Improving email deliverability on a shared IP for marketing automation emails like abandoned carts requires a comprehensive strategy. Key elements include ensuring proper email authentication (SPF, DKIM, DMARC), gradually warming up the IP address with increasing sending volumes, and actively managing your email list. List management involves using double opt-in, segmenting audiences based on engagement, removing inactive subscribers, and promptly handling unsubscribe requests. Focus on creating wanted email beyond abandoned carts by diversifying content and personalizing messages with dynamic content and compelling offers. Monitor sending reputation within your ESP (e.g., Klaviyo) and subscribe to feedback loops to address spam complaints. Design mobile-friendly emails and avoid aggressive messaging. Remember deliverability is impacted by the behavior of others on the shared IP and your own engagement metrics signal whether you're a source of wanted or unwanted emails.
12 marketer opinions
To improve email deliverability on a shared IP for marketing automation emails like abandoned carts, several strategies are recommended. These include ensuring proper authentication (SPF, DKIM), gradually warming up the IP by increasing sending volume, segmenting email lists to target engaged users, and using double opt-in to confirm subscriptions. Optimizing email content with compelling visuals, clear calls-to-action, and personalized offers is also crucial. Monitoring sending reputation metrics, promptly addressing spam complaints, and maintaining list hygiene by removing inactive users can further enhance deliverability. Mobile-friendly design and personalized dynamic content are also recommended. Additionally, it's vital to avoid aggressive or pushy messaging and to test different sending times.
Marketer view
Email marketer from ActiveCampaign suggests segmenting your list and sending abandoned cart emails only to those who have shown recent engagement to ensure relevance and improve deliverability rates.
25 Mar 2022 - ActiveCampaign
Marketer view
Email marketer from Shopify Community Forums advises making sure your abandoned cart email is not too aggressive or pushy; offer assistance and solutions rather than just demanding a purchase, and test different sending times.
27 Nov 2021 - Shopify Community Forums
7 expert opinions
Improving email deliverability on a shared IP, especially for abandoned cart emails, requires focusing on sending wanted email, authenticating your mail stream, and maintaining list hygiene. Experts recommend sending engaging content beyond abandoned carts to build a positive reputation. While a shared IP helps overcome initial legitimacy hurdles, your sending reputation is determined by recipient engagement. Authenticating with SPF and DKIM is crucial for ISPs to verify your identity. List quality is paramount; removing unengaged users and bounces improves deliverability. Throttling email sends and segmenting your audience ensure relevant messages reach those who want them. While IPv6 isn't mandatory, a valid authentication ensures mailbox providers track your mail stream reputation without relying solely on IP address.
Expert view
Expert from Spamresource explains that it is essential to authenticate your email with SPF and DKIM as this tells ISPs (internet service providers) that you are who you say you are, and your messages are more likely to make it to the inbox.
15 Aug 2021 - Spamresource
Expert view
Expert from Email Geeks responds being on an ESP shared pool gets you over the bar of not looking like an intentional source of legitimate email if you are too small to maintain traffic on a dedicated IP; your mail is probably being delivered successfully, but being a source of legitimate mail isn’t the same as being a source of wanted email.
12 Jan 2022 - Email Geeks
4 technical articles
Improving email deliverability on a shared IP requires a multi-faceted approach focused on authentication, list management, and reputation monitoring. Documentation from Google, SendGrid, Mailchimp, and SparkPost emphasizes the importance of email authentication (SPF, DKIM, DMARC) and maintaining a clean sending list to mitigate the risks associated with shared IPs. Permission-based email marketing is crucial, requiring explicit consent from subscribers and prompt honoring of unsubscribe requests. Monitoring sending reputation metrics like bounce rates and spam complaints, along with subscribing to feedback loops to receive spam complaint reports, enables proactive identification and removal of problematic subscribers.
Technical article
Documentation from Mailchimp responds by reinforcing the importance of permission-based email marketing. Always obtain explicit consent from subscribers and honor unsubscribe requests promptly to maintain a healthy sending reputation.
21 Mar 2024 - Mailchimp
Technical article
Documentation from SendGrid answers states that senders on shared IP addresses are impacted by the behavior of other senders. Closely monitoring your own sending reputation metrics (e.g., bounce rates, spam complaints) and taking corrective actions is crucial for deliverability.
28 Aug 2021 - SendGrid
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