Finding a suitable email deliverability consultant involves evaluating their skills in areas like IP warming, sender reputation, and email authentication (SPF, DKIM, DMARC). They should offer services such as deliverability audits, infrastructure setup, list hygiene, and performance monitoring. Essential attributes include experience with ESPs, familiarity with bulk sender guidelines from major providers, and proficiency in using deliverability tools. Client testimonials, case studies, and referrals are valuable for verification. Consultants must communicate effectively, possess strong technical knowledge, and provide customized solutions. Checking online reviews and inquiring about pricing is advised. Laura from Word to the Wise recommends considering consultants who can translate complex technical issues to a non-technical audience, understand how to manage feedback loops, and function as strategists, analysts, and problem solvers.
10 marketer opinions
Finding a recommended email deliverability consultant involves several key steps. Direct contact can be made with consultants like Karen Balle (karen@directdeliverability.com) or those found via referrals. Consultants should possess skills in IP warming, sender reputation, authentication protocols (SPF, DKIM, DMARC), and inbox placement. Essential services include deliverability audits, infrastructure setup, list hygiene, and performance monitoring. Consultants aid in troubleshooting deliverability, optimizing email configurations, and providing strategic guidance. They should be experienced with ESPs and understand bulk sender guidelines from providers like Gmail. Checking for detailed reports, experience in your industry, case studies, and client references is advised. Consultants also need understanding of ESP policies and complex deliverability challenges. Inquiry into pricing structure and checking reviews on platforms such as TrustRadius and G2.com are important. Laura at Word to the Wise says good consultants wear many hats and are part strategist, data analyst, detective, and relationship manager.
Marketer view
Email marketer from Email Marketing Forum suggests asking consultants for case studies or references from previous clients. They emphasize the importance of verifying the consultant's expertise and track record before hiring them.
11 Apr 2025 - Email Marketing Forum
Marketer view
Email marketer from G2.com lists questions such as asking consultants about their experience with similar clients and their approach to solving specific deliverability problems. They state it's important to find someone who can provide customized solutions based on your unique needs.
27 Oct 2021 - G2.com
3 expert opinions
Laura from Word to the Wise is a recommended expert; she can be contacted at laura@wordtothewise.com (CC meri@wordtothewise.com for scheduling). Effective deliverability consultants need strong communication skills to explain technical issues to non-technical audiences. They also need deep understanding of how different mailbox providers handle email, feedback loops, authentication, and reputation metrics. They act as strategists, data analysts, detectives, and relationship managers, identifying deliverability issues and recommending technical changes.
Expert view
Expert from Word to the Wise explains that deliverability consultants need to be able to communicate technical issues to a non-technical audience, and also understand how different mailbox providers handle email. They need to understand and explain feedback loops, authentication, and reputation metrics.
19 Apr 2024 - Word to the Wise
Expert view
Expert from Email Geeks shares their email address laura@wordtothewise.com, requesting to CC meri@wordtothewise.com to schedule a meeting.
3 Dec 2023 - Email Geeks
5 technical articles
Email deliverability consultants should possess a comprehensive understanding of email authentication standards (SPF, DKIM, DMARC) and experience in their implementation and troubleshooting. They must be familiar with bulk sender guidelines from major mailbox providers (Gmail, Yahoo, Outlook) and have experience with feedback loops and complaint management. Consultants should also be proficient with email deliverability tools like seed lists, blocklist monitoring, and inbox placement testing, capable of analyzing data and providing insights. A strong understanding of RFC specifications, email standards, and SMTP protocols is crucial for ensuring compliance and optimal email server configuration, including bounce handling and error code interpretation.
Technical article
Documentation from SparkPost.com recommends verifying that any potential consultant has a strong understanding of email authentication standards such as SPF, DKIM, and DMARC, alongside experience in implementing and troubleshooting these technologies.
23 Nov 2023 - SparkPost.com
Technical article
Documentation from Microsoft.com says you should ask potential consultants about their familiarity with email deliverability tools and technologies, such as seed lists, blocklist monitoring services, and inbox placement testing platforms. They say experience with analyzing deliverability data and providing actionable insights is critical.
10 Jan 2024 - Microsoft.com
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