Support
Eunetic, being a free DMARC reporting tool, offers a more community-driven or self-service support model. Our experience indicates that basic documentation is available, and troubleshooting is often done through guides or FAQs. For a free service, the level of support is reasonable, focusing on helping users get started.
While direct, personalized support might be limited, the simplicity of the tool often means less need for extensive assistance. For most common DMARC issues, the dashboard provides sufficient information to guide users toward a resolution, or a quick search can often yield answers.
LetsDMARC, as part of an enterprise-grade email security solution, provides dedicated customer support. This typically includes various tiers of support plans, offering channels like email, phone, and potentially chat. Our interactions suggest a professional and responsive support team capable of handling complex technical queries related to email security and deliverability.
Given its target audience and the breadth of its features, robust support is essential. LetsDMARC's support structure is designed to assist businesses with implementation, configuration, and ongoing management, ensuring that organizations can effectively leverage its advanced capabilities.