Cloudflare's DMARC Management is an extension of their extensive security and networking suite. We found that it integrates seamlessly for existing Cloudflare users, leveraging their powerful DNS infrastructure. The DMARC features focus on core reporting and policy enforcement, fitting well into a broader security strategy.
While robust in its foundation, as a newer addition to Cloudflare's offerings, its DMARC-specific features might not be as deeply specialized as a platform solely dedicated to DMARC. We've observed that its strength lies in consolidating security services, rather than providing the most granular DMARC forensic analysis.
DMARC SaaS, as its name suggests, is built from the ground up to provide comprehensive DMARC reporting and management. Our experience indicates a strong focus on detailed data visualization, source identification, and a guided path to policy enforcement. This dedicated approach often translates to a more in-depth DMARC-specific feature set.
We've seen that DMARC SaaS aims to simplify the complexities of DMARC, offering intuitive dashboards and actionable insights. It's designed for organizations whose primary goal is to achieve and maintain DMARC compliance, potentially offering more specialized forensic capabilities and easier identification of legitimate versus fraudulent email sources.
How easy is each product to use
User experience
For users already familiar with the Cloudflare ecosystem, the DMARC Management interface will feel intuitive, consistent with their existing dashboards. We found the integration into their larger platform to be straightforward, especially when managing DNS within Cloudflare.
However, for those new to Cloudflare, the sheer breadth of features across the entire platform can be overwhelming. The DMARC specific sections are well laid out, but navigating the broader Cloudflare console might require a learning curve, especially for non-technical users looking for simple DMARC insights.
DMARC SaaS offers a user experience that is laser-focused on DMARC. We observed a cleaner, purpose-built dashboard designed to present DMARC data clearly and concisely. This specialized approach often leads to a quicker onboarding process for new users, as they aren't distracted by extraneous features.
The interface emphasizes ease of use, with clear visualizations of DMARC aggregate and forensic reports. We found it relatively simple to interpret email authentication results, identify sending sources, and adjust DMARC policies, making it accessible even for users with limited DMARC expertise.
Which product has the best support
Support
Cloudflare's support can be a mixed bag. Our experience and numerous user reviews indicate that while they offer extensive documentation and community forums, direct technical support can be slow, particularly for users on lower-tier plans or for non-critical issues. We've seen P1 urgency sometimes not being met with the speed one would expect.
For DMARC Management, being in beta, the support model might still be evolving. Enterprise-level Cloudflare customers typically receive more dedicated attention, but for SMBs, resolving complex DMARC-related issues might require patience or leveraging their community resources.
Without specific G2 reviews for DMARC SaaS, we can infer that dedicated DMARC platforms often pride themselves on specialized customer support. We would anticipate their team to be highly knowledgeable in DMARC protocols and related email authentication standards, offering targeted assistance.
A smaller, dedicated team might provide more personalized support, which can be invaluable when navigating the nuances of DMARC. However, scalability of support could become a factor for very large enterprises, depending on their staffing and resource allocation.
Who should use each product
Suitability
Cloudflare DMARC Management is ideally suited for organizations already leveraging Cloudflare's broader suite of services, such as DNS, CDN, and WAF. SMBs and mid-market companies that prioritize an integrated security stack will find it appealing. For enterprise clients with extensive Cloudflare deployments, it offers a consistent management experience.
MSPs with clients deeply embedded in the Cloudflare ecosystem might find it a natural fit. However, if an MSP manages DMARC for clients across diverse infrastructures, the Cloudflare-specific nature might require additional integration efforts compared to a more vendor-agnostic solution.
DMARC SaaS is an excellent choice for organizations seeking a dedicated, focused DMARC reporting and management solution, regardless of their existing infrastructure. SMBs and mid-market businesses prioritizing comprehensive DMARC insights and rapid policy deployment will benefit greatly from its specialized approach.
For enterprise clients, DMARC SaaS can serve as a robust, standalone DMARC solution, especially for security teams focused exclusively on email authentication. MSPs looking for a platform with strong multi-tenancy capabilities and granular DMARC control across multiple client domains would likely find DMARC SaaS to be a very suitable option.
How does Cloudflare compare with DMARC SaaS?
DMARC report analysis
Aggregated and forensic report parsing and visualization.
Source detection
Identifying legitimate and fraudulent email sending sources.
Forward detection
Recognizing legitimate email forwarding that may impact DMARC.
Spoof detection
Alerting on unauthorized use of your domain in email.
Notifications and alerts
Real-time alerts for policy changes or suspicious activity.
Reporting
Customizable reports on DMARC compliance and email traffic.
API
Programmatic access to DMARC data and management.
Multi-tenancy
Managing multiple domains or client accounts from one dashboard.
Available at platform level, DMARC specific multi-tenancy for beta users less clear.
Expected for dedicated platform.
SPF flattening
Reducing the number of SPF lookups to stay within limits.
Not a core DMARC feature, may require separate services.
Hosted DMARC
Managing DMARC records directly within the platform.
BIMI
Support for Brand Indicators for Message Identification.
MTA-STS/TLS-RPT
Implementation and monitoring of MTA-STS and TLS-RPT.
Blocklists and reputation
Monitoring domain reputation and blocklist status.
Integrated with broader security platform.
Leveraged for forensic insights.
AI copilot
AI-powered assistance for DMARC analysis and recommendations.
