DMARC360, which operates under the broader CTM360 platform, offers a robust set of features that extend beyond basic DMARC reporting. We found its DMARC reporting to be detailed, providing insights into email authentication results, sending sources, and threat intelligence. The platform is designed to give a holistic view of external cyber risks, making DMARC part of a larger digital protection strategy.
Beyond core DMARC, DMARC360 includes capabilities for external attack surface management, brand protection, and takedowns. While this integration is powerful for organizations seeking a unified security platform, those solely focused on DMARC might find the breadth of features a bit overwhelming, requiring a steeper learning curve to navigate all the modules.
DMARC Director, also known as DMARC Defender as part of Tangent's offerings, provides a more focused approach to DMARC implementation and enforcement. Its feature set is primarily geared towards helping organizations achieve DMARC compliance and prevent email spoofing effectively. We noticed a strong emphasis on ease of setup and clear actionable reporting for DMARC specifics.
While DMARC Director excels in its dedicated DMARC capabilities, it does not offer the same expansive suite of broader cybersecurity tools found in DMARC360. This can be an advantage for users who prefer a streamlined solution dedicated purely to email authentication, without the added complexity of other digital risk management functions.
How easy is each product to use
User experience
Our experience with DMARC360's user interface revealed a platform that is generally intuitive, especially for those familiar with broader cybersecurity dashboards. The layout is comprehensive, offering numerous metrics and drill-down options. However, due to its extensive feature set, new users might initially feel a bit lost amidst the various modules dedicated to DMARC, brand protection, and attack surface management.
The platform provides clear remediation guidance, which we found helpful for prioritizing security risks. While the learning curve for understanding all modules can be steep, the overall design supports a proactive approach to managing email security and digital risks from a unified console, albeit with a slight overhead for DMARC-only users.
DMARC Director offers a user experience that prioritizes simplicity and directness, which we appreciated. The dashboard is straightforward, presenting DMARC reports and statistics in an easy-to-digest format. This makes it particularly appealing for users who need to quickly grasp their DMARC compliance status and identify any email authentication issues without navigating through unrelated features.
The platform's focused nature means there's less clutter, allowing for a quicker onboarding process and more efficient daily use. For organizations primarily concerned with email deliverability and anti-spoofing, DMARC Director provides a smooth and less complicated user journey, reducing the cognitive load often associated with multi-faceted security platforms.
Which product has the best support
Support
We found DMARC360's support team to be highly responsive and helpful. Many users highlight their prompt assistance and professionalism. Whether it's guiding through complex filtering features or providing in-depth analysis for specific cases, the support staff appears to be a strong asset, reflecting a managed service approach.
The support extends beyond just reactive problem-solving, with users often mentioning ongoing collaboration and a willingness to adapt solutions based on unique environments. This hands-on engagement is particularly valuable for organizations leveraging the full suite of CTM360's digital risk protection services.
DMARC Director offers customer support channels primarily through phone and email, and also provides a request for a quote form for inquiries. While there isn't extensive public feedback on the quality of their support, the direct contact methods suggest a traditional approach to customer assistance. We infer that this allows for direct interaction for specific DMARC-related queries.
For users seeking comprehensive DMARC expertise, having dedicated contact points can be beneficial. However, without public reviews or detailed information on response times or support tiers, it is challenging to gauge the full extent of their proactive or reactive support capabilities.
Who should use each product
Suitability
DMARC360 is highly suitable for enterprise-level organizations and those requiring comprehensive digital risk protection alongside DMARC. Its broad feature set, including external attack surface management and brand protection, makes it ideal for large companies with complex security needs. It's also a strong contender for Managed Security Service Providers (MSPs) who offer a wide range of cybersecurity services to their clients, as it consolidates multiple functions into one platform.
While smaller businesses (SMBs) might find it powerful, the extensive capabilities could be an overkill if their primary need is solely DMARC reporting. However, for SMBs with a growing digital footprint and increasing concerns about brand impersonation and advanced threats, DMARC360 offers a scalable and robust solution.
DMARC Director is best suited for organizations primarily focused on DMARC implementation and enforcement, particularly SMBs and mid-market companies looking for a straightforward, dedicated solution. Its emphasis on clear DMARC reporting and ease of use makes it a good choice for businesses that want to secure their email without investing in a full-fledged digital risk protection suite.
For enterprise clients, it might serve as a foundational DMARC tool, but they may need to supplement it with other security solutions for broader threat intelligence. MSPs specializing in email security could also leverage DMARC Director to provide focused DMARC services to their clients who do not require extensive brand protection features.
How does DMARC360 compare with DMARC Director?
DMARC report analysis
Provides detailed insights into DMARC authentication results.
Source detection
Identifies all sending sources utilizing your domain.
Forward detection
Detects email forwarding chains and their impact on DMARC.
Spoof detection
Identifies and helps mitigate email spoofing attempts.
Notifications and alerts
Automated alerts for DMARC policy violations or suspicious activity.
Reporting
Generates various reports on DMARC compliance and email traffic.
