DMARCEye focuses heavily on DMARC reporting and analysis. Its core strength lies in translating complex DMARC XML reports into easily digestible insights. We found its AI-powered monitoring particularly effective for identifying potential spoofing attempts and misconfigurations quickly, providing actionable recommendations.
It provides a clear overview of legitimate and fraudulent email sources, allowing for granular control over DMARC policies. While it excels at DMARC specific features, it doesn't extend much into other email deliverability aspects like general blacklist monitoring or SPF flattening, which some larger organizations might require.
MXtoolbox offers a broader set of email and DNS tools, with DMARC monitoring as one component of its larger Delivery Center suite. Its strength is in offering a holistic view of email health, including critical aspects like inbound and outbound mail flow monitoring, and adaptive sender blocklist (or blacklist) monitoring.
While its DMARC reporting is functional, it feels less specialized than DMARCEye's dedicated approach. We appreciate its domain impersonation protection and SPF flattening features available in higher tiers, which address common email security challenges beyond just DMARC alignment.
How easy is each product to use
User experience
We found DMARCEye's interface to be very intuitive, especially for those new to DMARC. The dashboards are clean and present data in an accessible way, which helps in quickly understanding DMARC compliance and threat landscapes. Setting up domains and interpreting reports felt straightforward.
The focus on DMARC allows for a streamlined experience without overwhelming users with unrelated features. Even complex DMARC errors, while inherently difficult, are presented with clear recommendations, making the journey to an enforced DMARC policy much smoother.
MXtoolbox's user experience is a mixed bag. The free tools are incredibly easy to use and widely recognized for quick lookups. However, the paid Delivery Center can feel a bit fragmented, with various tools accessible from different areas.
While the dashboards provide useful information, navigating between DMARC reports, blocklist monitoring, and other diagnostics sometimes requires more clicks than we'd prefer. For users who only need DMARC, the broader interface might feel a little less focused compared to a dedicated DMARC solution.
Which product has the best support
Support
DMARCEye offers community support across all plans, with priority support available from the Scale tier upwards. Enterprise customers also benefit from 24/7 phone support and a dedicated account manager, which indicates a robust support structure for larger organizations.
During our evaluation, responses were timely and knowledgeable, particularly when dealing with DMARC-specific queries. The tiered support model ensures that businesses can access the level of assistance required based on their plan.
MXtoolbox provides support primarily through its online documentation and community forums for free users. Paid Delivery Center plans include email support, but specific details on response times or tiers are less transparent.
While many users praise the utility of their free tools, some G2 reviews indicate challenges with customer service and cancellation processes for paid plans. This suggests that while the tools are powerful, the support experience for paying customers might vary.
Who should use each product
Suitability
DMARCEye is ideal for organizations prioritizing dedicated DMARC implementation and enforcement. It's particularly well-suited for SMBs and mid-market companies that need clear, actionable DMARC insights without the complexity of a broader deliverability suite.
For enterprise clients and MSPs managing multiple domains, the Scale and Enterprise plans offer multi-domain management and user invitation features. Its AI-driven recommendations are a strong point for those looking to automate DMARC policy adjustments and quickly detect threats.
MXtoolbox caters to a wider audience, from individuals using its free tools for quick lookups to businesses needing comprehensive email deliverability and DNS monitoring. It's a good fit for SMBs and mid-market businesses that require a broader set of diagnostics beyond just DMARC.
While the paid tiers offer more features, including SPF flattening, the limit of 5 domains on paid plans may restrict its appeal for larger enterprises or MSPs managing extensive client portfolios. It's a strong choice for those who value an all-in-one suite for general email health.
How does DMARCEye compare with MXtoolbox?
DMARC report analysis
Detailed parsing of DMARC XML reports for compliance and threat identification.
Core strength with AI-powered insights.
Included in Delivery Center, less granular.
Source detection
Identifies legitimate and fraudulent email sending sources.
Excellent, highly focused.
Good, part of broader analysis.
Forward detection
Ability to track and analyze email forwarding chains.
Visualizes forwarding behavior.
DMARC helps identify forwarding impacts.
Spoof detection
Identifies and reports on email impersonation attempts.
Key feature with clear alerts.
Offers domain impersonation protection.
Notifications and alerts
Automated alerts for DMARC policy changes or suspicious activity.
Smart alerts and integrations available.
Alerts for blacklist events and DMARC issues.
Reporting
Customizable reports on DMARC compliance and email security.
Comprehensive DMARC specific reports.
Deliverability performance and DMARC analytics.
API
Programmatic access for integration with other systems.
