Using a new email address on the same domain presents both opportunities and challenges for email deliverability. While filters might not inherently penalize the new address, a lack of established sender reputation necessitates a strategic approach. Warming up the IP address/email address gradually, focusing on engagement, and following best practices are crucial. Domain authentication (SPF, DKIM, DMARC) is essential to prove legitimacy. Maintaining list hygiene, adhering to sending limits imposed by providers like Gmail and Exchange Online, and monitoring engagement metrics are also important. While using 'noreply' addresses may not always have a statistically significant impact, it's generally not recommended. Successful deliverability requires a multi-faceted approach combining technical configuration, responsible sending practices, and constant monitoring.
10 marketer opinions
Using a new email address on the same domain can affect email deliverability due to a lack of established sender reputation. Key aspects include the importance of warming up the new IP address or email address with low sending volumes initially, building a positive sender reputation through valuable content and good engagement, authenticating your domain (SPF, DKIM, DMARC), and maintaining list hygiene to avoid spam complaints and low engagement rates. Using "noreply" addresses can also negatively influence deliverability in some cases. Monitoring bounce rates and spam complaints is critical to ensure you aren't being flagged as spam.
Marketer view
Marketer from Email Geeks explains that using a “noreply” email address is a single data point and won't impact deliverability alone but can push you over the edge if you are already close to the line. It also violates best practices.
22 Jul 2021 - Email Geeks
Marketer view
Email marketer from Mailchimp states that authenticating your domain (SPF, DKIM, DMARC) is vital for deliverability, especially with a new email address. Authentication helps prove that you're authorized to send emails from your domain.
25 Feb 2023 - Mailchimp
6 expert opinions
Using a new email address on the same domain may or may not affect deliverability depending on several factors. While filters themselves might not treat a new address differently, lower delivery rates can occur if global filters flag the mail as bulk unless overridden by allow-lists. Following best practices like gradual IP/domain warm-up and building a solid reputation through engagement and adherence to standards is crucial. List hygiene, employing sunset policies, and implementing list-unsubscribe headers are also important. Testing through seedlists before sending to subscribers is a must in order to ensure good inbox placement.
Expert view
Expert from Spam Resource shares that you must get through the seedlist process before sending to actual subscribers. Sending real emails with a new address straight to the inbox helps establish your email's legitimacy to inbox providers.
18 Dec 2022 - Spam Resource
Expert view
Expert from Word to the Wise responds that new IPs sending from a new domain, or a new subdomain need to take special care to build reputation slowly and follow best practices to avoid deliverability issues.
13 Jul 2022 - Word to the Wise
4 technical articles
Using a new email address is affected by factors related to sending limits, engagement, and adherence to SMTP standards. Google Workspace and Exchange Online have defined sending limits that, if exceeded by the new address, can negatively affect deliverability. Proving recipient engagement is also important, and low engagement (opens, clicks) from a new address can also harm deliverability. Following SMTP standards and ensuring proper authentication and message formatting is crucial for any new email address.
Technical article
Documentation from SparkPost emphasizes the importance of engagement. A new email address requires proving that your emails are wanted by recipients, and low engagement rates (opens, clicks) can negatively impact deliverability.
19 Nov 2023 - SparkPost
Technical article
Documentation from Microsoft explains that Exchange Online has specific sending limits, and using a new email address within this environment is subject to these limits. Exceeding these limits can trigger restrictions and impact deliverability.
30 Jan 2024 - Microsoft
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