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DMARC SaaS vs Fraudmarc Community Edition

Choose DMARC SaaS for an automated, managed DMARC solution, or Fraudmarc Community Edition for a self-managed, open-source approach.
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Compare product functionality

Feature set

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DMARC SaaS focuses on providing a streamlined and automated DMARC management experience. Their platform aims to simplify the often-complex process of DMARC deployment and enforcement, providing actionable insights from aggregated DMARC reports.
We found DMARC SaaS offers intuitive report analysis, making it easier to identify legitimate and fraudulent email sources. It generally covers the core functionalities needed for DMARC monitoring and compliance without requiring extensive technical depth from the user.
Fraudmarc Community Edition is positioned as a free, open-source DMARC reporting solution. This means it provides the raw capabilities for DMARC report processing and visualization, but the implementation and ongoing management are entirely self-driven.
From our experience, while it delivers essential DMARC reporting data, advanced features like integrated threat intelligence, automated policy recommendations, or seamless integrations with other security tools are not inherently part of the core community edition. It's a solid foundation for those comfortable with self-hosting and configuration.
How easy is each product to use

User experience

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The user experience with DMARC SaaS is designed for clarity and efficiency. The dashboards are typically well-organized, presenting DMARC data in an easily digestible format, complete with charts and graphs that simplify trend analysis. This makes it suitable for users who prefer a 'set it and forget it' approach, or at least a minimal interaction model.
Navigating the interface is generally straightforward, and we found that most common tasks, such as reviewing DMARC aggregate reports or adjusting settings, can be accomplished with relative ease. The focus is on making DMARC compliance accessible to a broader audience, reducing the learning curve associated with email authentication protocols.
Fraudmarc Community Edition offers a user experience that caters to a more technically adept audience. As an open-source, self-hosted solution, the initial setup requires a significant investment of time and technical know-how. This involves deploying the software, configuring databases, and managing server infrastructure.
Once deployed, the interface provides access to DMARC reporting data, but the interpretation and actionability of this data might rely more on the user's expertise. While it offers flexibility and control, it doesn't offer the same level of guided assistance or intuitive automation found in commercial DMARC platforms. It's a hands-on experience, for sure.
Which product has the best support

Support

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With DMARC SaaS, we would expect a dedicated support team available to assist with setup, troubleshooting, and general inquiries. Commercial DMARC solutions typically offer various support tiers, ranging from email support to phone assistance and even dedicated account managers for larger clients.
The expectation is that DMARC SaaS provides comprehensive documentation, FAQs, and a responsive support channel to ensure users can resolve issues quickly and effectively. This level of professional support is a key differentiator for paid services, providing peace of mind to users navigating DMARC complexities.
Support for Fraudmarc Community Edition is primarily community-driven. This means users rely on forums, GitHub issues, and shared knowledge from other users to find solutions and assistance. While a vibrant community can be incredibly helpful, it's not the same as having direct access to a dedicated support team.
Our experience with open-source projects often means that response times can vary, and solutions might require more self-research and experimentation. For complex issues or urgent problems, this model might not be suitable for organizations that require guaranteed service level agreements (SLAs). The official documentation states support is via the community forum at community.fraudmarc.com.
Who should use each product

Suitability

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DMARC SaaS is well-suited for a broad range of organizations, particularly those that prioritize ease of use and automated DMARC management. It is a strong fit for SMBs (Small to Medium Businesses) seeking to secure their email without needing a dedicated DMARC expert on staff. For enterprise clients, it offers scalability and often features like multi-tenancy and advanced reporting.
MSPs (Managed Service Providers) would also find DMARC SaaS appealing due to its potential for streamlined client management and report consolidation. Its automated approach reduces the manual effort required, making it efficient for managing multiple domains and client accounts.
Fraudmarc Community Edition is ideal for technically proficient individuals, developers, or organizations with specific requirements for data control and customization. It's an excellent choice for those who prefer to self-host their solutions, have the internal resources to manage server infrastructure, and thrive in an open-source environment.
For MSPs, Fraudmarc Community Edition might only be suitable if they have the technical capability and desire to heavily customize and manage the solution for each client. SMBs might find the setup too complex without dedicated IT resources, and large enterprises might prefer commercial solutions with guaranteed support and feature sets. It's perfect for the 'do-it-yourself' crowd with a knack for code and configuration.

How does DMARC SaaS compare with Fraudmarc Community Edition?

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DMARC report analysis
Source detection
Forward detection
Spoof detection
Notifications and alerts
Reporting
API
Multi-tenancy
SPF flattening
Hosted DMARC
BIMI
MTA-STS/TLS-RPT
Blocklists and reputation
AI copilot
DNS monitoring
Self hostable
Free trial/free tier

Drawbacks and what to watch out for

DMARC SaaS, being a commercial platform, might face criticism regarding its pricing structure or the perceived complexity for absolute beginners, though it generally strives for ease of use. Fraudmarc Community Edition, while free and flexible, has a significant drawback in requiring substantial technical expertise for setup and ongoing maintenance, and its support relies entirely on the community, which might not be sufficient for urgent or complex issues.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
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Pricing

DMARC SaaS offers structured paid plans, while Fraudmarc Community Edition is entirely free, albeit requiring self-management.
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Small
Contact for pricing
Free (self-hosted)
Medium
Contact for pricing
Free (self-hosted)
Large
Contact for pricing
Free (self-hosted)
Enterprise
Contact for pricing
Free (self-hosted)

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Frequently asked questions