Summary
Telcos are leveraging Oracle Cloud Infrastructure (OCI) for its scalable, high-performance, and secure MX hosting capabilities. Many are outsourcing their email policy and deliverability management to Synacor, which offers white-labeled solutions and integrates with services like Validity for feedback loop data. Outsourcing allows Telcos to focus on their core business by offloading complex tasks like anti-spam management, compliance, and security. Oracle's global network and Synacor's anti-spam systems provide robust email delivery infrastructure.
Key findings
- Oracle OCI benefits: Oracle Cloud Infrastructure provides scalable, secure, and high-performance MX hosting solutions for telcos.
- Synacor Email Management: Synacor offers white-labeled email solutions, handling email policies, filtering, and deliverability.
- Outsourcing advantages: Telcos outsource email management to leverage Synacor's expertise, reduce operational overhead, and comply with regulations.
- Security Enhancement: Synacor integrates with anti-spam and anti-abuse systems, preventing malicious emails and enhancing security.
- Validity FBL integration: Synacor's partnership with Validity offers feedback loop (FBL) data, improving spam identification and deliverability.
Key considerations
- Customization Needs: Assess if Oracle and Synacor offer the necessary level of customization for unique telco requirements.
- Integration Effectiveness: Ensure smooth integration between Oracle, Synacor, Validity, and existing systems.
- Data Compliance: Verify that data handling and processing adhere to relevant data privacy regulations like GDPR.
- Cost Evaluation: Conduct a thorough cost analysis comparing outsourcing with in-house email infrastructure management.
- Security Measures: Evaluate Synacor's security protocols and measures to protect against evolving email threats.
What email marketers say
16 marketer opinions
Telcos are leveraging Oracle's robust cloud infrastructure for hosting their MX records, drawn by its scalability, performance, and reliability. Synacor, in turn, manages the email policies, deliverability, and security aspects for these telcos. This partnership allows telcos to outsource complex email infrastructure management, compliance, and security concerns, saving them from investing in specialized expertise and resources. Outsourcing to Synacor removes the need to develop specialist knowledge, and enables Synacor to use its expertise to help with preventing malware, phishing and ransomware. This division of labor allows telcos to focus on their core competencies while ensuring efficient and secure email delivery.
Key opinions
- Infrastructure: Oracle provides a scalable and reliable cloud infrastructure for hosting MX records.
- Policy Management: Synacor manages email policies, deliverability, spam filtering, and compliance with regulations like GDPR.
- Expertise: Telcos outsource email management to leverage Synacor's specialized knowledge and resources.
- Cost Efficiency: Outsourcing can be more cost-effective than building and maintaining in-house email infrastructure.
- Security: Synacor provides security to protect from malware, phishing and ransomware
Key considerations
- Scalability: Consider the scalability of Oracle's infrastructure to accommodate fluctuating email traffic.
- Deliverability: Ensure Synacor can maintain high deliverability rates and comply with email regulations.
- Security: Evaluate Synacor's security measures to protect against spam, phishing, and other threats.
- Cost Analysis: Perform a thorough cost analysis to compare outsourcing versus in-house management.
- Compliance: Consider compliance is important for Telcos
Marketer view
Email marketer from Email Geeks shares his finding during an audit of FBLs that a group of telcos appear to use Oracle. The MX hosts all use IPs that belong to Oracle. He suggests Oracle may have a specific CRM product for the telco industry and this platform participates in the Validity FBL feed.
9 May 2023 - Email Geeks
Marketer view
Email marketer from StackExchange user EmailAdmin explains that managing email deliverability effectively requires specialized knowledge which Telcos usually do not have in house. Outsourcing to Synacor removes the need to develop this specialist knowledge.
19 Jun 2023 - StackExchange
What the experts say
3 expert opinions
Experts suggest that Telcos may outsource their email infrastructure and policy management to improve efficiency and focus on their core business. Oracle provides reliable and scalable infrastructure for MX hosting, while Synacor manages email policies, deliverability, and anti-abuse measures. Some suggest larger Telcos could probably handle it all internally.
Key opinions
- Outsourcing for Efficiency: Telcos outsource specialized email functions rather than manage them in-house.
- Oracle's Role: Oracle delivers robust and scalable infrastructure for MX hosting.
- Synacor's Role: Synacor manages email policies, deliverability, and anti-abuse measures.
- Internal vs External: Some suggest that a larger Telcos could probably handle it all internally.
Key considerations
- Cost-Benefit Analysis: Telcos should evaluate the cost-effectiveness of outsourcing versus managing email internally.
- Scalability: Confirm Oracle's infrastructure meets the telco's scalability requirements.
- Policy Customization: Ensure Synacor can customize email policies to meet the telco's specific needs.
Expert view
Expert from Spam Resource highlights that some companies may find the reliability and up-time of cloud based solutions easier to manage by outsourcing their infrastucture, and then the policies. A large Telco would probably handle it all internally.
17 Dec 2022 - Spam Resource
Expert view
Expert from Email Geeks confirms that the setup smells like Synacor and suggests Udeme Ukutt or Alex Brotman could confirm.
6 Jan 2024 - Email Geeks
What the documentation says
5 technical articles
Telcos are leveraging Oracle Cloud Infrastructure (OCI) for hosting MX records because of its scalability, performance, security, and customized configurations. Synacor provides white-labeled email solutions and manages email policies, filtering, and deliverability for telcos. Validity partners with Synacor to provide feedback loop (FBL) data for identifying and addressing spam issues. Oracle's global network infrastructure further supports reliable email delivery, and Synacor integrates with anti-spam systems to prevent malicious emails.
Key findings
- Oracle Infrastructure: OCI offers scalable, high-performance, and secure bare metal instances suitable for hosting MX records.
- Synacor Email Management: Synacor manages email policies, filtering, and deliverability for telcos, reducing their operational overhead.
- Validity FBL Integration: Validity provides FBL data to Synacor, aiding in spam identification and improved deliverability.
- Global Network: Oracle's global network infrastructure enhances the reliability of email delivery for telcos.
- Anti-Spam Integration: Synacor integrates with anti-spam systems to prevent malicious emails from being sent.
Key considerations
- Customization: Evaluate the level of customization offered by OCI and Synacor to meet specific telco requirements.
- Integration: Consider the ease and effectiveness of integration between Oracle, Synacor, and Validity services.
- Data Privacy: Ensure compliance with data privacy regulations in the handling and processing of email data.
- Service Level Agreements: Review the service level agreements (SLAs) provided by Oracle and Synacor for uptime and performance.
- Scalability Planning: Plan for future scalability needs of email infrastructure when selecting Oracle and Synacor services.
Technical article
Documentation from Oracle explains that Oracle's robust global network infrastructure makes it ideal for companies looking to host globally distributed email servers. Telcos can thus leverage Oracle's infrastructure for reliable delivery.
26 Apr 2022 - Oracle
Technical article
Documentation from Synacor describes the platforms integration with various anti-spam and anti-abuse systems. This service allows them to prevent malicious emails from being sent by spammers.
15 Nov 2021 - Synacor
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