DMARCDKIM.com specializes in DMARC, DKIM, and SPF, providing aggregate and forensic reports. The platform's core strength lies in its ability to parse complex DMARC data, making it digestible and actionable for users. We have found it offers clear visualizations of DMARC compliance over time, helping us pinpoint issues related to email authentication.
The platform also includes DNS monitoring as a standard feature across its paid plans, allowing us to keep an eye on essential DNS records. We appreciate the actionable alerts, which notify us immediately of any significant changes or authentication failures, ensuring we can react swiftly to potential threats or deliverability problems.
MXtoolbox offers a broader suite of email deliverability tools, extending beyond just DMARC. While it provides DMARC analytics and deployment assistance, its robust blacklist (or blocklist) monitoring and DNS lookup tools are prominent. We often use their free tools for quick diagnostics, which are quite effective for initial checks.
Their paid Delivery Center plans delve deeper into inbox placement analysis, recipient complaint reporting, and comprehensive email configuration analysis. The inclusion of SPF flattening in their higher-tier plan is a notable feature for those struggling with the 10-lookup limit, which we find useful for complex email infrastructures. They also offer domain impersonation protection.
How easy is each product to use
User experience
DMARCDKIM.com generally offers a clean and focused user interface. Setting up new domains is straightforward, and the DMARC record generation tool simplifies the initial configuration process. We appreciate the clear dashboards that highlight key DMARC metrics, making it easy to track compliance and identify authentication sources.
While the interface is functional, it adheres strictly to DMARC reporting. This focus can be a double-edged sword, as users looking for broader email health checks might find it somewhat limited compared to more encompassing platforms. However, for dedicated DMARC management, its simplicity is a strength.
MXtoolbox's free tools are incredibly accessible and widely used for quick lookups. The user interface for these free tools is very intuitive. However, once we move into the paid Delivery Center, the navigation can feel a bit fragmented, requiring clicks through multiple links to reach specific reports.
Some users report the UI for the paid features feels a bit dated and less streamlined than modern dashboards. Despite this, the breadth of tools available, from blacklist checks to DNS lookups, means we can often find the information we need, even if it takes a few extra steps.
Which product has the best support
Support
DMARCDKIM.com offers tiered support based on the chosen plan. The MINI plan includes onboarding support, while the BASIC plan upgrades to ticket support. For PRO plan subscribers, priority support is provided, ensuring quicker response times for critical issues. We've found their support to be knowledgeable regarding DMARC specifics.
Their focus on DMARC allows their support team to be highly specialized in resolving authentication and reporting challenges. While they may not cover broad email deliverability questions, for DMARC-related inquiries, their expertise is a clear advantage.
MXtoolbox, particularly for its free tools, relies heavily on community resources and documentation. For paid subscribers, support typically involves submitting tickets or calling a helpline. Some user reviews indicate challenges with their cancellation process and obtaining refunds, which can be a point of concern for potential customers.
While their knowledge base is extensive, the personal support experience seems to vary. We recommend clarifying any trial or cancellation policies upfront if you consider their paid plans, as we've noted some inconsistencies in user feedback regarding their
Who should use each product
Suitability
DMARCDKIM.com is highly suitable for organizations prioritizing strict DMARC compliance and email authentication. For small and medium businesses (SMBs), its free and MINI plans offer an accessible entry point to DMARC monitoring. Enterprises and Managed Service Providers (MSPs) managing multiple domains can leverage the BASIC and PRO plans with their higher domain limits and data retention.
MSPs would find the unlimited seats and domain management features beneficial for overseeing client domains. We also see it as a strong choice for businesses that have already established their broader email deliverability stack and are looking to fortify their DMARC posture with a dedicated, focused tool.
MXtoolbox caters to a broader audience, from individual webmasters using their free tools to enterprises needing comprehensive email deliverability diagnostics. For SMBs, the free blacklist monitoring is valuable, while the paid Delivery Center can serve mid-market companies needing deeper insights into email performance.
MSPs and enterprises might find the Delivery Center Plus beneficial due to its extensive features like SPF flattening and advanced threat tools. However, organizations primarily focused solely on DMARC reporting might find some of the broader MXtoolbox features to be overkill or less specialized than dedicated DMARC platforms. Its strength lies in providing a holistic view of email health.
How does DMARCDKIM.com compare with MXtoolbox?
DMARC report analysis
Analysis of DMARC aggregate and forensic reports.
Aggregate and forensic reports
DMARC analytics
Source detection
Identifies legitimate and illegitimate sending sources.
Verified source management
Forward detection
Ability to identify email forwarding in DMARC reports.
Spoof detection
Detects and helps mitigate email spoofing.
Spoofed emails not counting against quota
Domain impersonation protection
Notifications and alerts
Automated alerts for DMARC failures or domain issues.
Actionable alerts
Blacklist monitoring and alerts
Reporting
Customizable and detailed reports on email performance.
Aggregate and forensic reports
Delivery performance and complaint reports
API
Programmatic access for integration with other systems.
Integrates with SIEM via API
Multi-tenancy
Features designed for managing multiple client accounts/domains.
Unlimited seats for multiple domains
Multiple domains per account
SPF flattening
Consolidates multiple SPF records to avoid the 10-lookup limit.
Hosted DMARC
Ability to host and manage DMARC records directly.
Helps generate DMARC records
DMARC deployment assistance
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Support for Mail Transfer Agent Strict Transport Security.
Blocklists and reputation
Monitoring and reporting on domain/IP blocklist status.
DNS monitoring
Adaptive blacklist monitoring
AI copilot
AI-powered assistance for DMARC management.
DNS monitoring
Monitors changes and health of DNS records.
Self hostable
Option to host the DMARC solution on private infrastructure.
