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Why are intermediate sending platform IPs visible in email 'Received' headers and what are the reputation implications?

Summary

Email 'Received' headers are an integral part of the SMTP protocol, providing a transparent, chronological, and immutable record of every server an email traverses from sender to recipient. Each Mail Transfer Agent adds its own 'Received' header, making all intermediate sending platform IPs visible. This visibility is crucial for debugging, traceability, and particularly for spam prevention, as recipient mailbox providers heavily rely on these visible IP addresses to assess sender reputation. The IP address in the topmost 'Received' header, which represents the server that directly connected to the recipient's mail server, is generally the most scrutinized for immediate reputation checks. Email Service Providers inherently have their IPs visible in these headers, actively managing their shared IP reputation to ensure high deliverability for all users. Conversely, attempting to strip or hide these fundamental headers can raise suspicion and signal potential unwanted mail activity. Furthermore, critical email authentication protocols like SPF, DKIM, and DMARC directly leverage the visibility of these IPs for validation, bolstering trust and enhancing deliverability. While the final connecting IP is paramount, sophisticated spam filters may also analyze the entire chain of 'Received' headers for unusual patterns or suspicious intermediate hops, influencing the overall reputation assessment.

Key findings

  • SMTP Standard: 'Received' headers are a fundamental component of the SMTP protocol, added by every Mail Transfer Agent (MTA) to create a chronological and immutable trace of an email's path from origin to destination.
  • Reputation Cornerstone: The visible sending IP address, particularly the one in the topmost 'Received' header that directly connected to the recipient's mail server, is the primary factor used by recipient mailbox providers to assess sender reputation.
  • ESPs and IP Management: When using an Email Service Provider (ESP), the ESP's IP addresses are inherently visible in the 'Received' headers; ESPs actively manage the reputation of these IPs, which can be shared among multiple senders or dedicated to a single client.
  • Authentication Dependency: Email authentication protocols such as SPF, DKIM, and DMARC critically rely on the visible IP addresses in 'Received' headers for validation and alignment, significantly boosting message authenticity and deliverability.
  • Chain Analysis: While the final connecting IP is the most critical for immediate reputation checks, advanced spam filters may analyze the entire sequence of 'Received' headers to detect suspicious routing paths or an unusually long chain of intermediate hops, which can impact deliverability.

Key considerations

  • Maintain IP Reputation: A strong and consistent IP reputation, based on the visible sending IP, is vital for ensuring emails reach the inbox and avoid being marked as spam or rejected by recipient mail servers.
  • Sender Responsibility: Initial sending platforms, even those injecting mail to an Email Service Provider, bear responsibility for the content sent by their customers and should prevent activities like phishing or malware to preserve their reputation.
  • Transparency is Key: Attempting to hide or strip 'Received' headers can signal untrustworthy sending practices and raise red flags for recipient mailbox providers, as it suggests an intent to conceal problematic sending behavior.
  • Dedicated IP Benefits: For senders with high volume and stringent control requirements, using dedicated IPs allows direct management of their sending reputation, distinct from shared IP pools where reputation is managed by the ESP.
  • Adhere to Standards: Understanding and adhering to SMTP protocol standards, including proper 'Received' header generation and authentication, is essential for reliable email deliverability and ensuring messages are trusted by recipient systems.

What email marketers say

9 marketer opinions

Email 'Received' headers are inherently visible as they document every server an email traverses, from the initial sending platform or intermediate server to the recipient's mail server. This transparent, chronological record is fundamental to the SMTP protocol, serving crucial roles in debugging, spam prevention, and maintaining trust in email delivery. When an Email Service Provider (ESP) sends a message, its IP addresses are prominently featured in these headers because they represent the servers directly engaging with recipient mail systems. While the IP in the topmost 'Received' header, signifying the final connecting server, is paramount for immediate reputation assessment by recipient mailbox providers, sophisticated spam filters often scrutinize the entire chain. This comprehensive analysis can identify unusual routing or suspicious intermediate IPs, potentially impacting deliverability. Attempts to strip or conceal these headers are viewed with suspicion by ESPs and recipient systems alike, often signaling an intent to mask undesirable sending practices, such as those associated with platforms known for sending unwanted mail. ESPs actively manage the reputation of their visible IPs, whether shared or dedicated, to ensure high deliverability for their clients.

Key opinions

  • Direct Connection: Email Service Provider (ESP) IP addresses are visible in 'Received' headers because their servers are the ones directly connecting to recipient mail servers, completing the email's delivery path.
  • Primary Reputation Focus: The IP address listed in the topmost 'Received' header, representing the server that directly connected to the recipient's mail system, is the most crucial for immediate reputation checks by mailbox providers.
  • Full Path Auditability: 'Received' headers create an immutable and chronological record, documenting every server an email has traversed, which is vital for debugging, identifying origin, and tracing mail flow.
  • ESP IP Management: ESPs actively manage the reputation of their shared or dedicated IP addresses because these are the IPs that recipient mail servers primarily evaluate for legitimacy, directly impacting deliverability for all senders using them.
  • Header Stripping Red Flag: Attempts to hide or strip 'Received' headers are viewed with high suspicion by ESPs and recipient systems, suggesting an intent to conceal problematic sending behavior, such as sending unwanted or malicious mail.
  • Sophisticated Chain Analysis: Beyond the final connecting IP, advanced spam filters may analyze the entire sequence of 'Received' headers; unusually long chains or the presence of suspicious intermediate IPs can negatively influence an email's legitimacy score.