API
Provides an API for integrating DMARC data with other systems.
Available within the broader CTM360 platform.
Multi-tenancy
Supports managing multiple domains or clients from a single account.
SPF flattening
Helps manage SPF records to stay within the 10-lookup limit.
Part of their integrated email security.
Hosted DMARC
Provides management and hosting of your DMARC record.
Managed as part of the service.
Managed as part of the service.
BIMI
Supports Brand Indicators for Message Identification (BIMI).
Integrated into their brand protection suite.
MTA-STS/TLS-RPT
Supports MTA-STS and TLS Reporting for secure email transport.
Part of the comprehensive email security offering.
Blocklists and reputation
Monitors domain and IP reputation on various blocklists (blacklists).
Integrated into threat intelligence.
AI copilot
Utilizes AI for advanced analysis and insights.
DNS monitoring
Monitors DNS records for unauthorized changes or misconfigurations.
Part of external attack surface management.
Self hostable
Option to host the DMARC solution on your own infrastructure.
Free trial/free tier
Offers a free version or trial period to test the service.
Community Edition available for free access.
30-day free trial offered.
Drawbacks and what to watch out for
When assessing DMARC360, we noticed that while its extensive feature set is a strength, it can also lead to an overwhelming user experience for those solely focused on DMARC. The platform's broad scope means that DMARC functionalities are nestled within a larger digital risk protection suite, potentially complicating navigation for specialized users. For DMARC Director, a key drawback is its limited feature set beyond core DMARC. While this simplifies its use for specific DMARC tasks, it means organizations requiring broader email security or digital risk management tools will need to integrate other solutions.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.7 / 5(360)
0 / 5(0)
delivers a seamless, proactive brand protection experience
3.5 / 5
What do you like best about CTM360? CTM360 consolidates external attack surface management, brand protection, anti‑phishing, and takedowns into a single, unified platform. It cuts through the noise with pre‑populated threat data specific to our brand—no extra setup required—and consistently delivers highly actionable alerts What do you dislike about CTM360? While takedowns are fast and effective, expanding reach across more platforms and registrars would enhance the impact What problems is CTM360 solving and how is that benefiting you? Data leakage, Breaches, Brand imposters or VIP
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
It's Good
4.0 / 5
What do you like best about CTM360? The detection works. Really good information given on breached credentials and fake apps that a takedown was so easy. What do you dislike about CTM360? The interface is not user friendly. Sometimes it takes more than a couple of clicks to get the information needed. What problems is CTM360 solving and how is that benefiting you? It allows us to view breached credentials and also fake website & apps.
Zulfa J.
CTO Small-Business (50 or fewer emp.)
CTM360 give whole experience as a user. The detection for cases is okay overall
4.0 / 5
What do you like best about CTM360? The support of the CTM360 team is totally responsive and helpful. The platform also user friendly and easy to use What do you dislike about CTM360? Sometimes we got confuse with the filtering features. However, the support team has guide us accordingly What problems is CTM360 solving and how is that benefiting you? Detection for EASM cases - features of deep scanning brand monitoring. By connecting with the CIRT team globally. CTM360 Sometimes able to take down cases faster than other platform
Verified User in Financial Services
Enterprise (> 1000 emp.)
Recommmended
4.0 / 5
What do you like best about CTM360? quick Threat intelligence and insights about the related issues and leaks What do you dislike about CTM360? Sometime shows repeated or resolved issues and vulnerabilities What problems is CTM360 solving and how is that benefiting you? TI feeds, Data leaks etc
Hafiz T.
Unit Head Cyber Security Operations Enterprise (> 1000 emp.)
Review CTM360 after using for 1 Year period.
4.0 / 5
What do you like best about CTM360? Most helpful from CTM360 is take down phishing domain very fast for my customer and could finding and detect Brand Impersonation focus on Social media app with fake content. What do you dislike about CTM360? Least helpful is data exposure on repository with another platform such as Gitlab , Bitbucket in case some customer using above tool will could not detect. What problems is CTM360 solving and how is that benefiting you? In the past take down period is big issue for my customer because take around 5-7days and customer have complain on this issue , However when changing to use "Brand Protection" of CTM360 service , CTM360 team could help my team action quickly on take down phishing URL or fake content URL related with my customer domain name. average complete action take down around 2-3 days.
Watthanachai K.
Consulting IT Specialist Small-Business (50 or fewer emp.)
Pricing
DMARC360 offers a free Community Edition, with paid plans requiring direct contact, while DMARC Director provides a 30-day free trial but also requires contacting them for detailed pricing.
Small
Up to 10k emails / month
Community Edition (Free), otherwise Contact for pricing
Contact for pricing, 30-day trial
Medium
Up to 100k emails / month
Contact for pricing
Contact for pricing
Large
Up to 1 million emails / month
Contact for pricing
Contact for pricing
Enterprise
Over 1 million emails / month
Contact for pricing
Contact for pricing
Suped hard sell incoming!
Still not satisfied with DMARC360 or DMARC Director?
4.7 / 5(360)