Not currently a stated DMARC feature.
Potential for enhanced analysis.
DNS monitoring
Monitoring general DNS health and performance.
Integral to their ecosystem.
Focuses on DMARC record health.
Self hostable
Option to host the DMARC solution on private infrastructure.
Cloud-based SaaS solution.
Cloud-based SaaS solution.
Free trial/free tier
Availability of a free option to try the service.
Currently free beta with waitlist.
No explicit free tier mentioned.
Drawbacks and what to watch out for
When considering the drawbacks, Cloudflare's DMARC Management, being in beta, may still be evolving in its feature set and dedicated support. Users of Cloudflare's broader platform have historically reported issues with customer support responsiveness and occasional billing inaccuracies. For DMARC SaaS, the primary concern, in the absence of user reviews, would be its relative newness compared to more established DMARC solutions and the potential for a less battle-tested infrastructure.
We have pulled the average ratings from G2 for each product, and also included the most recent negative reviews for each product in full. Positive reviews tend to have less detail and have a higher chance of being fraudulent, so negative reviews are a better signal for your decision.
4.5 / 5(561)
0 / 5(0)
Horrible Support and Billing - They run with your money and don't care to get billing correct
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
Ease of deployment, dashboard and configurations for the WAF, Cache, and other features are top tier with ease, settings, and logging. Just don't have an issue with them or you're on your own. Also, don't keep a credit card on file or they'll bill you for their mistakes.
What do you dislike about Cloudflare Application Security and Performance?
Customer support and billing. Their support does not read what you have to say but rather comes in with their own interpretation of what has happened and forces their views on your issue rather than trying to understand exactly what is happening. On two occassions in the last few months I have had this happen when I encountered an issue with the core product and their billing.
The billing should be detailed further as it is sketchy business practices. Back in April they changed their billing software and charged me incorrectly for a month as it included the previous month as well (which I already paid). I brought this to their attention and the billing support assured me that it was not a problem. Come last week, they limited my account as I "had unpaid biling" so I contacted them again and brought attention to this wrong invoice that they never corrected. Come yesterday, they just charged my credit card on file without my authorization or explanination of what is going on. I've replied to the open ticket and created a new ticket and no one is answering.
I don't want to be a drama case but this is ridiculous to have been charged something from months ago and not be given an explanation.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Improve the security and performance of our websites/applications. Their configurable/customizable WAF, CDN/Caching, bot mitigation, and DDoS protection accomplish this for our websites/applications.
Jim M.
Owner Small-Business (50 or fewer emp.)
No G2 reviews
G2 is the most popular review platform for DMARC products, so this is a strong signal that this product is not popular.
Support very unresponsive. Not understanding P1 urgency. Delayed project 3 whole days.
0.0 / 5
What do you like best about Cloudflare Application Security and Performance?
The website is intuitive, implementation steps are straightforward. It has numerous features, and they are indeed needed by a web app.
What do you dislike about Cloudflare Application Security and Performance?
If your implementation goes well, it's fine. However, if you are in trouble, the support doc is useless. You pay for the pro plan to try to get some technician support. No one cares about your business or service, even if you identify it as a P1 urgency. My project was down and could not get anyone to help me when I identified it as a high-impact ticket.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
The ticket support system is horrible. No technicians provide you with timely manner answers and support. Not worth the price.
Andrew Z.
Small-Business (50 or fewer emp.)
WAF is good, but so many half baked side features
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
The WAF is pretty industry standard. Its not too slow, gets regular updates, easy to deploy and cheap
What do you dislike about Cloudflare Application Security and Performance?
The side features are just trash. Its clear they have been shipped and dropped.
Cloudflare Bot Detection should not exist. Its not even funny how easy it is to bypass.
Page Shield is a joke, their API security is a joke.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
OWASP top 10
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Love the product- support could use some work
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
Super easy to use. Very developer friendly. Tons of value for price. Undoubtedly #1 in WAF.
What do you dislike about Cloudflare Application Security and Performance?
Could use some better support. No direct channels for tech questions.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
It's providing great security for our web app.
Verified User in Computer Software
Mid-Market (51-1000 emp.)
Don't Pay for Support
2.5 / 5
What do you like best about Cloudflare Application Security and Performance?
In general, cloudflare is really easy to navigate, especially for simple DNS and domain management. Unless you have a complicated setup, I find it easy enough to move a domain or simply manage DNS for most sites.
What do you dislike about Cloudflare Application Security and Performance?
Their support is terrible. Had an issue with a client's DNS and the person I was talking to clearly didn't have a clue what they were talking about. They took so long between answers, it seemed like they were just asking someone else. Ultimately, they were of no help and we were out the money we paid to have live support.
What problems is Cloudflare Application Security and Performance solving and how is that benefiting you?
Makes DNS and Security easy for most websites and domains.
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
Pricing
Cloudflare's DMARC Management is currently in beta and available for free, while DMARC SaaS offers tiered pricing, with options for automated or partner-managed DMARC.
Small
Up to 10k emails / month
Free beta
Contact for pricing
Medium
Up to 100k emails / month
Contact sales
Contact for pricing
Large
Up to 1 million emails / month
Contact sales
Contact for pricing
Enterprise
Over 1 million emails / month
Contact sales
Contact for pricing
Suped hard sell incoming!
Still not satisfied with Cloudflare or DMARC SaaS?
4.5 / 5(561)