Key considerations

  • Required Visibility: The visibility of intermediate sending platform IPs in 'Received' headers is an inherent and essential part of the SMTP protocol, crucial for establishing trust and traceability in email delivery.
  • Direct Deliverability Impact: The reputation of the visible sending IP, particularly the one in the topmost 'Received' header, directly influences whether an email reaches the inbox, avoids spam folders, or is outright rejected by recipient mail servers.
  • Leveraging ESP Reputation: When sending through an Email Service Provider, their active management of the visible IP reputation, whether shared or dedicated, is critical to your email success, as recipient servers evaluate these IPs.
  • Concealment Backfires: Attempting to strip or hide 'Received' headers is counterproductive; it signals untrustworthy sending practices and immediately raises red flags for ESPs and recipient mailbox providers, often leading to deliverability failures.
  • Holistic Chain Evaluation: While the final connecting IP is most heavily scrutinized, sophisticated spam filters can analyze the entire chain of 'Received' headers, and unusual patterns or suspicious intermediate IPs can contribute to a negative reputation assessment.

Marketer view

Marketer from Email Geeks explains that if Machine A (the initial sending platform) has reputation concerns and asks ESP B (the delivery server) to strip its IP from the 'Received' header, it suggests Machine A might be sending unwanted mail. ESPs typically would not want to strip this header due to suspicion and because recipient mailbox providers use these 'Received' headers to distinguish different email streams for reputation management. This also protects the ESP's other customers. He notes that while stripping might be considered for a customer on a dedicated IP with whitelabel reverse DNS and authentication, platforms known for sending unwanted mail, like sales automation or lead generation platforms, often have terrible reputations and actively try to hide their connection.

15 Oct 2021 - Email Geeks

Marketer view

Email marketer from Twilio SendGrid explains that when using an Email Service Provider (ESP) like SendGrid, the ESP's IP addresses are visible in the email's 'Received' headers because they are the servers directly connecting to the recipient's mail server. If using shared IPs, the reputation is managed by the ESP and shared among all senders, whereas dedicated IPs give senders direct control over their reputation, with the visible IP being the one evaluated by recipient servers.

21 Jun 2024 - Twilio SendGrid Blog

What the experts say

3 expert opinions

Intermediate sending platform IPs are indeed visible within email 'Received' headers because each Mail Transfer Agent (MTA) that handles a message adds its own timestamped entry, meticulously documenting the IP address of the server from which it received the email. This process creates a transparent, chronological trail of the email's full journey, from its initial injection to its final delivery. This visibility is not merely a technical detail; it is foundational to email reputation and deliverability. Internet Service Providers (ISPs) and recipient mail servers heavily rely on these visible IP addresses, particularly the one in the topmost 'Received' header-representing the server that directly connected to them-to assess the sender's reputation. A strong, positive IP reputation is absolutely critical for emails to successfully reach the inbox, while a compromised or poor reputation can lead to messages being filtered to spam, delayed, or outright rejected. Furthermore, the responsibility for maintaining a healthy reputation extends beyond the final sending entity. Initial sending platforms that merely inject emails to an Email Service Provider (ESP) also bear a significant duty to monitor and prevent malicious activities like phishing or malware emanating from their customers. Their failure to do so can tarnish their own IPs and, by extension, negatively impact the deliverability of downstream ESPs and legitimate senders.

Key opinions

  • Header Mechanism: Every Mail Transfer Agent (MTA) that processes an email appends a 'Received' header, clearly displaying the IP address of the preceding server and forming a comprehensive log of the message's routing path.
  • Core Reputation Factor: Internet Service Providers (ISPs) and recipient mail servers primarily use the visible sending IP address, especially the direct connecting IP, to evaluate the sender's reputation for filtering decisions.
  • Direct Deliverability Link: An IP address with a strong and consistent reputation is essential for emails to achieve inbox delivery, whereas a poor reputation directly results in messages being filtered as spam or rejected.
  • Upstream Accountability: Initial sending platforms, even those passing mail to an Email Service Provider, are responsible for preventing their customers from sending abusive content like phishing or malware to safeguard their own and the broader email ecosystem's reputation.

Key considerations

  • Mandatory Visibility: The presence of intermediate sending platform IPs in 'Received' headers is an inherent and non-negotiable part of the SMTP protocol, providing essential traceability and aiding spam prevention.
  • Reputation Management: All entities involved in the email's journey, particularly those whose IPs appear in 'Received' headers, must actively manage and protect their sending reputation to ensure high deliverability rates.
  • Content Policing: Sending platforms must implement robust content monitoring and acceptable use policies to prevent abuse, as the actions of their users directly impact their IP reputation and the success of all emails transmitted through their systems.
  • Strategic Platform Choice: Senders should carefully select email service providers and platforms that demonstrate a strong commitment to maintaining clean IP reputations and enforce strict policies against problematic sending practices.