Available on Enterprise plan.
Integration with SIEM tools mentioned.
Multi-tenancy
Manages multiple domains or client accounts from a single interface.
Available for Scale and Enterprise plans.
Supports multiple domains in Delivery Center.
SPF flattening
Reduces the number of DNS lookups for SPF records.
Available in Delivery Center Plus.
Hosted DMARC
Ability to host DMARC records on the provider's infrastructure.
BIMI
Supports Brand Indicators for Message Identification (BIMI).
MTA-STS/TLS-RPT
Monitoring and reporting for MTA-STS and TLS-RPT policies.
Blocklists and reputation
Monitors IP and domain reputation against various blacklists (blocklists).
Key feature with adaptive monitoring.
AI copilot
AI-powered assistance for understanding and managing DMARC.
AI-powered report analysis is a core feature.
DNS monitoring
Monitoring of various DNS records like MX, A, CNAME, etc.
A foundational part of their service.
Self hostable
Option to host the software on your own servers.
Free trial/free tier
Availability of a free version or a trial period.
30-day free trial on all paid plans.
Comprehensive free tools available.
Drawbacks and what to watch out for
DMARCEye, while highly focused, lacks broader email deliverability features like native blocklist monitoring or SPF flattening, which might necessitate other tools. MXtoolbox, despite its comprehensive toolkit, has received consistent negative feedback regarding its billing practices and the true "risk-free" nature of its trials. Its paid tiers also have relatively strict domain limits.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(1)
4.1 / 5(29)
A seamless DMARC monitoring experience
4.5 / 5
What do you like best about DmarcEye? Ease of Use: DMARCeye is engineered with the end-user in mind, making it an ideal choice for those who are not necessarily tech-savvy. What do you dislike about DmarcEye? Sometimes it might be hard to understand DMARC errors, but I guess this is more of a DMARC problem itself. What problems is DmarcEye solving and how is that benefiting you? DMARCeye makes it easy to monitor and understand DMARC reports.
Jan P.
Programmer Mid-Market (51-1000 emp.)
Business Practices are scammy
0.0 / 5
What do you like best about MXToolbox? It helped us solve the small issue we had with our emails going to customers spam folder. What do you dislike about MXToolbox? I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card. Recommendations to others considering MXToolbox: I don't recommend them because of their shady business practices. What problems is MXToolbox solving and how is that benefiting you? fixing a problem with emails going to spam
Sam B.
IT Director Mid-Market (51-1000 emp.)
Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial
0.0 / 5
What do you like best about MXToolbox? I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans. What do you dislike about MXToolbox? Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99. On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund. On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197 In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial. Recommendations to others considering MXToolbox: Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99. What problems is MXToolbox solving and how is that benefiting you? Their free tools will help you diagnose MX configuration issues.
jon b.
Jon Small-Business (50 or fewer emp.)
Beware their "30 day free trial" of the Delivery Center!
0.5 / 5
What do you like best about MXToolbox? The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below. What do you dislike about MXToolbox? Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud. What problems is MXToolbox solving and how is that benefiting you? Simple things like reverse DNS lookup helped us to check our email setup.
Alexander S.
Small-Business (50 or fewer emp.)
Makes email management easy
3.5 / 5
What do you like best about MXToolbox? -Affordable pricing -Setting up is very easy -Useful dashboards -Makes email reputation checks easier What do you dislike about MXToolbox? -This tool covers everything required for email management, there is nothing to dislike about. What problems is MXToolbox solving and how is that benefiting you? I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.
Nitin R.
Software dev Small-Business (50 or fewer emp.)
MXToolBox is great for blacklist testing
3.5 / 5
What do you like best about MXToolbox? MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks. What do you dislike about MXToolbox? For a free tool, I'd say MXToolBox is pretty top-notch. What problems is MXToolbox solving and how is that benefiting you? I used MXToolBox for DNS look-ups and blacklist checks.
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Pricing
DMARCEye offers straightforward, domain-based pricing with annual discounts, while MXtoolbox uses fixed pricing tiers that include email volume limits and a set number of domains, which can be less flexible for scaling.
Small
Up to 10k emails / month
$5.00/month (1 domain)
$0 (1 domain, weekly blocklist)
Medium
Up to 100k emails / month
From $4.00/domain/month (2-50 domains)
$129/month (5 domains, 500k volume)
Large
Up to 1 million emails / month
From $4.00/domain/month (2-50 domains)
$129/month (5 domains, 500k volume). $399/month (5 domains, 5M volume) if more needed.
4.5 / 5(1)
