email authentication.
Source detection
Identifying legitimate email sending sources.
Forward detection
Detecting and understanding forwarded email traffic.
Spoof detection
Identifying attempts to send emails impersonating your domain.
Notifications and alerts
Receiving alerts for critical DMARC events or policy violations.
Reporting
Comprehensive dashboards and customizable reports.
API
Programmatic access for integration with other systems.
Multi-tenancy
Ability to manage multiple domains or client accounts from a single interface.
SPF flattening
Resolving SPF 'too many lookups' issue.
Hosted DMARC
Service that manages your DMARC DNS record.
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent-Strict Transport Security and TLS Reporting.
Blocklists and reputation
Monitoring email blocklists (or blacklists) and sender reputation.
AI copilot
AI-powered assistance for DMARC analysis and recommendations.
DNS monitoring
Monitoring of various DNS records beyond DMARC, SPF, DKIM.
Self hostable
Option to host the software on your own infrastructure.
Free trial/free tier
Availability of a free trial period or a perpetually free plan.
Community Edition
Drawbacks and what to watch out for
Having used both Mail Tower and DMARC360, we've identified distinct drawbacks for each. Mail Tower, while excellent for DMARC, lacks the broader digital risk protection features found in more comprehensive platforms. DMARC360, conversely, can present a steeper learning curve due to its extensive feature set, and some users might find certain reports or integrations could benefit from further refinement.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.7 / 5(360)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
delivers a seamless, proactive brand protection experience
3.5 / 5
What do you like best about CTM360?
CTM360 consolidates external attack surface management, brand protection, anti‑phishing, and takedowns into a single, unified platform. It cuts through the noise with pre‑populated threat data specific to our brand—no extra setup required—and consistently delivers highly actionable alerts
What do you dislike about CTM360?
While takedowns are fast and effective, expanding reach across more platforms and registrars would enhance the impact
What problems is CTM360 solving and how is that benefiting you?
Data leakage, Breaches, Brand imposters or VIP
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
It's Good
4.0 / 5
What do you like best about CTM360?
The detection works. Really good information given on breached credentials and fake apps that a takedown was so easy.
What do you dislike about CTM360?
The interface is not user friendly. Sometimes it takes more than a couple of clicks to get the information needed.
What problems is CTM360 solving and how is that benefiting you?
It allows us to view breached credentials and also fake website & apps.
Zulfa J.
CTO Small-Business (50 or fewer emp.)
CTM360 give whole experience as a user. The detection for cases is okay overall
4.0 / 5
What do you like best about CTM360?
The support of the CTM360 team is totally responsive and helpful. The platform also user friendly and easy to use
What do you dislike about CTM360?
Sometimes we got confuse with the filtering features. However, the support team has guide us accordingly
What problems is CTM360 solving and how is that benefiting you?
Detection for EASM cases - features of deep scanning
brand monitoring. By connecting with the CIRT team globally. CTM360 Sometimes able to take down cases faster than other platform
Verified User in Financial Services
Enterprise (> 1000 emp.)
Recommmended
4.0 / 5
What do you like best about CTM360?
quick Threat intelligence and insights about the related issues and leaks
What do you dislike about CTM360?
Sometime shows repeated or resolved issues and vulnerabilities
What problems is CTM360 solving and how is that benefiting you?
TI feeds, Data leaks etc
Hafiz T.
Unit Head Cyber Security Operations Enterprise (> 1000 emp.)
Review CTM360 after using for 1 Year period.
4.0 / 5
What do you like best about CTM360?
Most helpful from CTM360 is take down phishing domain very fast for my customer and could finding and detect Brand Impersonation focus on Social media app with fake content.
What do you dislike about CTM360?
Least helpful is data exposure on repository with another platform such as Gitlab , Bitbucket in case some customer using above tool will could not detect.
What problems is CTM360 solving and how is that benefiting you?
In the past take down period is big issue for my customer because take around 5-7days and customer have complain on this issue , However when changing to use "Brand Protection" of CTM360 service , CTM360 team could help my team action quickly on take down phishing URL or fake content URL related with my customer domain name. average complete action take down around 2-3 days.
Watthanachai K.
Consulting IT Specialist Small-Business (50 or fewer emp.)
Pricing
Mail Tower offers a tiered annual pricing model that requires direct contact for specific quotes, while DMARC360 provides a free Community Edition alongside other tiers that also necessitate direct inquiry for pricing details.
0 / 5(0)
