Support
EmailAuth.io generally offers comprehensive support channels, including email and a knowledge base, aligning with expectations for a global DMARC solution. We've seen their documentation is thorough, often anticipating common questions and troubleshooting scenarios.
Their support structure appears geared towards assisting a diverse international user base, ensuring that assistance is available for various technical queries, from initial setup to advanced DMARC policy adjustments. This broader availability is usually a good indicator of reliability.
DMARC 25 appears to have a strong regional focus, particularly within Japan, given their listed contact information. This can be a significant advantage for users in that specific market, potentially offering localized support that understands regional nuances.
However, for international users outside of Japan, the accessibility of their support might be more limited, primarily relying on web contact forms. While they offer a clear point of contact for inquiries, we recommend verifying their international support capabilities if you are located elsewhere.