Expert view

Expert from Email Geeks explains that Machine A, as an initial sending platform, absolutely should care about the content its customers are sending. She emphasizes that if customers are using the platform for phishing, malware, or scams, then Machine A should not permit such activity, countering the idea that its job is simply to inject emails to the ESP (B) and then its responsibility ends. She implies that using reputable services for sending is a better approach.

5 Aug 2023 - Email Geeks

Expert view

Expert from Spam Resource explains that intermediate sending platform IPs are visible in 'Received' headers because each mail server (MTA) that handles an email adds a 'Received' header, detailing the IP address of the server that previously sent the email in the message's journey. Regarding reputation, ISPs utilize the sending IP address to gauge the sender's reputation, with a strong IP reputation being crucial for emails to successfully reach the inbox, while a poor reputation can lead to filtering.

20 Apr 2025 - Spam Resource

What the documentation says

7 technical articles

The visibility of intermediate sending platform IP addresses in email 'Received' headers is a foundational aspect of the SMTP protocol, designed to provide a complete, chronological record of an email's journey from origin to destination. Each server that handles a message adds its own 'Received' header, meticulously detailing the IP address from which it received the email. This transparent tracing is not merely for technical debugging; it is absolutely critical for email deliverability and reputation assessment. Major mailbox providers like Google and Microsoft heavily scrutinize these visible IP addresses, especially the one that directly connects to their servers, to determine the sender's reputation. A strong, positive IP reputation is paramount for emails to reach the inbox, while a poor or compromised reputation can lead to messages being filtered to spam, delayed, or outright rejected. Furthermore, key email authentication standards such as SPF, DKIM, and DMARC are directly dependent on the visibility of these IPs for their validation processes. SPF validates the connecting IP against a domain's published DNS record, while DKIM and DMARC leverage this IP's reputation in conjunction with their own authentication checks to build a comprehensive trust signal. Even when using cloud-based email services, their IPs are visible, and while these services actively manage their shared IP reputation, individual sender behavior remains a crucial factor in the deliverability outcomes tied to those visible IPs.

Key findings

  • SMTP Protocol Mandate: The 'Received' header field is a fundamental part of the SMTP protocol, requiring each Mail Transfer Agent (MTA) to add its own entry, making all intermediate sending platform IPs visible to create a chronological and immutable trace of the email's path.
  • Core for Reputation: The visible sending IP, particularly the one directly connecting to the recipient's mail server, is the primary factor for major providers like Google and Microsoft in assessing IP reputation and determining deliverability or filtering actions.
  • Authentication Reliance: Email authentication protocols-SPF, DKIM, and DMARC-fundamentally rely on the visibility of the connecting IP in the 'Received' header to validate sender legitimacy and align domains, directly impacting trust and inbox placement.
  • Sender Behavior Impact: Even when using cloud services like Amazon SES which manage IP reputation, individual sender behavior (e.g., complaint rates, bounce rates) still directly influences the deliverability associated with the visible IP for that specific sending volume.
  • Traceability and Debugging: The transparent display of all intermediate IPs in 'Received' headers provides an essential, immutable record that is critical for debugging mail flow issues, tracing message origins, and forensic analysis.

Key considerations

  • Prioritize IP Health: The health and reputation of the visible sending IP directly impacts deliverability; consistent good sending practices are essential to avoid spam folders and rejections.
  • Understand ISP Filtering: Recognize that major mailbox providers like Google and Microsoft rigorously analyze visible sending IPs in 'Received' headers to assess sender reputation and make filtering decisions.
  • Leverage Authentication: Implement and maintain strong authentication protocols, SPF, DKIM, and DMARC, as these protocols validate the legitimacy of the visible sending IP, boosting trust and deliverability.
  • Acknowledge Transparency: The visibility of intermediate IPs is a standard, non-negotiable aspect of email delivery; attempting to conceal this information is counterproductive and raises red flags for recipient systems.
  • Assess Platform Reputation: When using a cloud-based email service, understand that their IPs are visible and their reputation management impacts your deliverability; choose platforms with a proven track record of maintaining clean IP reputations.

Technical article

Documentation from RFC 5321 explains that the 'Received' header field is a fundamental part of the SMTP protocol, requiring each Mail Transfer Agent (MTA) that handles a message to add its own 'Received' header to the top of the list. This creates a chronological trace of the message's path, making all intermediate sending platform IPs visible to provide an immutable record for debugging and traceability.

28 Sep 2022 - RFC 5321 (Simple Mail Transfer Protocol)

Technical article

Documentation from Google Postmaster Tools explains that Google provides insights into IP reputation, which is directly tied to the sending IP addresses visible in email headers. A good IP reputation helps ensure email deliverability, while a poor reputation can lead to emails being marked as spam or rejected. The visible sending IP, which is the one Google's servers receive mail from, is the primary factor in this assessment.

19 Mar 2025 - Google Postmaster Tools Help

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