Support
Based on our interactions, Fraudmarc offers standard support channels, typically through email or a ticketing system. We found that queries are generally handled efficiently, providing necessary assistance for DMARC configuration and reporting interpretation.
However, with no public reviews available, it's challenging to assess the breadth or depth of their support compared to industry benchmarks. Users should expect professional assistance tailored to their DMARC needs, but perhaps without the personalized, rave reviews seen elsewhere.
Kevlarr's support team consistently receives high praise in user reviews, frequently being described as 'outstanding,' 'fast,' 'very good,' and 'personal.' Our own experience corroborates this, highlighting a responsive and knowledgeable team readily available to assist with setup and ongoing queries.
This level of dedicated support is a significant advantage, especially for organizations that may be new to DMARC or require hands-on guidance to optimize their email security. The direct access to experts, such as Levente, as mentioned by users, provides considerable value.