Free trial/free tier
Availability of a free plan or trial period.
Free plan and 7-day trial
Free tier and 30-day guarantee
Drawbacks and what to watch out for
DMARCDKIM.com's primary drawback is its specialized focus, which means it doesn't offer a broad suite of email deliverability tools beyond DMARC. This might require users to integrate other services for a complete email health overview. MXtoolbox, while offering extensive tools, faces criticism regarding its customer service, particularly concerning billing practices and refund policies for its paid plans. The user experience for their paid services can also be less intuitive than modern SaaS platforms.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
0 / 5(0)
4.1 / 5(29)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Business Practices are scammy
0.0 / 5
What do you like best about MXToolbox?It helped us solve the small issue we had with our emails going to customers spam folder.What do you dislike about MXToolbox?I initially signed up online for a month-to-month contract, but then a salesperson got a hold of me and sent me a quote. The quote he sent me was for a year contract which I did not want, so I signed up for the month to month. Once the problem was fixed I tried to cancel and I couldn't do it online. I emailed them and they told me I had to call them. After lots of back and fourth they told me I signed a year contract and I couldn't cancel. I would have never signed up for a year. It was a very scammy business practice. Eventually they stopped responding so I had to stop the payments from my credit card.Recommendations to others considering MXToolbox:I don't recommend them because of their shady business practices.What problems is MXToolbox solving and how is that benefiting you?fixing a problem with emails going to spam
Sam B.
IT Director Mid-Market (51-1000 emp.)
Think twice before doing their paid plans. Deceptive "risk-free" 30 day trial
0.0 / 5
What do you like best about MXToolbox?I suspect many of the people responding favorably on this forum are using their free tools. Their free tools are very useful -- but think twice before upgrading to their paid plans.What do you dislike about MXToolbox?Like many other software vendors - they make an offer of a risk-free one-month trial. However, they don't actually refund you your money if you cancel before 30 days. Here is my example: I signed up for their delivery center option on November 10, 2018 and was promptly billed $99. I used the service for 2 days, realized the paid features were overkill for my own and customers' needs, so called to cancel November 12 (two days after signup.) They acknowledged my cancellation by email but never credited back my account for the $99.On December 17th I called their toll-free line. Matt on the phone said ("getting a refund would require managers approval and it's not a certain thing.") No sign of any refund as-yet, no confirmation from the company following the call of what to expect on refund.On December 15 I emailed. Their response to my email was "Sorry, we can't process that sort of thing by email. Either call or create a support ticket." Unfortunately, the support ticket option is available only for active subscribers -- so you are left with calling their phone system and having no record of exchange. Attached is an image from their website taken December 2018 in which they describe their "risk-free" offer. https://postimg.cc/mhgzm197In summary -- Be aware that their free trial is not like how most other software vendors manage their trial promotions. They are opportunistic about billing you and (in my experience) don't honor the refund they promise as part of their risk-free trial.Recommendations to others considering MXToolbox:Use their free tools (they are good.) Their paid tools are overpriced, and they have a misleading "risk-free" plan that will end up costing you $99.What problems is MXToolbox solving and how is that benefiting you?Their free tools will help you diagnose MX configuration issues.
jon b.
Jon Small-Business (50 or fewer emp.)
Beware their "30 day free trial" of the Delivery Center!
0.5 / 5
What do you like best about MXToolbox?The free tools are good, and one wouldn't mind paying something for them, but one does object to being defrauded - see below.What do you dislike about MXToolbox?Tried to cancel free trial only a couple of days in, but $99 had been taken from my card and they have not responded to repeated requests to end it and refund the money. It looks like attempted fraud.What problems is MXToolbox solving and how is that benefiting you?Simple things like reverse DNS lookup helped us to check our email setup.
Alexander S.
Small-Business (50 or fewer emp.)
Makes email management easy
3.5 / 5
What do you like best about MXToolbox?-Affordable pricing-Setting up is very easy-Useful dashboards-Makes email reputation checks easierWhat do you dislike about MXToolbox?-This tool covers everything required for email management, there is nothing to dislike about.What problems is MXToolbox solving and how is that benefiting you?I have used this tool for domain reputation checking for phising mail analysis also I am using this for some of my projects to check mail deliverability and reputation of the domain to make sure the domain is not being blacklisted due to sending loads of emails.
Nitin R.
Software dev Small-Business (50 or fewer emp.)
MXToolBox is great for blacklist testing
3.5 / 5
What do you like best about MXToolbox?MXToolBox is suitable for Blacklists, DMARC, Diagnostics, Email Health, and DNS Lookup checks.What do you dislike about MXToolbox?For a free tool, I'd say MXToolBox is pretty top-notch.What problems is MXToolbox solving and how is that benefiting you?I used MXToolBox for DNS look-ups and blacklist checks.
Verified User in Marketing and Advertising
Enterprise (> 1000 emp.)
Pricing
DMARCDKIM.com offers more granular DMARC-focused plans starting at a lower price point for smaller volumes, while MXtoolbox’s paid tiers are significantly higher, bundling DMARC with a broader range of email deliverability features.
Small
Up to 10k emails / month
€4/month (MINI, 10k emails)
Not a direct fit. Delivery Center $129/month (500k emails).
Medium
Up to 100k emails / month
€20/month (BASIC, 200k emails)
Delivery Center $129/month (500k emails)
Large
Up to 1 million emails / month
€80/month (PRO, 5M emails)
Delivery Center Plus $399/month (5M emails)
Enterprise
Over 1 million emails / month
€80/month (up to 5M emails)
Delivery Center Plus $399/month (up to 5M emails)
Suped hard sell incoming!
Still not satisfied with DMARCDKIM.com or MXtoolbox?
0 / 5(0)
